Experts Reviews · Company report
Sun Ray Garment Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%81+19.6Value 14%95+13.4Replies to reviews 7%53+3.7Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Sun Ray Garment Care

South Plainfield, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 17 clothing alterations · 4.8★ from 153 Google reviews

Report card

Percentile vs other clothing alterations (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sun Ray Garment Care is better than 83% of clothing alterations.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sun Ray Garment Care is better than 81% of clothing alterations.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sun Ray Garment Care is better than 100% of clothing alterations.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sun Ray Garment Care is better than 95% of clothing alterations.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sun Ray Garment Care is better than 100% of clothing alterations.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sun Ray Garment Care is better than 53% of clothing alterations.C
53

Reviews for your job

Customers hired Sun Ray Garment Care for 3 kinds of job.

Sun Ray Garment Care for alterations

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Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Alterations”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 10

All 13 Google reviews tagged “Alterations”

paola6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Their service is incredible! I always do my alterations here. They are incredibly accommodating and always friendly. It is no wonder my dad has been going there since I was a little girl (I am now in my 30s). I would not go anywhere else! Great family business.

Alterations
RohanLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This just became my new go-to dry cleaner. Wish I'd taken a picture for before/after but I brought them a bright, white jacket with beer, dirt, and possible blood/sauce stains all over it and they got 99% of them out; even after another dry cleaner had failed miserably. Glad I gave them a week to really work at it and thanks for the great result!

AlterationsClothing alterations & repairsSpecial care fabric cleaning
JustLocal Guide · 234 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The service I received here was great. It was very quick, and my interactions with the staff were pleasant.

Alterations
Nadia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very friendly, quick service! I have brought numerous items here for alterations and dry cleaning, and my items are always returned perfectly tailored and cleaned. Highly recommend!

Alterations
NathanielLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Amazing cleaners. They were able to clean mildew out of my peacoat and for a more than reasonable price. It needed a severe deep clean and some touch ups. I could not be happier with their work. Thank you so much!

AlterationsService not listed
Lance5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

All I can say is they’re service an professionalism was excellent. Thank u Brother for helping me at the 13th hour an delivering the quality u did. U have a lifetime customer!!! I didn’t have to speak at the wedding because the fit did it!!!

Alterations+ Responsiveness+ Quality+ Professionalism
ManoushkaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Took my dress and Saturday was ready by Wed. Good customer service

Alterations+ Quality+ Professionalism
FloydLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Reliable and professional! Simon was very friendly. Got my pants tailored same day, and the fit was perfect! Will be coming again in the future and recommending to friends/family!

Alterations+ Quality+ Professionalism+ Value
MaryLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent job on alterations. Superb customer service: I needed it done quickly, it was ready a day earlier than promised!! Very friendly family-operated business. Highly, highly recommend.

Alterations+ Responsiveness+ Quality+ Professionalism
Sahil5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Such a great atmosphere and vibe from this place! Did my alterations here and was very pleased. I also asked for it to be done rather quickly and it was done with no issue. I would recommend this place to everyone, goes above and beyond in terms of service!

Alterations+ Responsiveness+ Quality+ Professionalism
marquis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Couldn’t have asked for a better experience Excellent customer service They where able to alter a full suit in a couple hours And did a great job on top of that Also was running late to pick up the suit they where very accommodating on options to pick up after hours So grateful for all the help

Alterations+ Responsiveness+ Quality+ Professionalism
George138 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Thy are very professional and very warm people with their customers, beside the fact they do the best dry cleaning in the zone.

AlterationsArea rug cleaningService not listed+ Responsiveness+ Quality+ Professionalism
P5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Excellent customer service. Went there once after I googled dry cleaners and I’ve been using them ever since. Great with alterations. Highly recommend

Alterations+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

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