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Sunset Performance Automotive

Auto repair shop · Calabash, NC · reviewed since 2026

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%96+25Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#61 of 899 auto repair shopsPosition by Experts Score among all companies we track in this category. · better than 93%
5.0 ★★★★★ 36 Google reviews · 23 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Sep 2026latest review

Sunset Performance Automotive at a glance

Sunset Performance Automotive holds a perfect 5.0 rating from 36 Google reviews, with customers consistently praising the shop for honest diagnostics, fair pricing, and efficient turnaround times. Reviewers highlight services such as brake repairs, tire work, and engine troubleshooting, noting that the staff communicates clearly and avoids unnecessary upselling. The business received no negative feedback in the provided excerpts, and the owner did not reply to any reviews.

  • Google rating: 5.0 out of 5 from 36 reviews (100% five-star).
  • Reviews on this page: 36 Google reviews (35 with written comments, 2 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: September 17, 2026.
  • Service: Auto Repair Shop serving Calabash, North Carolina.

Data from Google, last updated November 6, 2026.

Score profile vs other auto repair shops

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction98Reliability96Craft & service–Value100Momentum100Replies to reviews–Satisfaction: 98 (median 88)Reliability: 96 (median 85)Value: 100 (median 100)Momentum: 100 (median 100)
This companyAuto Repair Shops median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sunset Performance Automotive: 98/100 on this factor. Category median: 88.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sunset Performance Automotive: 96/100 on this factor. Category median: 85.A
96
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sunset Performance Automotive: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sunset Performance Automotive: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 59.–
–

Bar = this company · dark tick = category median.

Star ratings

36 Google reviews we collected

  • 5 stars36100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 35 written reviews

  • Praise8194%
  • Complaints56%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1689%
  • Reasonable211%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Price & value1821%
  • Honesty & trust1720%
  • Would recommend1619%
  • Staff & attitude1315%
  • Quality & results910%
  • Speed & response910%
  • Communication45%

What customers talk about

We read 35 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “They found good replacement tires and set me up for a next day appointment, got me in ahead of that time and out quickly at a reasonable price.”
    “You won’t be overcharged or told you need to fix things you do not!”
  • “Transparent and honest, ended up not even charging me for quick diagnostics.”
  • “We HIGHLY recommend this shop for any automotive service needs you might have.”
    “Can't recommend enough.”
  • “Chris was so polite, honest, and so easy to work with - not something you find easily nowadays.”
  • “The quality of work is top-notch, prices are fair, and they keep you updated every step of the way.”
  • “…extremely busy day to take a look at my car with me and help me do a quick diagnostic on it to help me get going in the right direction.…”
  • “He’s knowledgeable, honest, and takes the time to explain things so you feel confident about what’s being done.”

People customers mention

  • Chris 8 reviews
  • Beach 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Sunset Performance Automotive for 6 kinds of job. Pick one to see what they paid and said.

Recent reviews

Charlie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I was on vacation and my car was giving me some trouble. Chris took time out of his extremely busy day to take a look at my car with me and help me do a quick diagnostic on it to help me get going in the right direction. He didn’t have time to get it in the shop but he was willing to look at it and help as much as he could!

Mark1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Damaged a tire driving on 17 and woke up next morning with 11psi. Got it to Sunset Automotive and he found the puncture, showed me it was nearly over the sidewall and plugged it so I could get around town while I waited for a new tire. They found good replacement tires and set me up for a next day appointment, got…

Reasonable priceAuto tire replacement
Belinda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Chris and his staff are top notch! I appreciate his help and my car is running great!

Allison6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Called Chris (owner) at 11am on a Friday when our van’s check-engine light came on. He told us to come on down, and had the problem identified and plan of action in place by noon. He worked through the afternoon and had us out and 100% taken care of same-day. He even came in $100 cheaper than he’d quoted. Super…

Great priceAuto engine diagnosticEngine repair
Cade8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Transparent and honest, ended up not even charging me for quick diagnostics. Can't recommend enough. Thanks so much!

Great price
Tom1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Was on vacation with the family and an issue with my truck arose. Called and was told to bring it in. Truck was hooked up to a diagnostic machine in less than 5 minutes after arriving. Couldn’t ask for better service and an honest appraisal of the problem.

Great priceService not listed

Photos

Customer reviews

5.0 ★★★★★ 36 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Charlie Crawford1 reviewTotal number of Google reviews Charlie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I was on vacation and my car was giving me some trouble. Chris took time out of his extremely busy day to take a look at my car with me and help me do a quick diagnostic on it to help me get going in the right direction. He didn’t have time to get it in the shop but he was willing to look at it and help as much as he could!

Mark Apple1 reviewTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Damaged a tire driving on 17 and woke up next morning with 11psi. Got it to Sunset Automotive and he found the puncture, showed me it was nearly over the sidewall and plugged it so I could get around town while I waited for a new tire. They found good replacement tires and set me up for a next day appointment, got me in ahead of that time and out quickly at a reasonable price.

  • Price assessment: Reasonable price
  • Services: Auto tire replacement
Josie Vergara4 reviewsTotal number of Google reviews Josie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Chris is amazing! Very fast and doesn't overcharge. Love him!

  • Price assessment: Great price
Belinda smith8 reviewsTotal number of Google reviews Belinda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Chris and his staff are top notch! I appreciate his help and my car is running great!

Dan TLocal Guide · 39 reviewsTotal number of Google reviews Dan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Best mechanic in town. Honest, knowledgeable, and does quality work.

  • Services: Steering & suspension repair, Steering & suspension replacement
Allison Robinson6 reviewsTotal number of Google reviews Allison has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Called Chris (owner) at 11am on a Friday when our van’s check-engine light came on. He told us to come on down, and had the problem identified and plan of action in place by noon. He worked through the afternoon and had us out and 100% taken care of same-day. He even came in $100 cheaper than he’d quoted. Super nice, honest guy. We met Jared while we were there too, who helps our part time. And you could tell both of these guys work on cars because they LOVE it. They want to help out their community (and we travelers!) in the best way they can- by providing great customer service, fair prices, and a good sense of humor along the way. Can’t recommend these guys enough both for locals and visitors. Thank you, Chris!! Edited to add: Chris also inflated one of my tires that was below the recommended level and topped off our coolant. He goes ABOVE & BEYOND!!

  • Price assessment: Great price
  • Services: Auto engine diagnostic, Engine repair
Cade Sorgman8 reviewsTotal number of Google reviews Cade has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Transparent and honest, ended up not even charging me for quick diagnostics. Can't recommend enough. Thanks so much!

  • Price assessment: Great price
Krista HerringLocal Guide · 3 reviewsTotal number of Google reviews Krista has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My experience was great, definitely recommend !!!

Tom Waranavage1 reviewTotal number of Google reviews Tom has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Was on vacation with the family and an issue with my truck arose. Called and was told to bring it in. Truck was hooked up to a diagnostic machine in less than 5 minutes after arriving. Couldn’t ask for better service and an honest appraisal of the problem.

  • Price assessment: Great price
  • Services: Service not listed
Mike MasalLocal Guide · 21 reviewsTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Chris is the best in this area. He is honest - won't try to sell you something you don't need - and is very fairly priced. We have an older RAV4 that my daughter uses for college. It was having some issues but he brought it back to life. Looks like she will make it through her senior year with it.

Sunset Performance Automotive on Google Maps →

Business details

  • Address: 582 Seaside Rd SW Unit 6, Sunset Beach, NC 28468
  • Phone: (910) 216-3090
  • Service area: Calabash, NC