How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%84+5.9Craft & service penalty89−1.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORESun City Plumbing & Heating
Las Cruces, NM · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 26 gas contractors · 4.9★ from 1,706 Google reviews
Report card
Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Sun City Plumbing & Heating for 8 kinds of job.
Sun City Plumbing & Heating for water heater repair
Clear ✕All 33 Google reviews tagged “Water heater repair” · showing 20
Aaron and Ruben were great! Very professional and helpful. Came by to flush the water heater. Good news--wasn't as goo filled as I thought! They had answers to all my current and future water heater questions (gas vs. electric, tank vs. tankless, etc.) Plus, Aaron's got jokes!
I love Sun City. Every time I call, I get a friendly response and a quick one. I also appreciate their expertise in plumbing and HVAC. I have used them for both. This recent visit was supported by Aaron and Ruben. They were also super friendly and knew what they were doing. They had great advice and fixed my problem. Thanks Sun City ☺️
Justin arrived on time, and immediately assessed the situations of the 2 issues involved in the work order, and prioritized the tasking. He worked efficiently, ensuring proper equipment was used in the toilet installation, and hot water heater piping repair and that BOTH projects were completed according to Code.…
Justin came out and repaired an issue with our water heater. He was explained the issue well and got the repair done.
Justin did a great job! Thorough and friendly. Would recommend
Many thanks to Brian V. And Ruben V. for an excellent job taking care of my hot water tank and draining the garbage out. Much appreciated!
Justin and Ruben came to diagnose why I had no hot water. They were able to fix the hot water tank temporarily. They gave very clear instructions about the temporary repair and the need to further explore replacing my 16 year old hot water tank. They were professional and respectful of my property.
Thank you to the entire team who came out to install a heating and cooling unit in our home. They had to make adjustments and work on the water heater as well. This company is very professional and the workers are nothing less than exceptional. We're so happy we went through Sun City Plumbing & Heating. We recommend…
Always the best response & customer experience. Any plumbing issue I have had in the past 7 years has been resolved promptly and professionally.
Aaron was super helpful and professional. He helped us get our water heater working and helped point out some items with the softener as well. He did a great job and made us happy we had chosen Sun City!
Excellent service. They show up on time and have never failed to resolve an issue.
Justin and Ruben were fantastic! They were on time, professional, and thorough in their communication and repairs. Thank you!
Justin was great was knowledgeable and very professional
Estevan arrived on time. He was extremely friendly and professional. He explained to us what he was doing as he completed the repair. He left a clean area once the work was completed.
JUSTIN was a great technician. He was very knowledgeable about my tankless water heater system as well as the water treatment system. He worked quickly and efficiently, and took the time to explain how the systems worked as well as the thing I can do to help maintain each system.
Just had my water heater repaired. They were efficient, professional and quick.
Sun City is excellent! Estevan and other technician are terrific….knowledgeable and professional. Will never use another plumbing and heating company.
Today Adrian G helped us fixed and answered our questions 👍🏼👍🏼😀
Josh and Jeff did a top notch job servicing our hot water heater. They were great in explaining every step. Highly recommended!
Our water heater went out and I called Sun City. Chris was our service repair technician . He diagnosed the problem as a bad thermocouple. He replaced it and we were back in business. Professional service all around. Any questions and Chris answered them and explaining what he did. Excellent and professional…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 108 | $161–$353 |
| Install AC | 90 | $1.4k–$3.7k |
| A/C system maintenance | 85 | $114–$495 |
| Installation | 72 | $1.1k–$2.4k |
| A/C system repair | 63 | $228–$923 |
| Water heater installation | 58 | $1.1k–$2.4k |
| Heating system installation | 57 | — |
| Plumbing pipe repair | 49 | $228–$988 |
