Experts Reviews · Company report
Summers Plumbing Heating & Cooling logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%74+17.9Value 14%100+14.1Replies to reviews 7%73+5.2Craft & service penalty90−1Momentum penalty32−6.8Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORE

Summers Plumbing Heating & Cooling

Merrillville, IN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 23 sink repair services · 4.8★ from 4,966 Google reviews

Report card

Percentile vs other sink repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Summers Plumbing Heating & Cooling is better than 81% of sink repair services.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Summers Plumbing Heating & Cooling is better than 74% of sink repair services.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Summers Plumbing Heating & Cooling is better than 90% of sink repair services.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Summers Plumbing Heating & Cooling is better than 100% of sink repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Summers Plumbing Heating & Cooling is better than 32% of sink repair services.D
32
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Summers Plumbing Heating & Cooling is better than 73% of sink repair services.B
73

Reviews for your job

Customers hired Summers Plumbing Heating & Cooling for 8 kinds of job.

Summers Plumbing Heating & Cooling for shower repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500–600
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Shower repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 11
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Shower repair”

AngelLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Angelo came out at night to save us. Toilet, shower, and sink were all backed up. He came in a found the problem was a bunch of roots clogging up our main line. Took care of the problem for us and offered many solutions going forward. Great service!!

Paid $500–600Reasonable priceDrain cleaningSewer cleaningShower repair
DallasLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Professional, informative and customer service friendly!!

Paid $100–200Reasonable priceShower repairGarbage disposal repair
Thomas5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I thought that the service and attitudes were excellent. Did a good job of explaining the work to be performed and answered any questions we had to our satisfaction. Would definitely use the service and company again.

Paid $800–900Reasonable priceShower repair
CatherineLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Moving most current to the top. Keith was exceptionally professional and proficient in executing our AC repair. Super personable as well. We will always recommend Summers for HVAC and plumbing. They always stay in contact and show up on time, and do the work quickly and well. Special mention to the office staff who…

Toilet repairHVAC system maintenanceCleaning
Jackie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I woke up to what seemed something awful and crazy expensive - Nick showed up in very good time and reassured me he could take care of something that was more than just changing the wax ring - something I let go far too long. I’ve been putting off some big plumbing issues and he went over all of them with me. He…

Toilet repairShower repair+ Professionalism
Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Connor was able to figure out the issues with my very old plumbing and explained everything. I’m happy I used Summers.

Plumbing leak detectionPlumbing leak repairShower repair+ Responsiveness+ Punctuality+ Quality
D5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I am so glad i finally called a professional plumber to address my leaky faucet and shower knob. The price was reasonable and comes with a guarantee. They were on time and it did not take a long time to complete the jobs. I'm pleased and i would recommend them to my friends and neighbors.

Faucet installationHeating system installationInstall thermostat+ Responsiveness+ Punctuality+ Quality
NikkiLocal Guide · 102 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always good

Ductless heating & A/C servicesA/C filter replacementPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Stacy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nick was professional, knowledgeable, and friendly. He fixed my issues and did so with speed. I would definitely use him and this company again.

Faucet repairShower repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Carlos6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rating only, no written review.

Plumbing leak detectionPlumbing pipe repairShower repair+ Responsiveness+ Punctuality+ Quality
peter1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

Shower repairSump pump installation

Price

$216-51% vs typical sink repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 49%Overpriced 6%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Heating system maintenance338$27–$219
A/C system maintenance327$26–$166
HVAC system maintenance288$19–$135
A/C system repair138$188–$585
Heating system repair135$78–$412
Heating system installation126—
Plumbing pipe repair122$327–$942
Plumbing leak detection112$205–$520

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