How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%84+5.9Craft & service penalty89−1.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORESun City Plumbing & Heating
Las Cruces, NM · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 26 gas contractors · 4.9★ from 1,706 Google reviews
Report card
Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Sun City Plumbing & Heating for 8 kinds of job.
Sun City Plumbing & Heating for plumbing pipe repair
Clear ✕All 49 Google reviews tagged “Plumbing pipe repair”
I had a leak and couldn’t identify where exactly it was. Ruben and Aaron showed up, quickly found the source of the leak and fixed it. They displayed outstanding service and I knew they had my best interests in mind. Their professionalism and customer service are a credit to Sun City Plumbing. I am using Sun City…
The most recent tech that serviced my units was Rudy Nunuz. Rudy did an excellent job and went above and beyond to service my HVACs. He was very professional and thorough. He even checked the temperature coming out of every register in the house. When I asked him to check if the coils were dirty because my…
Aaron and Ruben were spectacular. It was not easy, but these guys solved the plumbing problem!
Excellent crew took care of us today. Very knowledgeable and accommodating. Did a very nice job installing plumbing under our new kitchen sink. Great clean up as well. All around great couple of guys. Thank you Sun City!
My parents and I have been with Sun City for years, and they've never let us down. Their work is always professional. Their team is very knowledgeable, dependable, and always friendly. Aaron and Mario are great representatives of Sun City and their brand. :)
Justin came on time, was super friendly, explained everything and went above and beyond to help us. Thank Justin…
Aaron and Ruben were exceptionally experienced and knowledgeable on the work they did for our house. They showed and told us what their game plan was going to be. Both were extremely nice and respectful. Overall the repair was done above and beyond our expectations. I recommend Sun City Plumbing & Heating to…
I had Issac and Jose from Sun City do work to repair my drain, replace the tub spout, secure the pipes in the wall, and replace the P trap. During the process they had to remove mold and add the p trap replacement to the work. The price I was given for the additional work was very reasonable. Issac and Jose were…
Our lower kitchen sink pipe was corroding and although we did not have a leak, we knew it would eventually give out. We have always trusted Sun City Plumbing & Heating for our plumbing issues and I can honestly say we have never had a bad experience. Justin and Mario were so courteous, professional and explained…
I had to wait 2 days before this review - Ruben and Josh came by to replace my laundry box and no leaks have happened. Very professional
Sun City Plumbing replaced a cast iron pipe underneath my house. They did a great job. The price was very reasonable too. The technicians Isaac and Jose were very knowledgeable and friendly. Thank you guys for a great job well done. Cleaned the area too after they finished.
Ruben and Todd from Sun City came to our rescue. We needed a good amount of plumbing work done on an older home we purchased. Ruben worked tirelessly getting everything up to code and working properly. Todd did an amazing job on the re-build of the water heater closet. Both Ruben and Todd are highly skilled, and pleasant to work with!
Justin Carrasco (no relation) did a great job. He was efficient, informative, and helpful.
Our service call was answered by Ruben and Issac. The service took one full day and two partial days. Ruben and Issac were on time, readily shared information, respected our property, and conducted themselves professionally. They worked effectively and efficiently together and finished the job as promised. They…
I recently had a 340' waterline replaced. The service people who did the work over 4 days were Jules, Ruben and Issac. They were all very professional and personable. They showed up on time every day and worked a full day every day. They answered every question I had and seemed genuinely interested in what I had…
Daniel Brawley has helped me on 3 separate visits (3 separate problems) over 2 years. He’s fabulous.
I couldn’t be happier with the service from Sun City! Ruben and Isaac did an amazing job repairing and replacing my shower hardware. They arrived right on time and performed excellent plumbing work, both are incredibly friendly and we’re professional throughout the process. I would definitely recommend them and…
Estevan provided excellent service and explained everything with detail. Wonderful company
I love this company had a great experience they took care of all my heating and plumbing in just 2 hours they are well organized and very professional, I Highly recommend them thank u Sun City..
Thank you to the entire team who came out to install a heating and cooling unit in our home. They had to make adjustments and work on the water heater as well. This company is very professional and the workers are nothing less than exceptional. We're so happy we went through Sun City Plumbing & Heating. We recommend…
Ruben and Isaac were great. Kept me in the loop at all times. Very courteous and efficient.
Julio R. & Cesar R. just left our place after installing new sewer clean-outs. What a blessing! In keeping with what we have come to know as "Sun City culture", not only were they a little early for their work appointment but were very respectful, considerate and thorough in all they did. With their performance and…
Daniel and Noah did an excellent job of disconnecting our leaking solar water heating panels. They completed the job in a timely manner and followed up to check that the system was working. A skilled, respectful and considerate team. Many thanks.
Good job Sun City! Once again you have succeeded at handling the known and the unknown in a VERY timely manor. Aaron Ordaz and his assistant were great to be around; worked quickly with knowledge of there trade. They were fun and it was pleasant to have them in our home. They take a "ribbing" really well AND THEY LEFT EVERYTHING CLEAN! THANKS EVERYONE!
Justin and Noah were very professional and did the work according to my needs .
We had a major repair done to the broken pipe under the floor of our living room. It involved removing tile and jackhammering up the floor. Overall a really good experience. Everyone showed up when they said they would. They worked hard and got the job done fast. They took every precaution to keep the mess to a minimum. Very happy.
Sun City has always been reliable and great to work with. Most recently, Justin took care of several plumbing issues for us. He was hardworking, professional, and made sure everything was done right. Thank you Justin!
Excellent service and quality work! Todd, Ruben and all the guys were professional and took the time to get everything done right. Thanks for putting our house back together!
Very knowledgeable technician! Thank you Joel !
Justin came out today to hydro-jet our stubborn kitchen sink plumbing. He was very professional and courteous. Sink drains like a dream now. Highly recommended!
I unfortunately had a pipe break, and it was a no brainer to call Sun City. Heather was super friendly and got me scheduled to have Justin and Cole come out and take care of the issue. Top notch service once again. Thank you Sun City!
Todd Hensley was well mannered and did a fabulous job!!
We have used Sun City for plumbing issues several times. The service has always been stellar. We particularly love the work of their drywall repair guy, Todd. He has perfectly matched the color and texture of our walls and done a much better job than other contractors we've hired in the past.
We just had an amazing experience with Adrian from Sun City Plumbing. He quickly identified the problem and immediately went to work fixing it. He was friendly and professional and didn’t waste any time resolving our issue.
In a couple hours they fixed some piping leaks, replaced some faulty shutoff valves, and got refrigerator water running again. They give you arrival time within an hour and then text just prior to arrival. Very professional and effective at a lower price. Guarantees on their service and parts. Weve used hvac and…
Wow, quick response for non emergency repair of an under-sink leak. Clean work, respectful staff. So very appreciated! Thanks Sun City!!
Last month I had the unfortunate news that I had a water leak somewhere in my plumbing from the street to the house. The two Sun City plumbers, Aaron Ordaz and KyleTellez were absolutely great. I knew this was going to be a tough job requiring a lot of digging and Aaron and Kyle did there best to minimize and…
Had a broken Main pipe in my yard and Shayne J was on the ball and had water back to our house in about 25 mins late in the evening. We could go to bed with no worries! It took a bit for then to respond but they did...
Todd Hensley did a phenomenal job repairing my bathroom. Thank you!
Raul and Gonzalo were great. They worked non stop through the heat and patiently explained each detail. They made every effort to avoid making a mess and even cleaned up after themselves. The result is a brand new heating and cooling system with a warranty from a locally reputable company! After the installation…
We're livid! They are installing a natural gas line. The job boss and scheduler have completely messed up this job. The job was ordered in October. The job was marked in November, but nothing happened until December 13, estimating the job would take three days. The trench markings were wrong so internet and water…
Professional from start to finish! Shayne Jackson's attention to detail and customer service was exceptional. They dug a four foot hole under one square of tile, repairing the pipes without damaging another!! They completed this job in a day, compared to another estimate I received which was thousands higher and…
Shayne and Daniel responded to my call for repair of a leak on my side of the LC Water Co. meter. Did a great job, no muss, no fuss. Appreciate their explanation of what they were done. We are satisfied, repeat customers of Sun City.
We have used Sun City for our HVAC maintenance/repair and all of our plumbing jobs for several years. We are consistently happy with the quality of their work, their professionalism, friendliness, and overall customer service. And especially this year we've had great experiences with Chris and Shayne in plumbing…
Todd was very nice, professional and efficient in completing his part of the job. We can’t thank him enough for his great work!
I called Sun City Plumbing & Heating to fix the 5 inch gap between my wall and stove. I was put on the schedule with no issue. Shayne was my technician. He did a great job. Very professional and knowledgeable, he answered all my questions. He also made a recommendation to get a longer flex line so I can easily…
Rich and Aaron were our technicians. They were here to repair an outdoor pipe that was leaking very badly. They were prompt, knowledgeable, and thorough. They were very polite and explained what the problem was and how they repaired it. We have used Sun City in the past and will continue to do so.
Jeff (and Aaron) did an excellent job. Thank you!
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 108 | $161–$353 |
| Install AC | 90 | $1.4k–$3.7k |
| A/C system maintenance | 85 | $114–$495 |
| Installation | 72 | $1.1k–$2.4k |
| A/C system repair | 63 | $228–$923 |
| Water heater installation | 58 | $1.1k–$2.4k |
| Heating system installation | 57 | — |
| Plumbing pipe repair | 49 | $228–$988 |
