How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%84+5.9Craft & service penalty89−1.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORESun City Plumbing & Heating
Las Cruces, NM · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 26 gas contractors · 4.9★ from 1,706 Google reviews
Report card
Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Sun City Plumbing & Heating for 8 kinds of job.
Sun City Plumbing & Heating for installation
Clear ✕All 72 Google reviews tagged “Installation” · showing 60
The guys were very professional and efficient. The quality of their plumbing work looks first rate
Aaron Ordaz is an outstanding representative of Sun City Plumbing & Heating. First, he kept us informed of his arrival time. When Aaron arrived he evaluated our current water softening system(Rayne). Based on the age, condition, and access to parts he recommended replacing it. Based on his detailed explanation,…
Raul & Jesus were exceptionally efficient, informative, and overall great to work with for our HVAC install. They powered through the differences in sizes between the system they were replacing and coordinated to get a huge unit over challenging terrain in back of the house. Our original unit had powered along…
Excellent crew took care of us today. Very knowledgeable and accommodating. Did a very nice job installing plumbing under our new kitchen sink. Great clean up as well. All around great couple of guys. Thank you Sun City!
Very professional and knowledgeable
Great experience working with Sun City from start to finish! Timely, nice, and efficient. Raul and Jesus installed my new AC unit very quickly, which the process so much better. I would recommend them!
We called Sun City out for a few plumbing considerations on our home. They were very knowledgeable and able to tell us what was really an issue and what was not. Even for the items that required work, they were great at allaying our concerns. They scheduled up the work promptly and performed the work as agreed…
we have used Sun City for the last 13 years. My upmost respect for the company, Crew & Staff. Thank you
Sun City Plumbing came several times over the course of the past few months to install a completely new central air system. The price was very reasonable and the crews that came were very kind and knowledgeable. They discovered that a section of my ductwork was rotted through. They were very patient while I found…
I would like to express my sincere gratitude to Sun City Plumbing and Heating Team for their exceptional service. Leann & Alex thank you for all your help your Amazing! The technicians, Raul and Jesus, who installed our HVAC system, demonstrated exceptional kindness and respect throughout the process. Thank you!
We had a great experience with the plumbers (Stevie and Noah) who came out to install our water softener. They were professional, knowledgeable, and very respectful of our home. They arrived on time, explained everything clearly, and completed the installation efficiently. The system works perfectly, and the whole…
Yesterday (Wednesday, May 6, 2026) I had a dishwasher installed by Justin Carrasco. I received a text message that he was headed to my house. Justin was very professional, friendly, knowledgeable and helpful. He gladly answered my questions and efficiently moved through the process of installing the new dishwasher.…
Stevie and Ruben did a fantastic job installing my reverse osmosis system and water softener. Very knowledgeable and eager to answer my questions. Thank you to both of them.
Todd was a professional and did the job well and in its entirety. Customer service was great
Large tank Reverse Osmosis system - remote mounted in garage. With a 3.2 gallon reservoir, the Puro Max system has ample storage to handle all our drinking water, icemaker and pasta pot filling needs and it does it silently from the utility room. Another super clean and timely installation from Estevan and Josh,…
I have had the pleasure of Sun City doing some specific plumbing jobs the past few weeks. Brian Varela and Estevan came out the first time, and then I called for Brian to do a few a few more jobs. They were very polite and efficient; I highly recommend their work!
Justin Carrasco (no relation) did a great job. He was efficient, informative, and helpful.
Jesse and Socorro from Sun City were fantastic. They were professional, cleaned up after the work and went out of their way to explain everything to us. I highly recommend them. When investing that amount of money into your house you want to be sure it’s done right, and from what I can tell they did an amazing job.
Rafael and Isaac did a fantastic job installing our ice machine. They triple checked their work and made sure everything was perfect. Thank you!
I couldn’t be happier with the service from Sun City! Ruben and Isaac did an amazing job repairing and replacing my shower hardware. They arrived right on time and performed excellent plumbing work, both are incredibly friendly and we’re professional throughout the process. I would definitely recommend them and…
Estevan provided excellent service and explained everything with detail. Wonderful company
Yesterday, Ruben and Isaac installed a complete Water Softener System at our home. I cannot adequately express how pleased we are with the results. Both of these gentlemen were friendly, polite and extremely professional. The unit works wonderfully, and they went the extra mile to ensure our satisfaction. Thank you,…
Thank you to the entire team who came out to install a heating and cooling unit in our home. They had to make adjustments and work on the water heater as well. This company is very professional and the workers are nothing less than exceptional. We're so happy we went through Sun City Plumbing & Heating. We recommend…
Always the best response & customer experience. Any plumbing issue I have had in the past 7 years has been resolved promptly and professionally.
Technician was efficient & pleasant. 1 hour to replace kitchen faucet which I provided. Bill was $372. Ridiculous
Heating and cooling insulation. They were both very professional and informative.
I had Sun City fix a couple of things. A man named Brian did an excellent job.
Sergio & Rudy did a fantastic job of installing our gas line into our kitchen! The work is professional and they did a great job of cleanup after the job was done!
Ryan did a great job installing my Kind E-3000 Salt-Less Water Softener + Sediment + Carbon Filter System. He was courteous and very professional. The water was turned OFF for most of the install so plan on that happening. I highly recommend Sun City Plumbing & Heating and especially Ryan the Plumbing Install Manager.
Jesse and Socorro were on time, got started right away . They were courteous and very professional. Answered my questions and helpful. The installation went fast and my wife and I are very happy with the service.
Justin and Ruben were awesome! Even with a curveball. They were quick, non-intrusive, and took the time to answer my questions. Highly recommend!
Jessy installed a new HVAC unit and condenser. He did a great job, answered all my questions and never stopped working. I will ask for him in the future.
Excellent service and quality work! Todd, Ruben and all the guys were professional and took the time to get everything done right. Thanks for putting our house back together!
Very knowledgeable technician! Thank you Joel !
Thank you Sun City for being so great to work with switching my home to all electric. Ryan and Cesar were great with the electric water heater and Luis and Omar were amazing with my AC unit and air handler. They were all very kind to my family and neighbors and I would absolutely hire them again. Thank you!
Very professional and very helpful. We did a complete remodeling of refrigerator air and it was great!! Highly recommended. Hard working guys!
Happy with my Heat & cool installation Jessy & Socorro were very professional. Any questions i had were answered and clean up was done like they were never there. Everything was scheduled and done as planned. Doesn't get better then that, Thank You
From the first phone call to the final inspection visit, Sun City provided the best customer service in every aspect of our purchase. We met with Alex to discuss our options for a new HVAC system; he answered our many questions and requests to amend quotes to include different services. The installation by Luis,…
Lalo showed up early for the appointment and did a great job. He was very professional and explained everything that he was doing so I could understand the HVAC controller if I need to make changes in the future.
Aaron and Noah provided excellent service when they installed new sinks and faucets in our bathroom. They also bleached our water heater for "sulfur" odors.
Sun City Plumbing and heating did an excellent job with the installation of our HVAC system. Communication was great and LeighAnn was very courteous. Luis and Victor did a very through job installing the new units and replacing our old rusted out vents. Electrician was prompt and did a very clean install on the new…
Aaron Ordaz and his apprentice Ray repaired and Installed a Aqua, Smart Choice Gen II water conditioning system. They were both very knowledgeable and efficient. Aaron thoroughly explained everything they did; both Aaron and Ray were so nice and polite, too. I highly recommend them both as well as Sun City.…
These guys replaced our ac in good time. Were polite and professional.
This company is incredible. We called them for an estimate to convert our Evaporative Cooler to refrigerated A/C. They gave us options to choose from and then explained that our breaker box would be at the limit if we went through with conversion - so we ALSO took this opportunity to switch from an electric range to…
The service and work at Sun City is truly the best in Las Cruces. Jeff N. installed my new HVAC package unit (A/C + heating) in my home and did a great, efficient job. He was professional, on time, responded to all of my questions, and had the unit running in a few hours. Excellent job! The office staff at Sun City…
Rual and Gonzalo were very professional and did an outstanding job replacing the AC unit for our business. Great communication, prompt, and very friendly, highly recommend.
From the moment I called in to request a quote till the moment it was full installed Sun City staff were informative and courteous. Jeff was the main installation professional and he was knowledgeable and kept my home clean as he worked there for two days. Angel also assist Jeff and was just as professional. There…
Thank you Sun City for your quality service from meeting your sales rep to product delivery and installation. Everything was done in a timely and professional manner. Your techs, Jessie, Socorro, and Luis did a quality install of new system. Look forward to years of good service from new HVAC and Sun City support.
Jeff and Marciano did a great job with the installation of my new system. They were punctual, courteous, and considerate. They answered my questions and were careful to clean-up and reposition anything that had been moved. As the home owner, I found it a great experience.
Sergio, Rudy and Cesar installed the gas pipe in a careful and meticulous way that enabled our garage shelving to be used. They did a great job!
I have used Sun City for years now for all my townhouses and have never been disappointed. My most recent experience with them had them installing three ERV units. They were very knowledgeable about these (many of the other plumbing places in Cruces had no idea what they even were). I had Jeff and Jose as the…
Very happy with the work Sun City has done to diagnose the problem with our 20+ year old furnace and then replace the heating and cooling system when we decided to go that route. They responded to our original call quickly and scheduled a visit within the week. When we decided to replace instead of repair, they…
We recently replaced our entire heating and cooling system over to new TRANE electric solution with plans to install solar power in 2022. Sun City did an excellent job of coordinating all facets of this project and I could not be more pleased. Our lead installer on the project Luis and his right hand man Gonzalo…
We're livid! They are installing a natural gas line. The job boss and scheduler have completely messed up this job. The job was ordered in October. The job was marked in November, but nothing happened until December 13, estimating the job would take three days. The trench markings were wrong so internet and water…
The job foreman, Jeff, was courteous, honest, and worked with us on details. He did exactly what he said he was going to do, and his crew did a thorough and professional job.
Better late than never! I had a new cooler installed in the spring. From Jason's courteous estimate visit to Luis and Mundo's professional installation I was not disappointed. My cooler worked efficiently all summer long. And because of my amazing experience with their installation of my new cooler I had a new…
Years ago my home HVAC system was having problems. I called 3 or 4 companies to have them fix my HVAC, but the problems continued. I finally called Sun City in July, 2011, and they made my HVAC system run like new. Since then, I trust and depend on Sun City for all my maintenance needs, without question. So, when it…
Sun City installed a water softener system at our property and it has had such a tremendous impact on the quality of life at our house. No more rusty toilets, no more rust on our skin and hair; no more rusty tubs and showers. The quality of our water is so much better. Their team came when they said they would and…
Please forgive me I don’t remember all the names of the workmen who came. Gabe, Dell chapel and Todd plus the two men who installed the HVAC all did an amazing job! Thanks to Jason for all the help! All my interactions with sun city have been very professional and amazing! Recommend all the way!😊
Todd came by to address some wiring issues with our new AC system. He was fantastic. Very kind, professional, and gave very much attention to detail. Thank you Todd! Sun City is the best hands down! Do yourself a favor and skip all the other companies in town- you wont be disappointed with Sun City services!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 108 | $161–$353 |
| Install AC | 90 | $1.4k–$3.7k |
| A/C system maintenance | 85 | $114–$495 |
| Installation | 72 | $1.1k–$2.4k |
| A/C system repair | 63 | $228–$923 |
| Water heater installation | 58 | $1.1k–$2.4k |
| Heating system installation | 57 | — |
| Plumbing pipe repair | 49 | $228–$988 |
