How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%84+5.9Craft & service penalty89−1.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORESun City Plumbing & Heating
Las Cruces, NM · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 26 gas contractors · 4.9★ from 1,706 Google reviews
Report card
Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Sun City Plumbing & Heating for 8 kinds of job.
Sun City Plumbing & Heating for install AC
Clear ✕All 93 Google reviews tagged “Install AC”
We had a great experience with our A/C installations. Raul and Jesus took the time to answer our questions, kept everything tidy and did a great job. We really appreciate their patience, attention to detail and their quality workmanship.
Jesse Socorro and team did a fantastic job installing our new hvac heating and cooling system. They were punctual, professional and went above and beyond to make sure it was done right. I would highly recommend them to anyone in need of hvac repairs or full hvac replacement.
Raul and Josh showed up on time were very professional, polite and respectful. They did an outstanding job gave me all of the information I could possibly need, answered all of my questions and finish the job in much less time than I thought it would take. If you ever need any work done on your plumbing or HRaul and…
Sun City did the line connections and start ups on two dx system replacements for me. Both techs were great and let me know what was going on. Very friendly and showed up at the appointment time. I would recomment this company without any reservations.
Raul and Chuy were very professional, introduced themselves and so kind and polite. Chuy explained what they did and showed us that the unit was working properly. Very impressed and will definitely recommend to others.
With one air conditioner out we needed fast service. The repair person came out on Saturday(the day after we called), diagnosed the issue as a coil leak, discussed the issue with me and helped me make an informed decision. He follewed up on Monday as he had promised. Subsequently, understanding that the repair…
I had two mini splits installed and my technicians, Jessy and Socorro were professional, friendly and great at explaining the system. They also put all furniture back and cleaned up anything they used. Great service!
Jessy and Socorro were very professional, courteous, friendly and knowledgeable.
Excellent service and polite workers. Jessy handled the new AC installation and had it done fast without issue. Answered all questions and made sure I was good before leaving. Todd came the next day to redo the area where the attic door was removed to install the furnace. He was meticulous in his work and actually…
Jessy and Socorro did a great job replacing our 18 year old AC and furnace system!
Raul and Jesus were fast, efficient and very professional. Gave me a lot of great information about my new AC.
Raul and Jesus did great work. Fast AC installation. Great work.
I recently had a full HVAC installation (all new condenser, furnace, evaporative coil, thermostat) and I am extremely satisfied the install work that Jesse and Socorro provided. Alex was helpful in providing and explaining the estimate. Val (front office) was helpful in explaining the financing agreement.Kudos to…
we have used Sun City for the last 13 years. My upmost respect for the company, Crew & Staff. Thank you
Sun City Plumbing came several times over the course of the past few months to install a completely new central air system. The price was very reasonable and the crews that came were very kind and knowledgeable. They discovered that a section of my ductwork was rotted through. They were very patient while I found…
Overdue, but no less heartfelt appreciation for the team at Sun City. Gratitude for great all-around service to: LeighAnn, Val, Michelle, Krystal; and as the temperatures rises, warm thanks to Jessy and Socorro (and Mike!) for their capable installation of a 2-Zone Heat-Pump Mini-Split.
I would like to express my sincere gratitude to Sun City Plumbing and Heating Team for their exceptional service. Leann & Alex thank you for all your help your Amazing! The technicians, Raul and Jesus, who installed our HVAC system, demonstrated exceptional kindness and respect throughout the process. Thank you!
Extremely pleased with Sun Ciry! We had two crews come in - Jason and Isaiah cleaned the ducting an LUIS and Fabian installed the new HVAC system. These gentlemen were extremely professional, efficient, courteous, and knowledgeable. They answered any questions we had from beginning to end. The best part was after…
Jesse and Socorro were very nice and professional, and not to mention on time. They got everything done in one day and they cleaned up any mess that was made with the installation.
We had to replace our AC unit. Raul and Jesus were very helpful in explaining everything, and did an exceptional job!! 👏 Everyone at Sun City is very friendly, and helpful.
Jessy and Socorro installed our new air conditioner this morning. They arrived right on time and the installation went off like clockwork. Jessy also installed the new thermostat and showed us how to use it. Great job, great service. We've always been super satisfied with Sun City. Thank you Jessy and Socorro!
Very professional, cleaned afterwards. Jessy and Socorro worked all day to get it done in one day. Thank you
Jesse and Socorro from Sun City were fantastic. They were professional, cleaned up after the work and went out of their way to explain everything to us. I highly recommend them. When investing that amount of money into your house you want to be sure it’s done right, and from what I can tell they did an amazing job.
Update 2/2/2026 -- Justin and Mario did an excellent job repairing my shower! They arrived on time (always a plus!). Very professional and courteous. You can trust Sun City to do a great job! ------------------ Jessy did a great job installing a new furnace and AC unit. He and his co-worker Abraham also cleaned and…
Thank you to the entire team who came out to install a heating and cooling unit in our home. They had to make adjustments and work on the water heater as well. This company is very professional and the workers are nothing less than exceptional. We're so happy we went through Sun City Plumbing & Heating. We recommend…
In late December, Sun City demonstrated why they continue to be our family's choice when in of HVAC help. We have relied on Sun City for several years without any regrets. During the holiday our aged central AC/heating unit died, and within days our home was toasty once again, thanks to Sun City. From the moment…
They kept the same bid even though they had to replace more of the ducts than initially expected. The final drywall/paint person stayed late to get the job done in fewer days
Excellent service. They show up on time and have never failed to resolve an issue.
Awesome install! Techs were on time and explained all my questions. I really appreciate both Jessy and Socorro!
I recently had an ac/heating unit installed. Jeff, Marciano and Pepe did outstanding work. They were very professional and friendly and answered every question I asked. The whole process, starting with Alex doing the estimate, to dealing with the Leigh Anne at the front office, to the install and final checkout…
The crew We had install a new gas furnace and A/C were friendly, professional diligent, and had the experience to overcome a couple obstacles without missing a beat. They worked well together. Cleaned up after themselves, and made sure all the gas appliances (stove and hot water heater) were working before they…
Luis and Johnnie B installed a new HVAC system. Their work was professional, detail oriented, and very customer centered. Sun City continues to be the business of choice for anything plumbing, HVAC, and other services. Their employees are happy people and it's reflected in the work they perform and the interaction with customers.
Honestly, I don’t even know where to start. We knew when we were looking to convert to refrigerated air that Sun City was top on our list and they absolutely did not prove us wrong. Jeff and Johnny came out and were so professional, on time, explained every single thing that they were doing. My husband and I could…
Outstanding service and quality! Gonzalo, Johnny, and Jesus provided a great install, were respectful and professional and answered all our questions. I also found the entire team (from estimates, to scheduling, to follow up) to be very helpful and very communicative. Thanks, all.
Jeff and Johnny are stand up guys. the two did every thing great. They were nice to my dogs who were under foot some times. Always on time,quick to answer questions all around great experience.
Sun City Plumbing & Heating has been amazing to work with! We recently moved down to Las Cruces and had multiple issues pop up from a water leak to our AC unit not working. They were responsive and very knowledgeable on what needed to be fixed and done. A major thing they did for us was replace our AC unit due to a…
Gonzolo and Johnny did a great job of installing a mini-split in my casita. While the initial plan was to use existing lines installed by the builder, they determined that they were installed incorrectly and took the time to explain and show me the problems. Gonzolo and Johnny took the time to get the new lines…
9/16/2022 Gonzalo/Gabriel Martinez replaced an older defective wall-mounted split AC/heating unit with a new Mitsubishi. They encountered obstacles from the previous installation (not by SunCity) and did an excellent job overcoming them and installing the new unit. Gonzalo is a true craftsman. Also, they were on…
Our home's AC died just before this big heatwave. I decided to replace the old system with a new heat pump. It was a big job and Jeff and Johnny did great work. Everyone at Sun City has been incredibly responsive and professional. I cannot thank you all enough.
Raul and Jaime were very professional in their work explained all the work they did very respectful good job
We've used Sun City (SC) for our HVAC and plumbing needs for the past six years. Most recently, we had SC replace a Lennox mini-split system that was sold to us and shoddily installed by another HVAC company here in town. We should have called SC in the first place. Mike, the SC technician who specializes in…
Very professional and very helpful. We did a complete remodeling of refrigerator air and it was great!! Highly recommended. Hard working guys!
We have never been disappointed with Sun City. Once we went with another company and quickly realized our mistake! Most recently we replaced 2 air units. Gonzalo and crew were polite and professional. Ladies on the phone are always friendly, payment is easy, and work is timely and high quality. Final check by…
Happy with my Heat & cool installation Jessy & Socorro were very professional. Any questions i had were answered and clean up was done like they were never there. Everything was scheduled and done as planned. Doesn't get better then that, Thank You
From the first phone call to the final inspection visit, Sun City provided the best customer service in every aspect of our purchase. We met with Alex to discuss our options for a new HVAC system; he answered our many questions and requests to amend quotes to include different services. The installation by Luis,…
Not professional at all. They also came into my garage and unplugged my refrigerator so all of my mule deer meat went bad. Was told 2 time now that I would be getting a call back and still haven’t heard anything from them.
Sun City Plumbing and heating did an excellent job with the installation of our HVAC system. Communication was great and LeighAnn was very courteous. Luis and Victor did a very through job installing the new units and replacing our old rusted out vents. Electrician was prompt and did a very clean install on the new…
3 stars is an average. I enthusiastically give 5 Stars to Gonzalo and Omar for working an extra long day, delayed by an unexpected emergency. They were professional, respectful, and thus far, it seems they did fantastic work. It's only been a day since the install, and everything is working beautifully. I give 1…
Jeff and Johnny installed a new A/C & heating unit in our house last week. They did a great job! Both men were polite, hard working, personable, and efficient. We are very happy with their service.
Our first experience with Sun City and we have found our new plumbing & HVAC team! Matt was on time, courteous and knowledgeable and was willing to explain the system in our new home so we could work as a team moving forward. Look no further ... this company sets the standard for all the rest!
Great timely service from professionals Alex and Victor. Got a new AC installed after the last one went out (lasted 15 years).
Excellent workmanship and complete knowledge of their work!! I loved that they stopped to answer all my exquisite questions. Thank you thank you guys Especially Raul and Gonzalo Awesome
We had Jeff and Luis install a new a/c - furnace system to replace our old swamp cooler. They did a very professional job over 2 days and the new unit works very well. They were both vary courteous and friendly and they would always inform us if they had to run out for parts. They removed the old swamp cooler and…
Orlando, Nico, Jeff & Luis did an excellent job of intalling our Mini splits. Very happy
This company is incredible. We called them for an estimate to convert our Evaporative Cooler to refrigerated A/C. They gave us options to choose from and then explained that our breaker box would be at the limit if we went through with conversion - so we ALSO took this opportunity to switch from an electric range to…
The service and work at Sun City is truly the best in Las Cruces. Jeff N. installed my new HVAC package unit (A/C + heating) in my home and did a great, efficient job. He was professional, on time, responded to all of my questions, and had the unit running in a few hours. Excellent job! The office staff at Sun City…
Raul and Gonzalo were great. They worked non stop through the heat and patiently explained each detail. They made every effort to avoid making a mess and even cleaned up after themselves. The result is a brand new heating and cooling system with a warranty from a locally reputable company! After the installation…
From the moment I called in to request a quote till the moment it was full installed Sun City staff were informative and courteous. Jeff was the main installation professional and he was knowledgeable and kept my home clean as he worked there for two days. Angel also assist Jeff and was just as professional. There…
I use Sun City for all my heating and HVAC needs for my 120 apartments. No matter who they send, they are always professional, timely, and get the job done right the first time. Telshor Apartments is proud to recommend Sun City to anyone looking for services.
Of the three reputable companies that provided me with evaporative cooling to refrigerated air estimates, I chose Sun City for the work. Jeff, Marciano, Frank, and Travis did the conversion install competently, neatly, and professionally. Jeff answered all of my questions and addressed all of my concerns during…
I'm so appreciative of the quality of my new refrigerated air system installed in my home. The whole team was great, even the phone calls to stay in contact and let me know updates. A shout out to Jeff and Marciano for an incredible job. They were on time, efficient, respectful, and real gentlemen. It was…
Selection, installation and startup of our new HVAC residential system was seamless from beginning to end. Thanks to Jason Olguin and his team. Jeff and Marciano were professional, knowledgeable, and reliable through the install, both represent Sun City well, as a dependable partner for home improvements. Alex…
Jeff and Jose came today (2/7/22) to install a 3.5 ton heating and air conditioning unit. They were on time, and very efficient. They did a beautiful job. Afterwards, they came inside to check the registers and to make sure they all were open. I was surprised to find that some were not open, so am very glad they…
We were very pleased with the quality and professionalism from all the workers who installed a new HVAC system in our house. They showed up on time and ready to work, discussed any concerns we had and did excellent work. The lead HVAC technician, I believe his name was Luis was kind and patient, the electrician ( I…
Very happy with the work Sun City has done to diagnose the problem with our 20+ year old furnace and then replace the heating and cooling system when we decided to go that route. They responded to our original call quickly and scheduled a visit within the week. When we decided to replace instead of repair, they…
We recently replaced our entire heating and cooling system over to new TRANE electric solution with plans to install solar power in 2022. Sun City did an excellent job of coordinating all facets of this project and I could not be more pleased. Our lead installer on the project Luis and his right hand man Gonzalo…
We were blessed with the installation A team of Jeff & Jose. After the three day install of AC & furnace, I knew I made the right choice with Sun City. They weren't the cheapest of estimates, but after listening & watching Jason comb through the house and view the present ductwork I knew this company would do our…
Sun City Plumbing and Heating has installed and maintained heating, cooling, and a water heater for me over many years. They always are timely, professional, and competent. I want to give special thanks to Emanuel and Travis who completed my semi-annual maintenance; they went out of their way to help me with another…
The installation team was very thorough and exacting. The install went perfectly and everything they promised was accomplished. Quality of work was exemplary and the system works wonderfully. The pre installation team, the installation team, and the post install inspection team, all took the time to answer questions…
Years ago my home HVAC system was having problems. I called 3 or 4 companies to have them fix my HVAC, but the problems continued. I finally called Sun City in July, 2011, and they made my HVAC system run like new. Since then, I trust and depend on Sun City for all my maintenance needs, without question. So, when it…
I'm writing to give kudos to the two installers, Jeff and Angel, of my new heat pump. They were punctual, kind, hard-working, and regularly communicated with me on what they were doing. They listened to my concerns and went above and beyond to get my system installed correctly. If you can request two phenomenal techs for your work, ask for Jeff and Angel!
Please forgive me I don’t remember all the names of the workmen who came. Gabe, Dell chapel and Todd plus the two men who installed the HVAC all did an amazing job! Thanks to Jason for all the help! All my interactions with sun city have been very professional and amazing! Recommend all the way!😊
Luis & Mundo came today an did good work! Very professional.
Jessy and Socorro worked in my house for 3 days in a row to switch my house from swamp cooler to central air. They were respectful, on time, quiet (I was able to work from home writing and holding zoom meetings without interruptions or disruptions!), extremely professional and clear about what they were doing each…
The Sun City team recently upgraded our home from evaporative cooling to refrigerated air. Jason was super patient with me during the quoting process (I asked quite a lot of questions!) and put together a great package at the right price. The install team -- Luis and Mundo especially -- were so professional. They…
Excellent AC install by Jeff and Noah, thank you. Highly recommend Sun City.
Sun City Plumbing and Heating is a great company to do business with. Had to replace our existing HVAC system and got a good deal on the new system and Jeff and Socorro did a fantastic job on the installation. Left my garage cleaner then they found it and made sure I was happy with the installation before leaving. Can't recommend Sun City highly enough.
Sun City installed a mini-split system in my house this week and I am more than satisfied with their service! They were professional, transparent, on-time, and friendly. The cost of the system was reasonable and they finished the job quickly. Raul and Gonzalo kept me informed of what was happening every step of the…
First experience with my old A/C through Sun City Plumbing and Heating was with FERNANDO, I was extremely pleased with his service but unfortunately my unit was too old and not repairable. JEFF and SOCORRO came out and installed my new Rheem 16 seer air conditioning system and did an amazing job. They were quick,…
Sun City was great to work with. They showed up early, kept things clean and were very friendly. I got to work with Jesus, Todd, Eddie and Alex. They always took time to explain any questions or concerns and went above and beyond with the new install. They are not only the best company in town but were the most…
We have used your services several times over the past six years we have lived here. This time wZ the biggest job being the installation of an air and heating system. We would recommend you to anyone. Your workers are pleasant, on time and professional. The work is unfailingly top Rte. The cost is reasonable. . In…
Jeff and Socorro came out and installed AC. They did an excellent job. Appreciate the service, great job.
Jeff and Socorro were very professional, they replace our ac/heating unit and installed a new thermostat in a timely manner
Very good Service friendly and very professional the work looks awesome Raul is a great asset to the company
Raul and Gonzalo were very friendly and courteous. They kept us updated on the progress during the replacement and installation of our new system, took time to explain everything we needed to know, and made sure everything was working properly before they left.
We have used Sun City for our all heating, plumbing and AC needs. The entire crew has always been knowledgeable, polite and friendly. Victor and Dell are wonderful! Could not ask for better service and fair prices! Thank you Sun City!
Julio and Eddie, and Alex did a professional job on our installation of a new Trane heat pump. On time, and very neat.
Lupe and Jessy installed our new Trane A/C-Furnance combo unit yesterday replacing our 17 year old Rudd unit which had developed a leak. They had no problems even though we had a few inches of snow on the roof. They were prompt, knowledgeable, curtious and followed Covid protocol. They along with Jason were able…
Jessy and Lupe were very thorough in replacing our AC and furnace. The cleaned up after they were done. They reviewed the thermostat with me. They found another issue with my duct work and corrected it. I would definitely use Sun City again. I couldn't be more pleased.
Air conditioner went out just before heat wave 2020. Called these guys, they came out quickly gave me an outstanding quote, fixed 100% of the incorrect install from another company, plus installed new furnace, air conditioner and thermostat. Jeff and Gonzalo did 2 days worth of work and were polite, professional and…
Lupe, Jesse,Alex, Victor, and Brendan did an excellent job in installing a new a AC/Heating unit
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 108 | $161–$353 |
| Install AC | 90 | $1.4k–$3.7k |
| A/C system maintenance | 85 | $114–$495 |
| Installation | 72 | $1.1k–$2.4k |
| A/C system repair | 63 | $228–$923 |
| Water heater installation | 58 | $1.1k–$2.4k |
| Heating system installation | 57 | — |
| Plumbing pipe repair | 49 | $228–$988 |
