How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%74+17.9Value 14%100+14.1Replies to reviews 7%73+5.2Craft & service penalty90−1Momentum penalty32−6.8Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORESummers Plumbing Heating & Cooling
Merrillville, IN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 23 sink repair services · 4.8★ from 4,966 Google reviews
Report card
Percentile vs other sink repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.
Reviews for your job
Customers hired Summers Plumbing Heating & Cooling for 8 kinds of job.
Summers Plumbing Heating & Cooling for water heater installation
Clear ✕All 100 Google reviews tagged “Water heater installation”
Fantastic Nick was polite, knowledgeable & patient with us & referring to other sister companies of summers . Thanks for sending him & appreciate Summers
Diagnosed my problem with ease and returned with the repair part and fixed the issue. Thank you!
Excellent service from Randy. Thanks
Work speaks for itself, but what you don't see in the pictures is the great people that did it. I cannot stress enough how great the crew was that came out and did the work!
Today I had a tankless water heater installed by Anthony and Justin not only did they do a wonderful job installing but they also took the time to answer all my questions and concerns. Showed me how everything operated and made sure I knew where the shut off valve was located in case I needed to shut it off for any…
Fast friendly and efficient. Cleaned up when finished.
Angelo was wonderful to work with, did an exceptional job!! Would recommend Summers to anyone
Dakota was great and the staff that showed up to help him. We’re also good. Some confusion from customer service about parts on order. Also – my work order said I’m supposed to have an expansion tank installed yet I see none. If they were supposed to install an expansion tank, they forgot.
The install team did a wonderful job! I was not happy with the scheduling. The tech told me they'd be there at 8 am and completed by a certain time. I told him how important this was as I had a hard stop that day. The day of the appointment came and 9 am and they weren't there. I called the office and was told I…
Very professional and knowledgeable. He gave an honest consultation.
Poor, we can’t slide the furnace filter in as easily as the old furnace. I shined a flashlight in the slot and the duct is crooked because they didn’t put screws in at the back of the ductwork. I specifically asked for the hot water heater to be set back a little farther so the door clears my hot water heater. They…
I have been a regular customer and because of that relationship, I expected that when a need arose, I would receive a fair and transparent price. Recently, my tenant’s water heater failed, leaving her without hot water, so I contacted Summers. The technician advised that the unit needed to be replaced and quoted a…
Andy and Ziggy did a great and I am very happy with their service today.
2026 update: I've been having Summers work on projects for me for a few years now, from a dead hot water tank, to a cracked furnace, to a water softener and new, more more reliable sump. All the techs that have come out and I'm sure I don't remember them all - Dan, Brian, Charlie, Mike, Zach (I'm sorry if I forgot…
We just had a tech come out from Summer Plumbing Heating and Cooling his name was Brady he was from the Crown Point office he did a wonderful wonderful job his mannerism was exceptional his customer service was one of a kind we would like to put the word out there to anybody who sees this review a wonderful of a…
Mike was very professional along with coworker Austin. They truly enjoy their work, personable and knowledgeable young men. Im very happy with the employees that SUMMERS employ.
Coinvent, Knowledgeable, on time. Cleaned up behind himself, personable, explained operation, and maintenance of product.
Brian was great , found the problem and took care of it right away
Great job!
The tech, Zack Mackenzie, that came to check furnace and air conditioner today was very professional. He explained everything he was checking and was very thorough. I am very satisfied with his service. Summers has always been here for us. I totally trust them to send excellent technicians.
Emailed at eleven pm for service next day. Came out first thing in morning. Excellent service, attention to detail and explaining what needed to be done. EXCELLENT SERViCE!!! Maintenance Plan package is a plus for furnace ac and water heater.
The installers were very friendly and worked hard all days to install my water heater and sump pump!! I have been using Summers for 4 years and have always been happy with their work!!
Great job! Went above and beyond!!! The company would be lost without you. What a Wonderful teacher you must be.
Austin from Summer Plumbing Heating & Cooling provided excellent service at our home. He came out to flush our water heater and check our water pressure, and he was awesome—professional, transparent, and very knowledgeable. He took the time to explain what he was doing and made sure everything was running properly.…
Had a leak he got here in a timely manner. Explained what he was gonna do knocked it out. Gave some recommendations and is on his way
Ziggy and Nick B came over and took care of everything and went over the details of our new water heater with us when it was all done. They even installed shims for us to make sure the heater was solid.
Omg wonderful technician so friendly informative and I felt so at ease. Great job
Routine maintenance
was very good at his job and checked everything that was needed
He was punctual, courteous, and knowledgeable……. What more can you ask for? We were very happy with Andy!
You did very well
Joe Christenson from Summers PHC returned today to install the new blower motor that was going out. As always, he did a good, professional job of it, plus he rechecked the outside compressor unit and topped off the refrigerant to make sure everything was working okay. We were having some issues with high humidity,…
Plumbing inspection was very thorough. Andy Vignere did an excellent job.
Joe was very professional very courteous kind knows what he’s doing an excellent technician. Very happy with Joe.
Highly educated and willing to explain in great detail on any issues that I had.
The work provided was excellent and very quick timely professional great value. Absolutely!
This service was just completed, and Larry and Joe wereefficient and very helpful navigating my maintenance
Bryan was prompt, courteous and extremely professional. Respectful of property. Great Service, Great Team!
I felt like a valued customer when my tech left. Bryan Mejan showed Superior Customer Service. Very professional and didn’t mind explaining the steps he took to detect and repair my issue and what needs to be done in the future. Truly an asset to the Company. Once again i feel like a valued customer. Thank you
He did a great job and he was very professional and efficient I would definitely recommend him to my friends
Braden is a true professional. He was very helpful and very knowledgeable. Thanks again!
We have our furnace cleaned every year. Summers does a very good job cleaning and also helps with out air conditioning needs in the summer.
The tech was here fast and went to work immediately.
Josh is a keeper, Fantastic and on time. Thanks so much josh.
Excellent Job as expected from Summers! Mike, Bryan and Dave were Top Notch! Professional, friendly and very knowledgeable! Would highly recommend!
Quick and efficient!
Completed in a friendly professional manner.
Andy was professional and friendly. He explained what was being done and fixed the problem promptly.
Water heater install
Always a pleasure working with Summer's. Conner and his partner AJ were very polite and courteous. They answered all my questions. They were able to replace a shutoff valve to my refrigerator and install a new water heater the same day I called, no problem.
We were very happy with the work Brian did installing our new water heater. He came out on a Sunday night when we found our water heater had stopped working, then he returned the next day to install new one so we wouldn't have to go any longer without hot water. Brian was very professional and personable! We do not…
Very impressed with this employee-owned company. As a customer, I feel the passion in the work by the employees. Extremely professional and the quality is extremely high. The annual membership for furnace and AC checkup is a no brainer. Very reasonable price for the quality of service. I highly recommend!
Had a lot of work to be done.They were wonderful. Cleaned up when they were finished. Will be my go to company from now on. Ryan Rodriguez did an excellent job.
I have to edit my old but good review. Just so I can add another review. Google won’t let me add a new one. Connor Griffin of Summers Heating did another Awesome job. My sewer was backed up in my townhome. And these guys had to dig through frozen rock by hand to replace my sewer clean out tube and unclog my main…
Its was a pleasure having Nick work in my home. He was very polite and afterward he cleaned up and explained everything to me. Would love to have him work for me again if I need any work done. Thank you Summer for having such nice people working for you
We could not be more pleased with our service from Connor this morning. We have five faucets that need replaced and he was not only incredibly punctual, but very professional in assessing our needs. We are now members and look forward to many years of peace of mind!
I called Summers on call when my hot water heater began to leak. Nick was very responsive, professional, and friendly! Nick worked into the evening and made my family a priority. He explained everything to me as he worked! The work done was quality and the customer service was amazing! Thank you!
These Men from Summers are the the go to guys, when you're in trouble with heat, plumbing & cooling in your home, these Technicians can build the next Space Shuttle to the Planet Mars, that's how good they are👍 !
Brian came promptly and “saved the day” for us when our water heater decided to leak on a sub zero day.
Conner did a great job from start to finish and I thank God for financing!
Excellent job well done.
New water heater installed - great service - Neat, efficient, friendly and knowledgeable! Appreciated the 18 months free financing.
Fantastic company and employee.
We have been customers for several years now. We have always had good experiences, always professional, pricing is competetive, and very responsive.
Nick R gets A Definite thumbs up!! Very experienced n friendly.. efficient fast service!! Thank You!!😀
Absolutely great service, Nick was open to all questions and did a great job.
They came out right away and the tech Perry, was really nice, explained everything clearly to me and did a great job. I highly recommend.
Dan and Perry arrived on time installed the new water heater and we were back online in about 3 hours. They answered all my questions and left the work area cleaner then when they found it. It’s really great to have someone who knows what they’re looking at and do not have to figure it out as they go along. Dan…
We have had the need for Summers Heating/AC/Plumbing service several times this summer. Every person that we have had contact with from the people who make the appointments to the servicemen who come out have been awesome. The servicemen that have been out have been friendly, efficient and knowledgeable. They are…
I was extremely pleased with Nick's (technician) work. I was not particularly impressed with the estimate that was provided with was 50% less than the actual cost. I don't believe it was a bate and switch just shotty estimation. Hope they do better next time. This is not my first experience with Summers and I plan…
Mike was very knowledgeable and courteous. Iwill be doing more future business with Summer's and recommending them to friends and family.
Veteran who knew his craft. Removed old WH & Installed new WH easily. Also, provided settings and light PM Instructions/suggestions. All good.
Great job. Installer was courteous and professional and helped us with emergency weekend work.
Had a gentleman come to my house today to replace a water heater. His name is Nick Radencich. He is very professional and knows his job extremely well. When I need more help on my house that has to do with plumbing or heating and cooling I will definitely be calling and asking for nick to return. We need more people…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Heating system maintenance | 338 | $27–$219 |
| A/C system maintenance | 327 | $26–$166 |
| HVAC system maintenance | 288 | $19–$135 |
| A/C system repair | 138 | $188–$585 |
| Heating system repair | 135 | $78–$412 |
| Heating system installation | 126 | — |
| Plumbing pipe repair | 122 | $327–$942 |
| Plumbing leak detection | 112 | $205–$520 |
