How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%84+5.9Craft & service penalty89−1.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORESun City Plumbing & Heating
Las Cruces, NM · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 26 gas contractors · 4.9★ from 1,706 Google reviews
Report card
Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Sun City Plumbing & Heating for 8 kinds of job.
Sun City Plumbing & Heating for HVAC system maintenance
Clear ✕All 108 Google reviews tagged “HVAC system maintenance” · showing 80
Garrett did an excellent and professional job in doing a fall tune up for our home heating system. He came on time, was friendly and courteous along with knowing his job well. Sun City is a company we trust with all of our HVAC and plumbing needs.
Very thorough and explained everything they did a great job. They were very respectful and pleasant.
Jaime was awesome! We’ve had Sun City doing maintenance and service calls for us for a little while now and I am still impressed every time. Professional, thorough, and honest, every tech we’ve had out has been stellar. Thank you again for the hard work and dedication.
Jaime M. has been servicing my HVAC and is always professional and friendly and reports and takes pictures of any issues with my HVAC and shows them to me, immediately suggests when something needs to be done right away or can wait.
Oscar and Del from Sun City did an outstanding job doing the annual pre-winter check of our gas heating system. They were both professional doing the work and personable explaining the results to my wife and me. We now have used Sun City for over a year to do furnace and A/C checks, install a water softener, and…
Oscar and Joe were efficient, knowledgeable, and professional. Lehman and I continue to be impressed with Sun City over many years.
Justin did a wonderful job cleaning out our pipes and explaining to us what was going on and what was causing it. He also suggested once a year or every other year we have the pipes cleaned, which we will prepare for. He also told us they clean hot water tank extremely important in this area. We will be requesting…
I love Sun City. Every time I call, I get a friendly response and a quick one. I also appreciate their expertise in plumbing and HVAC. I have used them for both. This recent visit was supported by Aaron and Ruben. They were also super friendly and knew what they were doing. They had great advice and fixed my problem. Thanks Sun City ☺️
Great Service!! Thank you!! Jaime Murillo
Excellent service. Garrett was professional and courteous.
Oh my goodness! We just had problems with our air conditioning unit. Josh & Nathan came out to check out the problem. These two young men are absolutely wonderful to work with! Both are extremely knowledgeable and courteous, as well as efficient! I highly recommend you request them when you choose Sun City Heating and Cooling!
I received great service from Jaime, he answered all my questions and walked me through exactly what he was doing and how to keep my A/C system running properly. I would definitely recommend Sun City and Jaime to others. Thanks Jaime!
Josh and Adrian were so great to work with. They showed up when they were supposed to, were extremely knowledgeable when it came to the timeline for a replacement part to come in, and did everything they said they were going to do!! Will only use Sun City for HVAC in the future.
easy appointment processes, contacted next business day. tech came and fixed issue in 30mins and price was very reasonable for a summer peak season call. thank you. would recomend
Garrett Arnold was professional and took the time to explain everything he found on my combination A/C, Heater.
HVAC technician Garrett arrived on time and was polite, professional and efficient as he performed the semi-annual maintenance on my system. A fine young man who will do well in the trade.
I love using Sun City Plumbing and Heating for any plumbing or HVAC issues because they are always knowledgeable and quick to get the job done! The office staff is always very friendly and quick with setting up the appointments. I have techs for plumbing like Josh, who fixed a broken water line to my toilet, to the…
FANTASTIC! As always, everyone went above & beyond. Sun City is the most professional & trustworthy group of people you could wish for.
Garret Arnold did a very thorough inspection of system in house and on roof. And he was efficient and very willing to answer any questions. He is the best tech they have sent out spanning many years.
We have used Sun City Plumbing & Heating for both commercial and residential services over the years and have been very happy with both. They get us on the calendar within a few weeks whenever we have something that isn't an emergency, and they always do an awesome job. We've been happy every time they come out,…
we have used Sun City for the last 13 years. My upmost respect for the company, Crew & Staff. Thank you
Overdue, but no less heartfelt appreciation for the team at Sun City. Gratitude for great all-around service to: LeighAnn, Val, Michelle, Krystal; and as the temperatures rises, warm thanks to Jessy and Socorro (and Mike!) for their capable installation of a 2-Zone Heat-Pump Mini-Split.
Jaime Murillo Just completed a service on both my HVAC units. He was thorough and explained things to me clearly. He was efficient, thorough, and friendly. I will be requesting him for future services.
Nathan was the maintenance service person. He arrived on time was very personable and professional. Went immediately to work and explained and asked for questions… good man to have on staff
I’ve been working with this HVAC company for the past two years and have had nothing but good experiences. Most recently Garret A. visited to switch the heater and swamp coolers. He found and replaced some broken parts and made suggestions of what I can wait on replacing till later. The price was better than…
Thank you Cesar and Julio for a great job done. You’re the best. Hard job well done! Thank you.
Jaime had a great demeanor and was very knowledgable - very efficient work.
Awesome job servicing HVAC system. Jaime was professional, courteous, and on time. We've been very pleased with Sun City. We'll definitely request Jaime again. Highly recommend!
Spring heating and cooling checkups
We are into our second year with Sun City and have been pleased with the prompt, capable service. Fernando B, our technician is certified. He patiently informs of needed repairs and completes these in a reasonable time (parts permitting!).
The Sun City technician, Oscar, arrived promptly, did a thorough preventative service of our HVAC system and was very professional from start to finish. I will continue to rely on Sun City for any future service I need.
I have had the pleasure of Sun City doing some specific plumbing jobs the past few weeks. Brian Varela and Estevan came out the first time, and then I called for Brian to do a few a few more jobs. They were very polite and efficient; I highly recommend their work!
Jessy, Socorro, and Alex were so knowledgeable and thoughtful to their approach to the best usage of space with my system. Thank you for being consummate professionals and providing an outstanding service here in Las Cruces! Highly recommend working with these folks.
We had a major cleaning, pressurization and sanitizing of our duct work along with extensive cleaning and repair of our HVAC unit. This was done to address respiratory issues we were encountering. Jessie and Socorro did the HVAC work, Max and Chris did the ductwork and Alex replaced our thermostat. Can’t say enough…
Mike with Sun City Plumbing and Heating just left after repairing the problem with my refrigerator a/c unit. Polite, knowledgeable, and efficient......what more can a customer ask for when facing an a/c problem in the heat of September? I highly recommend this company and this young man, who by the way is also a graduate of LCHS!
I love this company had a great experience they took care of all my heating and plumbing in just 2 hours they are well organized and very professional, I Highly recommend them thank u Sun City..
Thank you to the entire team who came out to install a heating and cooling unit in our home. They had to make adjustments and work on the water heater as well. This company is very professional and the workers are nothing less than exceptional. We're so happy we went through Sun City Plumbing & Heating. We recommend…
Oscar arrived at the scheduled time and performed the best maintenance inspection and cleaning I have ever seen. All Sun City technicians are very professional and take their job seriously. Highly recommended whether for repairs or maintenance.
Nathan did an amazing job for us! He was very polite, professional, and prompt. We were very happy with his work and his professionalism.
Nathan provided excellent service. He is efficient, polite and knowledgeable. I would highly recommend him.
Excellent service. They show up on time and have never failed to resolve an issue.
Great experience with Sun City. I was able to get a same day appointment that meet my needs. Our technician, Jaime, took the time to explain what was needed to service the furnace units. I appreciate his attention to detail and made sure I was completely satisfied with his service.
We called at 1:30 and were fortunate that there was a cancellation and Nathan was able to come out at 4:00 on the same day. Nathan serviced both of our heaters, including one that hadn't been used in years. He explained everything very well and cleaned up after he was finished. He was courteous and efficient and…
Alex came this morning to service my 2 AC-heat units located on the roof. Even though it was raining he completed a thorough inspection and servicing. I am always grateful to Sun City for their plumbing and heating-cooling expertise.
Esteban was the best tech we have ever had when servicing our heating and cooling systems. Very professional and knowledgeable. He is an asset to your business.
Fast, friendly, thorough service. Malachi showed up exactly on time, did an excellent job and had great suggestions for our HVAC system. Thank you!
Luis and Fabio came out to install my 2 new AC units. They had them removed and replaced with new units by noon beating out the bad weather forecasted for afternoon. They did an great job on the next day to upgrade it AC units filter to larger size due to bigger units installed. They cleaned up their minor mess…
I recently had an ac/heating unit installed. Jeff, Marciano and Pepe did outstanding work. They were very professional and friendly and answered every question I asked. The whole process, starting with Alex doing the estimate, to dealing with the Leigh Anne at the front office, to the install and final checkout…
Two more great experiences with the team at Sun City! Jaime performed a system check up late fall, and more recently, Joel and Daniel capably helped us with a particularly unpleasant situation (sulfur odor) involving our hot water heater. Jaime and Joel (already known to us for helping to install the heater) are…
Jessy & Socorro just installed 2 HVAC units at our home. They were courteous, efficient and very careful to go over everything with us. Their work was superior and they did a great job of cleaning up after they finished. Very pleased
Thank you Sun City for being so great to work with switching my home to all electric. Ryan and Cesar were great with the electric water heater and Luis and Omar were amazing with my AC unit and air handler. They were all very kind to my family and neighbors and I would absolutely hire them again. Thank you!
Heather was very helpful and professional! I would defeninantly recommend Sun City to friends and family!
Awesome people. That Heather lady made me feel like a king customer
David was my contact person great communicator and Sergio and his helper did a amazing job at our new home very professional cleaned up after there selves. I highly recommend Suncity plumbing
When I noticed wetness around the base of the HVAC unit, I called Sun City to schedule an appointment. Luis R. was on time and was a very personable young man. He did a thorough inspection and cleaned condensation pan. He vacuumed out the entire line and ran a drain test. Sun City is a great local company that I…
Today Adrian G helped us fixed and answered our questions 👍🏼👍🏼😀
I've used Sun City Plumbing for many years - their service is exceptional! Within the last year, I've had a technician by the name of Luis Renteria - he has exceeded my expectations! He's very knowledgeable, friendly, really gives it his all servicing my Swamp cooler. He goes above and beyond to make sure I'm…
The best! Michael was my tech twice. He’s knowledgeable and experienced! My furnace was leaking, and he immediately diagnosed the issue, provided me a quote, and scheduled me! The issue seems to be resolved! Thank you Michael & team!
Gonzalo installed our HVAC system and provided AC for us during August in Las Cruces
I was really disappointed with my HVAC service, but I’m amending this review because Sun City sent out a really great technician who was able to help us and better inform us of our options. We’ve had excellent experiences with the plumbing side, and I highly recommend Sun City for this.
Sun City is now my "go to" company. I am pleased beyond words. Manny found the root cause of my refrigerant leak and will send a quote for repair. No other company ever identified the issue. Thank you Sun City!
Great customer service from the technician, Lalo. He explained what he did and any issues with our systems. Very personable individual, easy to talk with about the systems. I recommend this company for you plumbing and heating needs.
We have been using Sun City Plumbing for our yearly HVAC maintenance and have been very satisfied with the bi-yearly service. Our technician Lalo was on time, sent a picture of himself before he arrived so we knew who to expect, and reviewed the service that was done once he finished.
Adrian & Luis performed A/C system maintenance and were very knowledgeable and efficient in their service of my two roof top systems. Discussed the possible replacement of the two 17 year old units and details of current refrigerant allowed by the EPA. I highly recommend these techs for any HVAC maintenance.
My dealings with Sun City Plumbing and Heating , were very professional, punctual, informative, helpful, so thank you Melissa , Jose , Brian , Manny! I highly recommend this company!
After our fall maintenance plan check, our A/C unit needed 2 items repaired/replaced. Manny came out today to fix it. Very professional, on time, and explained everything he did. Everyone from the office has been very helpful and professional too. Great service all around. Keep up the good work!
Very respectful and knowledgeable...Matt explained the issues going on with the furnace and had the system back on track within the hour. I highly recommend Sun City Plumbing and Heating.
Sheduled an appointment for today. Matt came out during the scheduled window. Made sure that everything was working properly. Cleaned everything up and made sure everything was ready for the cold season. Great experience, very professional, highly recommend.
Sun City did a great job on our split system replacement! Jeff and Johnny took care of the complete removal of the old system and installation of the new and did a great job throughout the entire process. Kudos and Thanks to Jeff, Johnny and the SunCity Team! They were great every step of the way.
My AC was not cooling my apartment, maintenance determined it was low on freon. Mr. Buenrostro came out and confirmed that it was low but considering the unit was only a year old he began a very thorough inspection having to climb up and down ladder multiple times trying to locate the source. after some time he…
Mike at Sun City was fantastic. He came back to follow up on a new unit they installed, as well as an older unit they had serviced. He showed me pictures of the issues they found and explained it to me in terms I was able to understand.
Repeat customer 5 stars for service!! Professional and always on time for appointments. 1 star for Customer service reps. Called three times and they hung up on me. I understand being busy but hanging up on clients is not an answer.
I have a bi-annual contract with Sun City. It is the best value for the money. That’s good care of me and make sure that my new heat pump is working correctly. they also installed my Nest thermostat and they make sure it is working correctly too. Manny G. did my service this spring. He was kind, professional, and…
I’ve been using Sun City for twenty years. I really like their policy of sending the same tech (Fernando, in our case)for HVAC system checks twice a year.
Raul and Gonzalo performed an Evap to HVAC installation for us. The job was performed splendidly. These technician really know their business. Thank you Sun City and Raul and Gonzalo.
Todd Hensley and his helper installed a new cook stove overhead fan. They arrived on time and prepared for installation. They protected all my kitchen surfaces as they did the installation. knowledgable, professional and friendly. In addition to an excellent job, they looked at my gas fireplace and worked until…
System HVAC maintenance by Fernando. Always professional, on time, and thorough. A top notch business.
Matt Parra just left our home after spending over an hour cleaning and inspecting our furnaces. Matt was professional, punctual, and did an excellent job, as he always does. Thanks
mike came when expected for maintenance. he was professional, thorough, took the time to explain what he found and took care of the issue. very satisfied with sun city and mike.
Luis and Gonzalo were very professional and clean. We have cats in our home, they were very attentive when coming in and out of the house. They were fast and respectful. When they finished, Luis explained all the problems my HVAC had and how to Maintance my system so this doesn’t happen again. Thank you Luis and Gonzalo!!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 108 | $161–$353 |
| Install AC | 90 | $1.4k–$3.7k |
| A/C system maintenance | 85 | $114–$495 |
| Installation | 72 | $1.1k–$2.4k |
| A/C system repair | 63 | $228–$923 |
| Water heater installation | 58 | $1.1k–$2.4k |
| Heating system installation | 57 | — |
| Plumbing pipe repair | 49 | $228–$988 |
