How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%84+5.9Craft & service penalty89−1.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORESun City Plumbing & Heating
Las Cruces, NM · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 26 gas contractors · 4.9★ from 1,706 Google reviews
Report card
Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Sun City Plumbing & Heating for 8 kinds of job.
Sun City Plumbing & Heating for a/c system maintenance
Clear ✕All 85 Google reviews tagged “A/C system maintenance” · showing 40
Garrett come out and repaired my ac. He was friendly and professional. He listened to me and also explained the repair He had made. I always appreciate Sun City.
Oscar and Josh are good at what they do. Very polite and took time to hear my AC issues.
An update of my previous Sun City review. Our most recent service was maintenance on our reverse osmosis system and water heater. Brian did a great job! Brian was very helpful, and carefully explained all the work he did. I know I can always count on Sun City to be reliable, and do great work. Once again, I highly…
Justin did a wonderful job cleaning out our pipes and explaining to us what was going on and what was causing it. He also suggested once a year or every other year we have the pipes cleaned, which we will prepare for. He also told us they clean hot water tank extremely important in this area. We will be requesting…
9/9/2026 Update -- MANY MANY thanks to Oscar and Jose for finding the problem with our A/C system that--of course--goes out on Friday of the Labor Day Holiday weekend. A 'small' electrical problem between the thermostat and the A/C unit kept our home at highs of 99 degrees throughout the holiday weekend. UGH!!!…
Josh and Garrett were fantastic! They treated me pike a million dollars! I truly appreciate their professionalism.
Garrett was very professional. I appreciated how he explained the part that broke and how it was needed to make the AC unit work.
Jamie M was such a great guy! Super nice and efficient!
Garrett Arnold arrived for a 4:30 pm Friday appointment regarding an AC unit that wasn't cooling. He quickly identified and replaced the faulty capacitor. He was friendly and knowledgeable...and we have AC for the weekend! Great job.
Oh my goodness! We just had problems with our air conditioning unit. Josh & Nathan came out to check out the problem. These two young men are absolutely wonderful to work with! Both are extremely knowledgeable and courteous, as well as efficient! I highly recommend you request them when you choose Sun City Heating and Cooling!
They arrived on time, were professional, and did a great job replacing the AC Unit! Fantastic work!
I received great service from Jaime, he answered all my questions and walked me through exactly what he was doing and how to keep my A/C system running properly. I would definitely recommend Sun City and Jaime to others. Thanks Jaime!
Had our AC blower motor replaced. Jaime M. was attentive, diligent, respectful, communicative and very hard working. Got our house AC working again after 3 days without. Poor guy had to work in horrible heat. It only took him a few hours but it helped us so much. He was awesome and we would recommend him and Sun…
Jaime M.did an excellent job. Explained problems and did a great job. We plan to continue requesting his services.
Garrett Arnold was professional and took the time to explain everything he found on my combination A/C, Heater.
Professional and kind from start to finish!!! Crystal in the office was so reassuring and pleasant! Our knowledgeable technician Nathan was also completely competent, kind, efficient and got our air conditioning up in running quickly!!! His attention to detail, explaining other issues to help us keep the unit…
Professional technicians, reasonable appointment times--especially in the summer, courteous staff. Five stars all the way!!
Sun City today replaced my toilet and fixed leaking issues. Brian and Ruben did the work. Professional. Experts. They explained every issue to me and delivered. I really appreciate them both for their plumbing services. Previously,, also did awesome work replacing the condensing unit for my house. They told me all…
We have used Sun City Plumbing & Heating for both commercial and residential services over the years and have been very happy with both. They get us on the calendar within a few weeks whenever we have something that isn't an emergency, and they always do an awesome job. We've been happy every time they come out,…
Frederik Rodriguez was the technician who arrived to service my AC unit He arrived on time , introduced himself, cleaned the outside unit, had to have a new capacitor, new filters. He showed me how the old capacitor was not keeping a charge compared to the charge on the new one, He explained the amount I would be…
We recently purchased our home and enrolled in Sun City Plumbing & Heating’s annual care plan, so this was the first service visit for our two roof-mounted AC units. Garrett exceeded every expectation. During his inspection, he discovered a severe pigeon nesting problem that had apparently gone unnoticed for quite…
Brian Varela serviced my water softener today and he did an excellent job. He explained a lot about the function of the unit and I'm so happy to know about how it works. I highly recommend Brian for servicing water softeners! Jaime Murillo performed the Spring service on my A/C unit today. He was very efficient,…
we have used Sun City for the last 13 years. My upmost respect for the company, Crew & Staff. Thank you
Overdue, but no less heartfelt appreciation for the team at Sun City. Gratitude for great all-around service to: LeighAnn, Val, Michelle, Krystal; and as the temperatures rises, warm thanks to Jessy and Socorro (and Mike!) for their capable installation of a 2-Zone Heat-Pump Mini-Split.
Garrett came over to shut down my main furnace and then he serviced and turned on my air-conditioner. He was very friendly, and he took the time to answer my questions about my A-C control box regarding auto on/off. Garrett seems like a really nice guy. Thank you Garrett.
Nathan, the service technician who performed repairs on our AC unit, was very professional. In addition, he was personable and gave us information on how to maintain the unit and keep it running well. We would recommend him to anyone requiring assistance and/or maintenance on their AC unit.
I’ve been working with this HVAC company for the past two years and have had nothing but good experiences. Most recently Garret A. visited to switch the heater and swamp coolers. He found and replaced some broken parts and made suggestions of what I can wait on replacing till later. The price was better than…
Jaime is great, very polite, knowledgeable. Will use him every time. Thank you Jaime
Jaime M was very professional and did a great job!
Jaime came out today and serviced the air conditioner at my home. He did an awesome job, cleaned everything and made sure all was good with the a/c and heater unit. Very polite and professional. Thank you Jaime!
We had our a/c unit serviced today by Oscar Nunez. He was on time, he was the most efficient we have seen, and we were very pleased. Thank you
We had a major cleaning, pressurization and sanitizing of our duct work along with extensive cleaning and repair of our HVAC unit. This was done to address respiratory issues we were encountering. Jessie and Socorro did the HVAC work, Max and Chris did the ductwork and Alex replaced our thermostat. Can’t say enough…
Adrian our tech arrived timely and was so polite. He went right to work addressing our issues and explaining everything he did to us plainly and clearly. He did an amazing job and we will ask for him again next time we have service from Sun City.
Top-notch service one again! Adrian came by to diagnose the problems with our AC/Heating unit, and after listening to his assessment we decided to replace our unit. Jessy and Socorro came to switch it out. They were on time, professional, and very helpful. Crystal, Leanne, and Jason from the office were awesome and accommodating. Great job overall!
Nathan from Sun City just did our heating startup and found something wrong and fixed the thermostat wiring which had been wrong for 5.5 years (Sun City did not do the install). Thanks to Nathan for finding, bird dogging and fixing the issue!! Just finished duct cleaning and dryer vent. Professional people,…
Esteban was the best tech we have ever had when servicing our heating and cooling systems. Very professional and knowledgeable. He is an asset to your business.
Jessy, Socorro and Josh installed two mini splits at my house. They were professional and very knowledgeable. I cannot be more pleased with the installation. Will recommend them for any project!
Another great job done by Sun City. Thank you Leanne in the office, Gonzalo and Jesus on the installation. Your professionalism and expertise made this a smooth process. You guys are the best.
I've used Sun City for all my plumbing and AC for the better part of the last decade and they always do a wonderful job. I recently had a minisplit installed by Jeff and Johnny and they were quick, professional, did a quality job.
I have dealt with them for the past several years. Courteous, knowledgeable and very efficient. I’ve had service on AC, water heater replacement as well as faucet replacement and reverse osmosis service. Very pleased.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 108 | $161–$353 |
| Install AC | 90 | $1.4k–$3.7k |
| A/C system maintenance | 85 | $114–$495 |
| Installation | 72 | $1.1k–$2.4k |
| A/C system repair | 63 | $228–$923 |
| Water heater installation | 58 | $1.1k–$2.4k |
| Heating system installation | 57 | — |
| Plumbing pipe repair | 49 | $228–$988 |
