How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%84+5.9Craft & service penalty89−1.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORESun City Plumbing & Heating
Las Cruces, NM · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 26 gas contractors · 4.9★ from 1,706 Google reviews
Report card
Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Sun City Plumbing & Heating for 8 kinds of job.
Sun City Plumbing & Heating for water heater installation
Clear ✕All 58 Google reviews tagged “Water heater installation” · showing 40
Stevie and Ruben did an outstanding job of installing my new tankless water heater! They took out my old one and replaced it in my hallway! They worked hard and kept me informed on what they were doing! They worked very well together! Keep up the great work guys!
Well presented, professional and extremely competent.
Our first interaction with Sun City Plumbing and Heating was last summer when our air conditioning died. We called on a weekend and a nice young man (sorry I don't remember his name) stopped by to repair our AC on the way to another job. Remembering that experience, when our hot water heater died this week we called…
Aaron and Ruben installed my Tankless hotwater heater and water softener. Very professional and friendly. Total 5 star workers!!
Yesterday we had Brian and Ruben come out to install a new water heater for us. They were so kind and efficient! Everything was cleaned up better than they found it. Highly recommend!
Sun City gets 5 stars for a reason. From Michelle on the phone, Lyslie, calling to check and confirm everything, to Aaron and Toni, 2 excellent workers that knew what they were doing. And best of all, they were able to come out the morning we found out our 27 year old hot water heater bit the dust. They did…
Aaron and Ruben were efficient, professional, and took the time to explain everything throughout the process. They were very careful with their work, and I really appreciated their friendliness and excellent customer service. I highly recommend them!
Professional installation and good dudes. Justin and Noah did a great job on a hot day.
we have used Sun City for the last 13 years. My upmost respect for the company, Crew & Staff. Thank you
Great team with Ruben & Josh on a tankless water heater install. Arrived on time, very knowledgeable, answered all concerns and were thoughtful and polite.
My experience was excellent. Ruben B. and Josh A. were pleasant, respectful, helpful, smart and professional. Everything worked smoothly and the quality of workmanship was outstanding. Their clean-up left the work area spotless and they always ensured that we were discomfited as little as possible. Based on my…
Ruben and Todd from Sun City came to our rescue. We needed a good amount of plumbing work done on an older home we purchased. Ruben worked tirelessly getting everything up to code and working properly. Todd did an amazing job on the re-build of the water heater closet. Both Ruben and Todd are highly skilled, and pleasant to work with!
I was very pleased with the installation of both water heaters. I feel like the installers went above and beyond in repairing the damage done by the previous unit.
Estevan and Brian were fabulous. Jack was here for a couple of minutes to be able to work up a quote. But the other 2 guys work very hard and did a fantastic job!
We had a new water heater installed today by Ruben and Aaron. They were very efficient, friendly and knowledgeable. I highly recommend Sun City.
Justin and Noah were efficient, friendly and knowledgeable. They took the time to answer any questions that I had. They arrived ahead of schedule and when finished cleaned up the work area. All dealings that I have had with Sun City have been positive and I highly recommend them.
Daniel Brawley has helped me on 3 separate visits (3 separate problems) over 2 years. He’s fabulous.
My water heater flooded my porch. I had to go to the hospital the next day. The staff quickly searched for availability. Brian V. Came and assessed the situation and turned off the leaking pipe. Bryan was knowledgeable, friendly and decided he would stay and replace my 10 yr. Old water heater that day. I had it…
Estevan and Ruben did a great job installing a new water heater in my home. Sun City has been my go-to contractor in Las Cruces for plumbing and heating. Not the least expensive in town, but they're professional, responsive, will make sure codes are met, and do a quality job which I think is worth paying a little more.
Mario and Justin showed up on time and were very knowledgeable and thorough. Justin had done work for me in the past and I am certain that he did a good job for me today. It was a positive experience
I love this company had a great experience they took care of all my heating and plumbing in just 2 hours they are well organized and very professional, I Highly recommend them thank u Sun City..
The plumbers Ruben & Isaac, showed up at the time scheduled and stayed throughout the day until the job was done. Everything was explained, all my questions answered. I am very satisfied with the hot water heater and pressure valve installation.
Always the best response & customer experience. Any plumbing issue I have had in the past 7 years has been resolved promptly and professionally.
Having issues with our tankless water heater, Sun City sent their guys out right away. Brian and Anthony came out first to evaluate the issue, determined that a new heater was needed, and clearly explained the problem. Ryan and Anthony made quick work of the replacement job. We had a non-issue after the installation…
Rueben and Isaac were top notch professional and friendly. They were very courteous to our wishes and needs.
Justin and Ruben from Sun City did a great job replacing our hot water heater today! Very friendly and professional service! They texted and came by first thing in the morning as promised, took care of the mess that was the old water heater, solved all the issues that came up during installation, then cleaned up…
Julio and Cesar were great! They showed up when they said they would, explained the process, completed the job quickly, and cleaned up the whole area. They were courteous and did a great job.
Came and did a water heater install. Excellent service to say the least. Estevan and Ruben were professional and knowledgeable and just cool dudes in general. Would highly recommend!!
Professionally and quickly done. Friendly and courteous. Answered any questions i had. Would recommend.
Justin and Ruben were a delight to work with...so professional and so knowledgeable. I would hire them again in an instant!
What a wonderful group with which to do business. Justin did the initial contact, was, quick to arrive and diagnose. Knew the systems and got us started properly. Ryan and Anthony who did the delivery and installation. Knew the systems and took great pride in their work. Courteous to us as well as to each other.…
Two more great experiences with the team at Sun City! Jaime performed a system check up late fall, and more recently, Joel and Daniel capably helped us with a particularly unpleasant situation (sulfur odor) involving our hot water heater. Jaime and Joel (already known to us for helping to install the heater) are…
Thank you Sun City for being so great to work with switching my home to all electric. Ryan and Cesar were great with the electric water heater and Luis and Omar were amazing with my AC unit and air handler. They were all very kind to my family and neighbors and I would absolutely hire them again. Thank you!
I have dealt with them for the past several years. Courteous, knowledgeable and very efficient. I’ve had service on AC, water heater replacement as well as faucet replacement and reverse osmosis service. Very pleased.
Heather really helped me out, 10 out of 10 would recommend
Today Adrian G helped us fixed and answered our questions 👍🏼👍🏼😀
Had to have a water heater replaced and called Sun City for help. Daniel and Joel showed up on time and got straight to work. It was not an easy job but they did great and were very helpful in explaining info about the new heater. Would highly recommend!
Our water heater went out and I called Sun City. Chris was our service repair technician . He diagnosed the problem as a bad thermocouple. He replaced it and we were back in business. Professional service all around. Any questions and Chris answered them and explaining what he did. Excellent and professional…
The installation of our tank less water heater was done professionally and with a great attitude from our technician, Aaron O. The job did have to be done in a couple of phases due to a back ordered piece of equipment but he made sure that hot water was available and when he returned in a couple of days he completed…
Had Aaron out a couple of times - first was to service our existing tankless water heater (which was making a ton of noise and not heating the water) and then again to replace it entirely when we found out it was not really serviceable. Completely satisfied with the service and work. Initial quote was honored, even…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 108 | $161–$353 |
| Install AC | 90 | $1.4k–$3.7k |
| A/C system maintenance | 85 | $114–$495 |
| Installation | 72 | $1.1k–$2.4k |
| A/C system repair | 63 | $228–$923 |
| Water heater installation | 58 | $1.1k–$2.4k |
| Heating system installation | 57 | — |
| Plumbing pipe repair | 49 | $228–$988 |
