iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%60+4.2Craft & service penalty86−1.4Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#68 of 103 interior designersiPosition by Experts Score among all companies we track in this category. · better than 34%
4.9★★★★★247 Google reviews · 24 photos
96%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Sunnyroad Interiors Design Center 4.9 out of 5 stars based on 247 reviews, with the owner responding to 95% of them. Customers frequently praise the store for high-quality custom upholstery, fabric selection, and attentive customer service, often noting that projects were completed ahead of schedule. However, some low-star reviews criticize the pricing as excessive and describe difficulties with communication, including unanswered phone calls and billing discrepancies during the restoration process.
Google rating: 4.9 out of 5 from 247 reviews (96% five-star).
Reviews on this page: 247 Google reviews (219 with written comments, 31 with photos).
Owner responses: the business replied to 95% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
This companyInterior Designers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sunnyroad Interiors Design Center: 95/100 on this factor. Category median: 95.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sunnyroad Interiors Design Center: 92/100 on this factor. Category median: 96.A
92
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sunnyroad Interiors Design Center: 86/100 on this factor. Category median: 96.A
86
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sunnyroad Interiors Design Center: 100/100 on this factor. Category median: 95.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sunnyroad Interiors Design Center: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sunnyroad Interiors Design Center: 60/100 on this factor. Category median: 44.B
60
Bar = this company · dark tick = category median.
Star ratings
247 Google reviews we collected
4.9of 5
5 stars23796%
4 stars21%
3 stars10%
2 stars21%
1 star52%
Praise vs complaints
Phrases our text analysis found in 219 written reviews
96%praise
Praise22896%
Complaints104%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude8435%
Would recommend5121%
Quality & results4820%
Price & value2310%
Speed & response198%
Communication83%
Honesty & trust52%
What customers talk about
We read 219 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Incredible customer service and great one of a kind finds.”
“I wish I could give Sunny Road Upholstery more than five stars!”
“I would not recommend them to anyone.”
“What impressed us most was the attention to detail, the quality of craftsmanship, and the care taken to preserve the original character of our furnitu…”
“Horrible.”
“Yay was wonderful helping us, and Sunny Road gave us a great deal and lots tips for our DIY project!”
“First off, they are overpriced and he says he is giving me a big discount.”
“Their service was timely, the craftsmanship exquisite, and the delivery service courteous and knowledgeable.”
“You listened to my dream and made my “ Alice in Wonderland” Come true!”
“Genuine man,Rafaul, with a heart for helping others.”
People customers mention
Rafael33 reviews
Laura9 reviews
Raphael6 reviews
Sunnyroads4 reviews
Gabby3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Sunnyroad Interiors Design Center for 4 kinds of job. Pick one to see what they paid and said.
AAlyssa1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Awesome Artworks. Incredible customer service and great one of a kind finds. U love SR!!!
RRunamukkerLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Amazing company with amazing people. Very patient and I'll never go anywhere else. They are the Mercedes-Benz of interior design selections.
EEmilia2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We recently had some antiques chairs recovered and they did an incredible job! We worked with Gabby, and her attention to detail was exceptional. They offer custom built furniture and have curated a collection of antiques from all over. Definitely worth a visit!
RRichardLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
My daughter sent me to this wonderful store to look at a lamp she fell in love with. The entire store is spectacular and the staff Gabby, Aime, One, Francisco and especially Rafael. I will be back for much more because this store has wonderful people to work with and great items to make our home beautiful. Highly highly recommend.
WWayne4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Wonderful Store and Customer service was greater when i walked in, and offered a water. Great management as-well was able to talk to the manager very friendly and welcoming environment!
AamandaLocal Guide · 21 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Did a wonderful job of redoing some chairs our cat completely damaged! Polite service, quick service & wonderful outcome! Will return for more furniture upgrades!
From Old Furniture to a Dream Come True — Thank You, Sunny Road interier!
I wish I could give Sunny Road Upholstery more than five stars!
We had a dream of bringing new life to our old, cherished furniture, and Sunny Road Upholstery turned that dream into a beautiful reality.
From selecting the perfect fabric to the very last finishing detail, the entire transformation was remarkable. Our traditional carved wooden chairs and ottoman have been given a stunning new personality, with rich green velvet and beautiful elephant-patterned upholstery that perfectly complements their timeless elegance.
What impressed us most was the attention to detail, the quality of craftsmanship, and the care taken to preserve the original character of our furniture while giving it a fresh, luxurious look.
They didn’t just reupholster our furniture — they brought our vision to life!
The finished pieces are beyond what we imagined. Every time I look at them, they bring a smile to my face.
Thank you, Sunny Road Upholstery, for turning something old and treasured into something extraordinary.
Response from the owner · a day ago
Thank you so much for your beautiful and heartfelt review!
Your words mean more to us than you can imagine. At SUNNYROAD Interiors, we believe that cherished furniture carries memories, history, and sentimental value that deserve to be preserved.
We are especially grateful for your recognition of our team’s dedication, attention to detail, and passion for what we do.
Thank you for trusting us with something so special. Customers like you remind us why we love what we do every single day!
We would absolutely love to welcome you back to SUNNYROAD Interiors whenever you’re ready for your next project or simply want to stop by and say hello. Our doors are always open, and it would be a joy to help bring another one of your dreams to life!
With warmest wishes and sincere gratitude,
The entire SUNNYROAD’s team
A
Alyssa Lewis1 reviewiTotal number of Google reviews Alyssa has written across all businesses on Google Maps, not just this one.
Awesome Artworks. Incredible customer service and great one of a kind finds. U love SR!!!
Response from the owner · a month ago
Alyssa
Thank you so much! We’re delighted you enjoyed the artwork, found something one of a kind, and felt well taken care of by our team. We love having you at SUNNYROAD! ❤️ and come back soon !!
R
RunamukkerLocal Guide · 16 reviewsiTotal number of Google reviews Runamukker has written across all businesses on Google Maps, not just this one.
Amazing company with amazing people. Very patient and I'll never go anywhere else. They are the Mercedes-Benz of interior design selections.
Response from the owner · a month ago
Wow the Mercedes-Benz of interior design selections! We may have to frame this review! Thank you so much for your kind words and for trusting our team. We truly appreciate you and look forward to helping you again!
E
Emilia James2 reviewsiTotal number of Google reviews Emilia has written across all businesses on Google Maps, not just this one.
We recently had some antiques chairs recovered and they did an incredible job! We worked with Gabby, and her attention to detail was exceptional. They offer custom built furniture and have curated a collection of antiques from all over. Definitely worth a visit!
Response from the owner · a month ago
Thank you so much, Emily! We’re delighted that you love how your antique chairs turned out. Gabby will be thrilled to hear your kind words about her attention to detail. It was a pleasure working with you, and we truly appreciate your recommendation. We look forward to welcoming you back to SUNNYROAD!
R
Richard JacksonLocal Guide · 14 reviewsiTotal number of Google reviews Richard has written across all businesses on Google Maps, not just this one.
My daughter sent me to this wonderful store to look at a lamp she fell in love with. The entire store is spectacular and the staff Gabby, Aime, One, Francisco and especially Rafael. I will be back for much more because this store has wonderful people to work with and great items to make our home beautiful. Highly highly recommend.
Response from the owner · 2 months ago
Richard, thank you so much for this wonderful review! It was truly a pleasure meeting you and helping you find the lamp your daughter fell in love with. Gabby, Aime, Juan, Francisco, and I sincerely appreciate your kind words. We’re delighted that you enjoyed the store and felt welcomed by our team. We look forward to seeing you again and helping you find more beautiful pieces for your home!
Rafael and the entire team
W
Wayne Williams4 reviewsiTotal number of Google reviews Wayne has written across all businesses on Google Maps, not just this one.
Wonderful Store and Customer service was greater when i walked in, and offered a water. Great management as-well was able to talk to the manager very friendly and welcoming environment!
Response from the owner · 2 months ago
Thank you so much Wayne for your wonderful review! It was truly a pleasure meeting you. We’re so happy you felt welcomed and received the excellent service you deserve. We appreciate your kind words and look forward to seeing you again soon at Sunnyroad!
A
amanda delaneyLocal Guide · 21 reviewsiTotal number of Google reviews amanda has written across all businesses on Google Maps, not just this one.
Did a wonderful job of redoing some chairs our cat completely damaged! Polite service, quick service & wonderful outcome! Will return for more furniture upgrades!
Response from the owner · 2 months ago
Amanda, thank you so much for trusting SUNNYROAD! We truly appreciate your kind words and look forward to working with you again on your next project.
H
Holly Gilbert7 reviewsiTotal number of Google reviews Holly has written across all businesses on Google Maps, not just this one.
The slipcovers for our dining room table are perfection! Absolutely expertly tailored — as always!! Adore Sunnyroad!
Response from the owner · 2 months ago
Holly
Thank you so much for your wonderful review! We’re thrilled you love your dining room slipcovers. Hearing that they’re “perfection” and expertly tailored truly means the world to our team. Thank you for trusting Sunnyroad with your home we can’t wait to help bring your next project to life!
T
Tricia Georgiou11 reviewsiTotal number of Google reviews Tricia has written across all businesses on Google Maps, not just this one.
So incredibly creative, so helpful… and wonderful selection. Will go back again and again!
Response from the owner · 2 months ago
Tricia
Thank you so much for your kind words! It was truly a pleasure working with you. We’re so glad you enjoyed our creativity, selection, and service. Your support means everything to us, and we look forward to welcoming you back again and again for many more beautiful projects!
B
Brad Freeman6 reviewsiTotal number of Google reviews Brad has written across all businesses on Google Maps, not just this one.
Thank you for your review! We’re so happy to hear Kendall was helpful and made your experience a great one. We’ll be sure to share your kind words with her. We truly appreciate your support and look forward to seeing you again soon at Sunnyroad!
