Experts Reviews · Company report
Summers Plumbing Heating & Cooling logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%74+17.9Value 14%100+14.1Replies to reviews 7%73+5.2Craft & service penalty90−1Momentum penalty32−6.8Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORE

Summers Plumbing Heating & Cooling

Merrillville, IN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #31Position by Experts Score among all companies we track in this category. of 33 sink repair services · 4.8★ from 4,966 Google reviews

Report card

Percentile vs other sink repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Summers Plumbing Heating & Cooling is better than 81% of sink repair services.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Summers Plumbing Heating & Cooling is better than 74% of sink repair services.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Summers Plumbing Heating & Cooling is better than 90% of sink repair services.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Summers Plumbing Heating & Cooling is better than 100% of sink repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Summers Plumbing Heating & Cooling is better than 32% of sink repair services.D
32
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Summers Plumbing Heating & Cooling is better than 73% of sink repair services.B
73

Reviews for your job

Customers hired Summers Plumbing Heating & Cooling for 8 kinds of job.

Summers Plumbing Heating & Cooling for sump pump repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Sump pump repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 9
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 18 Google reviews tagged “Sump pump repair”

LeAnn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Very knowledgeable and helpful. Quick response to my call.

Paid $2,000+Reasonable priceDrain cleaningFaucet repairHVAC duct & vent installation
AshleyLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

On two different occasions in the past year or so, we have had had two different plumbing emergencies in our basement after hours. The first time, Dan came in the middle of the night and tonight, Mike came at 10:30pm to replace our sump pump and broken valve. Both times, they were here within 20 minutes and were…

Paid $1,000–1,200Great pricePlumbing pipe repairSump pump repairSump pump installation
DanielLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I have been a Summer's customer at two residences over the past five years and have always been happy with their work customer service

Paid $1,800–2,000Reasonable priceCleaningDrain cleaningPlumbing leak detection
SanjuanitaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

My sump pump was persistently making a loud banging sound every time it released to eject water out. Dan H. came inspected the problem. Replaced the broken check valves with a new quiet valved , reinspected functioning and inspected battery backup unit as well. NOW , I feel extremely satisfied that my home is safe…

Paid $200–400HVAC system maintenanceSump pump repair
Nikki3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Angelo was fantastic Fixed the issue and made a plan for going forward on service and replacement of parts.

Drain cleaningSump pump repair
Michael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Logan and Dan fixed my battery backup very quickly!

HVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Daniela3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Angelo was an amazing tech. So thankful to have him come by especially after the huge storm we had. My sump pump was spraying out more water than it should have. He fixed it under 15 mins and helped me bring down my new humidifier for me. It was super heavy. Honestly, I am so thankful for Summers sending me Angelo. He helped me out a lot. Thank you!

Sump pump repair
Maria2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Professional

Sump pump repair
Paula5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We learned at 8:30 pm that our sump pump stopped working. We called Summer’s and they had Bryan out to our house within an hour. Bryan was very pleasant and professional and didn’t seem at all put out by having to be at our house so late. He quickly and effectively replaced the pump and all was completed within 2 hours of our call!

Paid $800–900Reasonable priceSump pump repair+ Responsiveness+ Quality+ Professionalism
James6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Summer’s Plumbing and Heating has been my go to for this type of work, and I have been quite happy with their services. Aaron recently performed a ductwork cleaning and again was happy with the work.

Sump pump repair+ Responsiveness+ Punctuality+ Quality
Frank8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

These guys do things right! It is so nice to see professionals who take pride in their work. Highly recommend these folks!

A/C system maintenanceHeating system maintenanceSump pump repair+ Responsiveness+ Punctuality+ Professionalism
Karen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Yesterday Summer's came out for my annual plumbing inspection. Brandon was very efficient and pleasant. I needed to replace the sump pump. The next day I was scheduled for a 4-6 time window. I thought Brandon was coming back but due to some type of mix up, I ended up calling because no one called or showed by 6pm.…

Sump pump repair+ Responsiveness
Autumn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Jason from Summers came out on the coldest night of the year to fix my furnace. He was friendly and knowledgeable and very patient with all my questions. Highly recommend

A/C system maintenanceSump pump repairHeating system maintenance
Dorothy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Replaced switch for sump pump.

Sump pump repair+ Punctuality+ Professionalism
L3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chris and Conner arrived and fixed the problem with my sump pump in no time..They were fantastic, professional and knowledgeable...I wouldn't hesitate in calling Summers and requesting them for my next problem! Thank you guys! 👍👍

Sump pump repair+ Responsiveness+ Punctuality+ Quality
Thomas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Rating only, no written review.

Paid $800–1,000Reasonable priceSump pump repair
JaniceEdited a year ago★★★★★

Rating only, no written review.

Sump pump repairHVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Quality
DavidLocal Guide · 78 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Sump pump repair+ Responsiveness+ Punctuality+ Quality

Price

$216-18% vs typical sink repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 49%Overpriced 6%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Heating system maintenance338$18–$135
A/C system maintenance327$19–$166
HVAC system maintenance288$13–$83
A/C system repair138$114–$535
Heating system repair135$19–$205
Heating system installation126$1.1k–$2.1k
Plumbing pipe repair122$228–$811
Plumbing leak detection112$161–$478

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