Experts Reviews · Company report
Summers Plumbing Heating & Cooling logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%74+17.9Value 14%100+14.1Replies to reviews 7%73+5.2Craft & service penalty90−1Momentum penalty32−6.8Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORE

Summers Plumbing Heating & Cooling

Merrillville, IN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 23 sink repair services · 4.8★ from 4,966 Google reviews

Report card

Percentile vs other sink repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Summers Plumbing Heating & Cooling is better than 81% of sink repair services.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Summers Plumbing Heating & Cooling is better than 74% of sink repair services.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Summers Plumbing Heating & Cooling is better than 90% of sink repair services.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Summers Plumbing Heating & Cooling is better than 100% of sink repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Summers Plumbing Heating & Cooling is better than 32% of sink repair services.D
32
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Summers Plumbing Heating & Cooling is better than 73% of sink repair services.B
73

Reviews for your job

Customers hired Summers Plumbing Heating & Cooling for 8 kinds of job.

Summers Plumbing Heating & Cooling for plumbing pipe repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.123
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$1,000–1,200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$327–$942
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 16
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.89%

All 123 Google reviews tagged “Plumbing pipe repair” · showing 20

Margaret4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Jacob and Nick did a great job!!!!! So happy and pleased for fixing our problem in less time than they expected. Great Job guys!!!! They had to cut up concrete in basement to get to pipe that was corroded and replace. When they were done they cleaned everything nicely. No mess. This company is for real!!!! Again…

Paid $1,000–1,200Reasonable pricePlumbing pipe repair
AshleyLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

On two different occasions in the past year or so, we have had had two different plumbing emergencies in our basement after hours. The first time, Dan came in the middle of the night and tonight, Mike came at 10:30pm to replace our sump pump and broken valve. Both times, they were here within 20 minutes and were…

Paid $1,000–1,200Great pricePlumbing pipe repairSump pump repairSump pump installation
LindaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jason was professional, efficient, and very personable. He fixed the problem quickly and also told me how to avoid future issues.

Paid $200–400Reasonable priceHVAC system repairPlumbing pipe repair
kathy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent service! Yesterday was the 2nd time I've had service provided by Summer's. Both times they've been phenomenal in every way! They came the same day I called. Service & pricing have been great. Yesterday, one of the water pipes in the bathroom broke causing a flood and me having to shut off the water to the…

Paid $200–400Reasonable pricePlumbing pipe repair
Jody1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

My plumber Lloyd was wonderful. He was patient with explaining what’s going on. He was very personable and punctual. Highly recommend him.

Paid $400–600Plumbing pipe repair
DanielLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I have been a Summer's customer at two residences over the past five years and have always been happy with their work customer service

Paid $1,800–2,000Reasonable priceCleaningDrain cleaningPlumbing leak detection
Arthur9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Reliable and quality service every time.

Paid $1,200–1,400Reasonable pricePlumbing pipe repair
ponciana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Nick was great. I had a lot of questions he had a lot of answers. My pipes are around 100 yrs old. They fixed changed and now hot water is working great. I’m a happy homeowner.

Paid $1,000–1,200Reasonable pricePlumbing leak detectionPlumbing pipe repair
Ruth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Kevin and Bryan were here, extremely nice people, professional, and would recommend to anyone

Paid $200–300HVAC system repairPlumbing pipe repair
Jalen8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Andy, Aaron, and AJ did an excellent job!!! Give them a raise!!!!

Paid $700–800Reasonable priceCleaningDrain cleaningPlumbing leak detection
Millie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I had a plumbing issue this morning and I called Summers, and they were at my home by early afternoon. I was impressed with their professionalism, respectfulness and knowledge. They were in and out in no time and repaired the leak underneath my kitchen cabinet. I would highly recommend Summers. Thanks Dan & Randy.

Paid $700–800Reasonable pricePlumbing leak detectionPlumbing pipe repairFaucet repair
Phillips7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Nick and Ziggy did a prompt, cheerful, professional emergency repair when our pipes burst in the ceiling and flooded the garage. They could not have been nicer or more helpful and quickly replaced the burst copper pipe, cleaned up meticulously, and offered us their helpful membership maintenance plans. Many thanks!

Paid $400–500Reasonable pricePlumbing leak detectionPlumbing pipe repair
AndreaLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Mike, Randy, and Austin were the gentlemen assigned to our project. From the first minute of their arrival I was impressed with their courtesy and professionalism. Their communications were clear and thorough. They maintained their work area, and cleaned up after themselves thoroughly. We have another project or two…

Paid $1,000+Reasonable priceShower installationPlumbing pipe repair
RyanLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

2026 update: I've been having Summers work on projects for me for a few years now, from a dead hot water tank, to a cracked furnace, to a water softener and new, more more reliable sump. All the techs that have come out and I'm sure I don't remember them all - Dan, Brian, Charlie, Mike, Zach (I'm sorry if I forgot…

Reasonable pricePlumbing leak detectionWater heater installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
R1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★

Do not allow any of summers company without prove of their insurance policy number .If they fell and installation is wrong you will regret. They will try to reaper cheap way and never file a claim with their insurance. They will advise to file a claim with your homeowners insurance

Paid $300–400OverpricedPlumbing pipe repairService not listed
Lisa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Nick and partner were very kind, courteous and knowledgeable. A two day, unexpected job that caused major anxiety… but having Nick and his partner here to fix it put my mind at ease! Highly recommend.

Paid $200–300Plumbing leak detectionPlumbing pipe repairPlumbing leak repair
micoletteLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great job! Went above and beyond!!! The company would be lost without you. What a Wonderful teacher you must be.

Paid $100–200Reasonable priceHeating system repairCleaningHVAC duct & vent repair
Michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Good job. Very quick

Paid $300–400Plumbing pipe repair
Rob3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Andrew and his associate was very respectful, knowledgeable, and did a fantastic job replacing a valve to the main water line and installed an automatic shut-off at my church. The job was done well and I would recommend them and Summers to others.

Great pricePlumbing leak detectionPlumbing pipe repairService not listed
CatherineLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Moving most current to the top. Keith was exceptionally professional and proficient in executing our AC repair. Super personable as well. We will always recommend Summers for HVAC and plumbing. They always stay in contact and show up on time, and do the work quickly and well. Special mention to the office staff who…

Toilet repairHVAC system maintenanceCleaning

Show more plumbing pipe repair reviews (103 more) →

Price

$216-51% vs typical sink repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 49%Overpriced 6%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Heating system maintenance338$27–$219
A/C system maintenance327$26–$166
HVAC system maintenance288$19–$135
A/C system repair138$188–$585
Heating system repair135$78–$412
Heating system installation126—
Plumbing pipe repair122$327–$942
Plumbing leak detection112$205–$520

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