Moving and storage service · Carlsbad, CA · reviewed since 2022
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%74+5.2Craft & service penalty94−0.6Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#29 of 78 furniture deliveryiPosition by Experts Score among all companies we track in this category. · better than 64%
4.9★★★★★369 Google reviews · 22 photos
98%five-star reviews
4.99★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.5%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
98%reviews answered by the owner
$705typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Sunshine Moving Services 4.9 out of 5 based on 369 reviews. Customers frequently praise the company for punctuality, efficient handling of items, detailed communication, and transparent pricing without hidden fees. Services often include packing, furniture reassembly, and storage. However, a small number of low-star reviews criticize instances of significant delays, perceived dishonesty regarding job interruptions, and high costs for small moves.
Google rating: 4.9 out of 5 from 369 reviews (98% five-star).
Reviews on this page: 369 Google reviews (349 with written comments, 25 with photos).
Owner responses: the business replied to 98% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Sunshine Moving ServicesFurniture Delivery median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sunshine Moving Services: 94/100 on this factor. Category median: 92.A
94
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sunshine Moving Services: 93/100 on this factor. Category median: 88.A
93
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sunshine Moving Services: 94/100 on this factor. Category median: 96.A
94
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sunshine Moving Services: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sunshine Moving Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sunshine Moving Services: 74/100 on this factor. Category median: 82.B
74
Bar = this company · dark tick = category median.
Star ratings
369 Google reviews we collected
4.9of 5
5 stars36098%
4 stars21%
3 stars00%
2 stars10%
1 star62%
Praise vs complaints
Phrases our text analysis found in 349 written reviews
98%praise
Praise84798%
Complaints212%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price3141%
Reasonable4459%
Overpriced00%
Not sure00%
$705-13% vs typical furniture delivery
Middle half of what 60 customers paid ($502–$1.1k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response21725%
Staff & attitude20323%
Would recommend15218%
Quality & results12915%
Price & value769%
Communication536%
Honesty & trust384%
What customers talk about
We read 349 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The crew was efficient, professional, and handled everything with care, from packing and loading to reassembling furniture in our new home.”
“They were extremely slow.”
“Great service on the booking and scheduling from a very kind and knowledgeable individual.”
“I would highly recommend them to anyone planning a move in the San Diego area.”
“BTW, this was my second time using them, the first time I gave them 5 stars.”
“We had an excellent experience with our move in Carlsbad.”
“Made sure every piece of furniture was wrapped neatly and wouldn’t be damaged.”
“In contrast, Sunshine Moving Services provided a reasonable quote and the actual price was $300 less than what was quoted.”
“compared quotes between 3 different moving companies, sunshine movers was the lowest price by far.”
“I was really impressed by their punctuality, professionalism and they are very easy to communicate!”
“…they respond and communicate almost “right away” each time, and seem honest and trustworthy.…”
“…movers did not include this fee in their invoice, which is minimally shady, and at most a violation of the transparency part of CPUC law which require…”
People customers mention
Diego23 reviews
Movers21 reviews
Madi19 reviews
Erkosh18 reviews
Ivan10 reviews
Mike10 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Sunshine Moving Services for 7 kinds of job. Pick one to see what they paid and said.
FFong5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
I hired 3 movers (Team Diego, Chris and Travis) from Sunshine moving services to help me pack my PODS. They did an amazing job helping me packed my 2 bedroom apartment into a 16ft PODS. I was really impressed by their punctuality, professionalism and they are very easy to communicate!! Highly recommend them to anyone who needs good movers.
AAlexis2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Baha & Eric are amazing. Their service is prompt and organized! Thank you for your work!
Paid $1–500Reasonable priceLocal moving
BBrittany5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
This is my second time using Sunshine and they are just the best! Extremely skilled and smart guys who do a terrific job. We lived up 2 flights of stairs and the guys handled those easily. Dan, Dustin and Baha were so nice and saved us probably a week worth of moving time in just 7 hours. Would recommend to anyone in the San Diego area. Thank you so much!
KKarissa4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Rocky, Erkosh and Dastin were absolutely amazing! They were quick and careful and made the moving day very easy! Highly recommend and will definitely use again next time I move!!
Paid $500–1,000Great price
KKeanan2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Rocky and his acquaintance were the best help for me. Couldn’t have asked for more. Second time using their services, and will go to them if I need to move again.
RRyan8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Rocky, Dastin, Erkosh were great! They were fast, careful, and friendly. I can’t recommend Sunshine Moving enough.
They asked us where all of our items should go in the new place and were very careful with all of the handling.
They wrapped all of the delicate items and made sure everything was fully secure before transporting.
We had an excellent experience with our move in Carlsbad. The crew was efficient, professional, and handled everything with care, from packing and loading to reassembling furniture in our new home. I would highly recommend them to anyone planning a move in the San Diego area.
Response from the owner · 5 days ago
Hi Phil,
Thank you so much for taking the time to leave us a 5-star review! We’re thrilled to hear that you had an excellent moving experience with our team in Carlsbad.
Providing efficient, careful packing, loading, and furniture reassembly is always our top priority. We truly appreciate your recommendation to anyone looking for reliable movers in the San Diego area.
Enjoy your new home!
Best regards,
Sunshine team
J
John Antolik7 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Seriously impressed by this organization from start to finish. Great service on the booking and scheduling from a very kind and knowledgeable individual.
Then, the service itself was excellent - fast, efficient, no damage whatsoever unlike the last movers I used, and very friendly service. Ivan and Diego did an absolutely great job.
Having used other moving services in SD that I would not recommend, I would absolutely recommend this company.
Thank you!!
Price assessment: Great price
Services: Local moving
Response from the owner · 5 days ago
Thanks so much, John! Hearing that our local moving service in San Diego was smooth from booking to the final box, with no damage, is exactly what we aim for, and we’ll pass your kind words on to Ivan and Diego. We’d be happy to help with your next move anytime.
F
Fong Cheng Pan5 reviewsiTotal number of Google reviews Fong has written across all businesses on Google Maps, not just this one.
I hired 3 movers (Team Diego, Chris and Travis) from Sunshine moving services to help me pack my PODS. They did an amazing job helping me packed my 2 bedroom apartment into a 16ft PODS. I was really impressed by their punctuality, professionalism and they are very easy to communicate!! Highly recommend them to anyone who needs good movers.
Thank you for the wonderful review, Fong Cheng! Diego, Chris and Travis will be happy to hear their punctuality and professionalism made a difference on your PODS packing job. We’d love to help you again anytime.
T
Tim and Rachel Ekiss-Wall1 reviewiTotal number of Google reviews Tim has written across all businesses on Google Maps, not just this one.
Rocky, Erkosh, and Dastin were great! Fast, careful, and detail focused! This was our second time using Sunshine and we are just as satisfied as we were three years ago. Great crew of hard workers!
Price assessment: Reasonable price
Services: Local moving
Response from the owner · 2 weeks ago
Thank you, Tim and Rachel! We’re so glad Rocky, Erkosh, and Dastin took great care of your local move, and it means a lot that you chose Sunshine again after three years.
M
M.J. Rosenberg8 reviewsiTotal number of Google reviews M.J. has written across all businesses on Google Maps, not just this one.
Outstanding across the board. Great communication leading up to the move and on the day of move. Very patient and helpful. Definitely white glove service. I recommend them highly.
Response from the owner · 4 weeks ago
Thank you so much, M.J.! We're glad our communication before and on moving day made things easier, and that our crew's patience and white glove care came through. We truly appreciate the recommendation.
S
Stephen Freelight2 reviewsiTotal number of Google reviews Stephen has written across all businesses on Google Maps, not just this one.
Baha & Eric are amazing. Their service is prompt and organized! Thank you for your work!
Price assessment: Reasonable price
Price: $1–500
Services: Local moving
Response from the owner · a month ago
Thanks for your business and kind words! It was a great pleasure to find solution for your apartment relocation. Have a safe trip and good luck at your new place!
B
Brittany Martin5 reviewsiTotal number of Google reviews Brittany has written across all businesses on Google Maps, not just this one.
This is my second time using Sunshine and they are just the best! Extremely skilled and smart guys who do a terrific job. We lived up 2 flights of stairs and the guys handled those easily. Dan, Dustin and Baha were so nice and saved us probably a week worth of moving time in just 7 hours. Would recommend to anyone in the San Diego area. Thank you so much!
Price assessment: Reasonable price
Price: $1,000–1,500
Services: Local moving, Oversized-item moving, Furniture disassembly, Furniture assembly
Response from the owner · 5 days ago
Hi Brittany,
Thank you so much for booking with us again and sharing your experience! Having repeat clients trust Sunshine Moving Services for their local San Diego relocations is the highest compliment we can receive.
We’re thrilled that Dan, Dustin, and Baha took great care of you, powered through those two flights of stairs, and made the whole process effortless. We'll be sure to pass along your praise to the team!
Enjoy settling into your new place, and let us know whenever you need help in the future!
Warmly,
The Sunshine Moving Services Team
K
Karissa Macias4 reviewsiTotal number of Google reviews Karissa has written across all businesses on Google Maps, not just this one.
Rocky, Erkosh and Dastin were absolutely amazing! They were quick and careful and made the moving day very easy! Highly recommend and will definitely use again next time I move!!
