Analyzing 8,161,5218.2M ReviewsFor 23,08023.1K Experts

Sunshine Clean Indy logo

Sunshine Clean Indy

House cleaning service · Indianapolis, IN · reviewed since 2019

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%90+6.4Craft & service penalty91−0.9Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#25 of 60 post construction cleaningPosition by Experts Score among all companies we track in this category. · better than 59%
4.9 ★★★★★ 219 Google reviews · 24 photos
98%five-star reviews
4.96★last 12 monthsAverage stars on reviews from the last 12 months only.
1%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
91%reviews answered by the owner
$183typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
📞 Call (317) 771-7874Request a call backWebsite ↗

Sunshine Clean Indy at a glance

Google reviewers rate Sunshine Clean Indy 4.9 out of 5 based on 219 reviews, with the owner responding to 91% of them. Customers frequently praise the team for punctuality, thorough cleaning, and helpful communication regarding services like deep cleans and organization. However, two low-star reviews criticize poor customer service handling, citing rude responses to complaints and scheduling errors regarding service area limitations.

  • Google rating: 4.9 out of 5 from 219 reviews (98% five-star).
  • Reviews on this page: 219 Google reviews (181 with written comments, 2 with photos).
  • Owner responses: the business replied to 91% of reviews.
  • Most recent review: October 29, 2026.
  • Service: Post Construction Cleaning serving Indianapolis, Indiana.

Data from Google, last updated November 2, 2026.

Score profile vs other post construction cleaning

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction95Reliability92Craft & service91Value100Momentum100Replies to reviews90Satisfaction: 95 (median 93)Reliability: 92 (median 92)Craft & service: 91 (median 99)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 90 (median 90)
Sunshine Clean IndyPost Construction Cleaning median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sunshine Clean Indy: 95/100 on this factor. Category median: 93.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sunshine Clean Indy: 92/100 on this factor. Category median: 92.A
92
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sunshine Clean Indy: 91/100 on this factor. Category median: 99.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sunshine Clean Indy: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sunshine Clean Indy: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sunshine Clean Indy: 90/100 on this factor. Category median: 90.A
90

Bar = this company · dark tick = category median.

Star ratings

219 Google reviews we collected

  • 5 stars21598%
  • 4 stars10%
  • 3 stars00%
  • 2 stars00%
  • 1 star31%

Praise vs complaints

Phrases our text analysis found in 181 written reviews

  • Praise23998%
  • Complaints52%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price4555%
  • Reasonable3644%
  • Overpriced11%
  • Not sure00%
$183-22% vs typical post construction cleaning

Middle half of what 41 customers paid ($132–$266) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude7732%
  • Quality & results7029%
  • Would recommend3514%
  • Honesty & trust2410%
  • Speed & response239%
  • Communication125%
  • Price & value31%

What customers talk about

We read 181 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “All of their people are super polite and great to work with.”
  • “This place is great, cleans very nicely and great service and good workers.”
    “VERY POOR SERVICE WOULD NOT RECOMMEND FOR Elderly CUSTOMER WHO ARE NOT ABLE TO Thoroughly CHECK BEHIND THE WORK very MISLEADING .”
  • “We couldn’t be happier with their work—highly recommend!”
  • “The team works hard, is consistently reliable, and brings such a positive attitude every time.”
  • “The staff is professional, timely, and efficient.”
  • “Cindy was so helpful in explaining the process to me!”
  • “I was initially wary of the deep clean price, but it was well worth it.”

People customers mention

  • Cindy 6 reviews
  • Cleaning 4 reviews
  • Lori 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Sunshine Clean Indy for 5 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Diane7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I’ve had them clean several times now and they do a fabulous job each and every time !

Paid $200–250Reasonable priceStandard cleaningMoving-related cleaning
Rachel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We love Sunshine Clean Indy! They regularly clean my boss’s home and our office multiple times a week, and everything is always spotless. The team works hard, is consistently reliable, and brings such a positive attitude every time. We couldn’t be happier with their work—highly recommend!

Paid $500+Reasonable priceOffice & workplace cleaningStandard cleaningGeneral housekeeping
Corey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Sunshine Clean Indy is an amazing cleaning company. The staff is professional, timely, and efficient. The services they offer will have your home or business looking great.

Paid $100–150Great priceStandard cleaning
Tasia9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I have been using Sunshine Cleaning for over a decade. They trained their staff so well, with a supervisor coming in occasionally to spot check and also speak with me and make sure that everything that I would like to have accomplished is working well. They also come in with a lot of respect and caring hearts!

Paid $200–250Reasonable priceGeneral housekeeping
Elise1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I use Sunshine Clean Indy for my own home, plus my mom's and my in-laws. The house looks so good afterwards that I don't want to touch anything and mess it up! This may sound silly, but my favorite thing is the kitchen faucet. The spots and build-up are gone after the cleaning, and it's so shiny! I appreciate their…

Paid $100–150Reasonable priceStandard cleaningDeep clean
Valerie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I was impressed with how quickly the cleaning and organizing I requested was completed - fans and ceiling light fixtures cleaned and my storage room organized with guidance on getting rid of so much I no longer use and items I’ve never used. Excited for a thorough housecleaning and for a master bedroom closet cleaning !

Paid $100–150Great priceGeneral housekeeping

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning55$158–$247
Deep clean29$253–$447
General housekeeping21$132–$210
Office & workplace cleaning16$119–$259
Moving-related cleaning9$225–$392

Compare with

Photos

Customer reviews

4.9 ★★★★★ 219 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Luke ReynoldsLocal Guide · 23 reviewsTotal number of Google reviews Luke has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I highly recommend Ashley and her team. They take great pride in going above and beyond cleaning and organization. I true company built on strong values with the relationship in mind at its core.

Adell Means3 reviewsTotal number of Google reviews Adell has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing people!

  • Services: Office & workplace cleaning
Patti Wolter4 reviewsTotal number of Google reviews Patti has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They did an amazing job! I would use them again.

  • Price assessment: Reasonable price
  • Price: $350–400
  • Services: Deep clean
Response from the owner · 2 weeks ago

Thanks so much for the awesome review! We would love to help you with any future cleaning needs.

N Jacobson1 reviewTotal number of Google reviews N has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They left my house sparkling! All of their people are super polite and great to work with. I am very pleased.

Response from the owner · 2 weeks ago

Thanks so much for your kind words! We're so glad you’re happy with the sparkling results and service!

lydia1 reviewTotal number of Google reviews lydia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

what a amazing job they did

Response from the owner · 2 weeks ago

Thank you so much for the awesome review!

Silas Myers1 reviewTotal number of Google reviews Silas has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

well done

  • Services: Standard cleaning
Response from the owner · 2 weeks ago

Thanks so much for the awesome rating!

Benson Horn1 reviewTotal number of Google reviews Benson has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fantastic work

Response from the owner · 2 weeks ago

Thank you so much for the awesome rating! Our team is thrilled you loved the work.

Diane Anglen7 reviewsTotal number of Google reviews Diane has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’ve had them clean several times now and they do a fabulous job each and every time !

  • Price assessment: Reasonable price
  • Price: $200–250
  • Services: Standard cleaning, Moving-related cleaning
Response from the owner · 2 weeks ago

THANKS Diane!!! appreciate the kind words that reward our hardwork.

D.V.N1 reviewTotal number of Google reviews D.V.N has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great people and great service

  • Price assessment: Great price
Response from the owner · 2 weeks ago

THANKS, we only hire caring employees that know how to workhard.

Yandel Zelaya1 reviewTotal number of Google reviews Yandel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

amazing job

Response from the owner · 2 weeks ago

THANKS for appreciating the hardwork of cleaning.

Sunshine Clean Indy on Google Maps →

Business details