Super Nail

Nail salon · Tucson, AZ · reviewed since 2013

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%36+2.5Craft & service penalty97−0.3Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#22 of 67 nail salonsPosition by Experts Score among all companies we track in this category. · better than 68%
4.8 ★★★★★ 688 Google reviews · 24 photos
93%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
1.5%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
85%reviews answered by the owner
$63typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Super Nail at a glance

Customers frequently cite friendly staff, clean facilities, and fair pricing as key reasons for their positive experiences with manicures and pedicures. Many reviewers note that the salon accommodates reference pictures and provides quick service, though some mention limited staffing levels. Recurring criticisms involve perceived rudeness, lack of communication regarding service details, and concerns about nail durability or prioritization of walk-in customers over scheduled appointments.

  • Google rating: 4.8 out of 5 from 688 reviews (93% five-star).
  • Reviews on this page: 687 Google reviews (589 with written comments, 293 with photos).
  • Owner responses: the business replied to 85% of reviews.
  • Most recent review: October 17, 2026.
  • Service: Nail Salon serving Tucson, Arizona.

Data from Google, last updated October 26, 2026.

Score profile vs other nail salons

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction92Reliability86Craft & service97Value100Momentum100Replies to reviews36Satisfaction: 92 (median 84)Reliability: 86 (median 78)Craft & service: 97 (median 98)Value: 100 (median 90)Momentum: 100 (median 100)Replies to reviews: 36 (median 66)
Super NailNail Salons median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Super Nail: 92/100 on this factor. Category median: 84.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Super Nail: 86/100 on this factor. Category median: 78.A
86
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Super Nail: 97/100 on this factor. Category median: 98.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Super Nail: 100/100 on this factor. Category median: 90.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Super Nail: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Super Nail: 36/100 on this factor. Category median: 66.D
36

Bar = this company · dark tick = category median.

Star ratings

687 Google reviews we collected

  • 5 stars64093%
  • 4 stars203%
  • 3 stars61%
  • 2 stars61%
  • 1 star152%

Praise vs complaints

Phrases our text analysis found in 589 written reviews

  • Praise64998%
  • Complaints152%

Price

What customers reported paying

$63-10% vs typical nail salons

Middle half of what 114 customers paid ($50–$79) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude22133%
  • Quality & results20731%
  • Would recommend9114%
  • Price & value6910%
  • Speed & response589%
  • Communication91%
  • Honesty & trust91%

What customers talk about

We read 589 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Very clean, staff is friendly, always able to execute my inspo pics :)”
    “…sits on the left looked me up and down and said “not right now” - so unprofessional and gross…”
  • “I have the most wonderful experience getting my nails and feet done here.”
    “I don't recommend this nail place did a poor job the color on my toes don't match the color on my nails”
  • “best service i’ve ever gotten and i love my nails and it was so calm and relaxing 10/10 im definitely coming again”
    “Don't recommend this place.”
  • “Really friendly and accomodating, very fair pricing, and amazing result!”
  • “They did my nails super fast, kept the conversation fun and comfortable; no awkward silence lol, and helped me choose the best design for nails and wh…”
  • “The owner took the time and listened to my concerns and restrictions.”
  • “This is the only salon I'll be coming to now, trust me I've tried them all, this is it girl!”

People customers mention

  • Jordan 44 reviews
  • Vivian 14 reviews
  • Nails 9 reviews
  • French 6 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Super Nail for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

DeLocal Guide · 121 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

First time in & I only got a pedicure but the service was on point & the price was even better. I'll definitely be back.

Paid $40–60Pedicure
Issabella1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

best service i’ve ever gotten and i love my nails and it was so calm and relaxing 10/10 im definitely coming again

Paid $40–60Acrylic nails
Christine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

My first visit here was as a walk-in but now it's my go place for my mani/pedi! Very clean, staff is friendly, always able to execute my inspo pics :)

Customer photo from Christine's review
Paid $60–80Acrylic nailsPedicureDip powder
KimLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had an incredible pedicure experience here today and previously! Yin is so thorough, and attentive. I mostly do the spa package with the oranges and hot rocks, when I leave there my feet and calves are so soft and relaxed. The foot massage is always the best I’ve ever had, and the salon was exceptionally clean and…

Paid $60–80Pedicure
Celina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They are gentle, welcoming. Prices are reasonable. They do a great job. Inside is clean.

Paid $100–120Acrylic nails
AmberleeLocal Guide · 68 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Wonderful service, Vivian and Jordan serviced my mom and I. Very polite and professional work. Thank you Super Nail 😊

Paid $20–40Pedicure

Photos

Customer reviews

4.8 ★★★★★ 688 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Chemise Gover1 reviewTotal number of Google reviews Chemise has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have the most wonderful experience getting my nails and feet done here. Customer service is excellent.

Response from the owner · a week ago

Thank you very much for your feedback. We were glad to serve you

Jessica Vidmar1 reviewTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing job and friendly people, thank you

  • Price: $60–80
  • Services: Acrylic nails
  • Busyness: Not busy
  • Maintenance: Pristine
Response from the owner · a week ago

Thank you very much for your feedback. We were glad to serve you

Tenaysia1 reviewTotal number of Google reviews Tenaysia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Friendly staff and quick service too! 🕷️

  • Services: Nail art
Response from the owner · 2 weeks ago

Thank you very much for your feedback. We were glad to serve you

DeLocal Guide · 121 reviewsTotal number of Google reviews De has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

First time in & I only got a pedicure but the service was on point & the price was even better. I'll definitely be back.

  • Price: $40–60
  • Services: Pedicure
  • Busyness: Not busy
  • Maintenance: Well-kept
Response from the owner · 3 weeks ago

Thank you very much for your feedback. We were glad to serve you

Issabella Browm1 reviewTotal number of Google reviews Issabella has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

best service i’ve ever gotten and i love my nails and it was so calm and relaxing 10/10 im definitely coming again

  • Price: $40–60
  • Services: Acrylic nails
  • Service duration: 1–2 hr
  • Atmosphere: Relaxing
Response from the owner · 4 weeks ago

We can't thank you enough for your kind words and support towards SUPER NAILS! Your review made our day and encourage us to keep improving and delivering the best quality service to our customers. Again, thank you so much and we are grateful that you enjoyed our services. We can't wait to welcome you back into our store

Christine1 reviewTotal number of Google reviews Christine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My first visit here was as a walk-in but now it's my go place for my mani/pedi! Very clean, staff is friendly, always able to execute my inspo pics :)

  • Price: $60–80
  • Services: Acrylic nails, Pedicure, Dip powder, Manicure
  • Service duration: 1–2 hr
  • Atmosphere: Relaxing, Cozy
Response from the owner · 4 weeks ago

Thank you very much for your feedback. We were glad to serve you

Kim SLocal Guide · 10 reviewsTotal number of Google reviews Kim has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had an incredible pedicure experience here today and previously! Yin is so thorough, and attentive. I mostly do the spa package with the oranges and hot rocks, when I leave there my feet and calves are so soft and relaxed. The foot massage is always the best I’ve ever had, and the salon was exceptionally clean and peaceful. I can't forget the massage chair is awesome. My toes look amazing and I left feeling totally pampered. I will never go anywhere else. I highly recommend! Thank you Yin, V and Jordan

  • Price: $60–80
  • Services: Pedicure
  • Service duration: 1–2 hr
  • Atmosphere: Relaxing
Response from the owner · 4 weeks ago

Thank you very much for your feedback. We were glad to serve you

Kris Tina7 reviewsTotal number of Google reviews Kris has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great people. Great work. Fair prices. I won’t go anywhere else

  • Services: Acrylic nails, Pedicure
Response from the owner · a month ago

Thank you very much for your feedback. We were glad to serve you

Britani Valdez2 reviewsTotal number of Google reviews Britani has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great customer service and always does a fantastic job. Thank you ☺️

  • Services: Nail art, Acrylic nails
Response from the owner · a month ago

You are very nice. I appreciate your time leaving feedback for our store. See you soon

Celina Dosal2 reviewsTotal number of Google reviews Celina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They are gentle, welcoming. Prices are reasonable. They do a great job. Inside is clean.

  • Price: $100–120
  • Services: Acrylic nails
  • Service duration: 2–4 hr
  • Atmosphere: Relaxing, Traditional, Other
Response from the owner · a month ago

You are very nice. I appreciate your time leaving feedback for our store. See you soon

Super Nail on Google Maps →

Business details

  • Service area: Tucson, AZ