Experts Reviews · Company report
Supercuts logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%42+3Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Supercuts

O'Fallon, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #57Position by Experts Score among all companies we track in this category. of 101 hair salons · 4.8★ from 940 Google reviews

Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Supercuts is better than 86% of hair salons.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Supercuts is better than 80% of hair salons.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Supercuts is better than 100% of hair salons.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Supercuts is better than 100% of hair salons.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Supercuts is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Supercuts is better than 42% of hair salons.C
42

Reviews for your job

Customers hired Supercuts for 8 kinds of job.

Supercuts for hair coloring

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.42
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.64
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$101–$214
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 63/100.How Job match is calculatedBuilt only from reviews Google tagged “Hair coloring”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#47 / 52

All 42 Google reviews tagged “Hair coloring” · showing 40

Just3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 54 minutes ago★★★★★

Stylist Danielle was incredibly kind and helpful with making suggestions and making me feel like she cared about my results ❤️🙏

Paid $20–40HaircutHair coloring
CandiLocal Guide · 170 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I saw Rachelle. She was wonderful. For the first time I felt like somebody listened to me. My hair turned out the way I expected it and I loved it. I already have plans to see her again in 6 weeks and I will be going back!

Paid $160–180HaircutHairstylingHair highlighting
Lisa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

alyssa is the most amazing hairstylist in the world she always takes her time and puts all her effort into everything she does !! she does it all from cuts to highlights and lowlights to styling !! she has so much talent i will recommend her to anyone and everyone every chance i get !!

HaircutHairstylingHair highlighting
JamieLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Alyssa is wonderful at coloring ama absolutely love her focus on her job and her positively pleasant personality.

Paid $80–100HaircutHair coloring
JenniferLocal Guide · 140 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★

I didn't get my stylists name and she did a wonderful cut and style but after getting home, I noticed some major issues with my color and highlights. I'm devastated 💔 Edit: I appreciate the response, but a call and apology would have been better or maybe offer some of the money back that I wasted. There will not…

Customer photo from Jennifer's reviewCustomer photo from Jennifer's review
Paid $160–180Long haircutHair highlightingHair coloring
Stan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Had an awesome experience today with Britney .. She took the time to listen what I wanted and styled my hair just like I liked it.even added some color and trim my eyebrows awesome experience !!!!

Paid $40–60HaircutHairstylingHair coloring
Cchelsie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Kori ALWAYS nails my haircut!

Paid $100–120Buzz cutHair coloring
Dee5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

My stylist spend some time asking me what I wanted and what I expected my hair to look like. Then she told me what she thought and what she thought we should do to achieve my desired outcome. She took her time, cleaned off all the hair color off my skin, and worked diligently to make sure I was satisfied.

Paid $120–140HairstylingHair coloring
Jodi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always great coloring with Kori

Hair coloring
Angela7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

As usual, Bridget did not disappoint! I have the perfect color and cut! I have been a customer of Bridget's for over 5 years and plan to use her in the future!

Paid $140–160HaircutHairstylingBlowdry
MelissaLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I went in with some hopes, dreams, and a single picture of what I wanted, and boy did Alyssa deliver!!! I LOVE MY COLOR SO MUCH! Everyone was so incredibly nice, helpful (we see you too Anna!) and knowledgeable. They really can do anything here, from a simple trim to a complicated fire ombre (a mix of 3 separate…

Customer photo from Melissa's review
Paid $200+Long haircutBlowdryHair coloring
Carla1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I got highlights and a toner. My hair looks amazing!

Paid $100–120Hair coloring
Carrie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Short wait time

Paid $120–140HairstylingHair highlightingHair coloring
Krystle9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Awesome

Hair coloring
GeriLocal Guide · 102 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jamie always does an excellent job with my hair coloring, highlights, and styling!

Paid $160–180HairstylingHair coloringLong haircut
Susan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jaime fantastic as always !

Paid $80–100Hair coloring
LorieLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★

I love my hair

Paid $120–140Hair coloringBlowdry
AprilLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Alyssa is amazing! She is polite and has great conversation. She has impeccable color skills!

Paid $80–100Hair coloring
Lisa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Alyssa is a godsend and my new hero ! She spent 6 1/2 hours one day last week bleaching and coloring my daughters hair to get to the blue that my daughter has been dying for It came out amazing and the time she invested into the high and lowlights made it that much more beautiful. My daughter and I went back…

Hair coloringLong haircut
Nikki3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Alyssa is great! She does such a good job! She cut and colored my hair exactly how I wanted her to!

Paid $180–200HairstylingHair coloring
Sandy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Alysa is very good she listens to what you what and does it. She is very friendly and customer service minded.

Paid $100–120HairstylingHair coloringBlowouts
Haylee6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

OMG!! Karyn is absolutely AMAZING! She listened to everything I wanted and more!! She is such a sweetheart and very personable! I definitely recommend going to her if you get the chance!! I’m in love with my hair!

HairstylingHair coloring
Dawn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Cassandra was amazing, my hair looked better then i couldve imagined. So very very happy with my hair color and cut.

Paid $180–200Hair coloringLong haircutBody waxing
Tammi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★

The online booking was easy. The customer service was good. The stylist, Karyn was pleasant. I showed her pictures of the haircut I wanted. We discussed at length and she seemed confident. We also discussed color. I wanted highlights. She put the color on first, which I thought was odd because I was getting a…

Hair coloringLong haircut
Linda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Kori at Super Cuts in Shiloh is a very experienced hair stylist and personable. I always look forward to seeing her.

Paid $80–100HairstylingHair coloringLong haircut
Shelly8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I love the beautiful young lady Chelsea. She is so personable and sweet. She does a wonderful job. I love going to someone who really enjoys what they do and it shows through her work. I love my new hair cut and color. Thanks Chelsea!

Hair coloringHairstylingHaircut
Sydney2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This location has never disappointed me. Chelsea is one of the best hairdressers I have ever had the pleasure to work. She always did exactly what I asked and it always came out better than I could have ever imagined. If you ever need anything done between brows, cut, color, or style she’s your girl.

BlowdryHair coloringHaircut
Patti2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

DO NOT EVER GO TO THIS LOCATION!! They are rude and very disrespectful! The girl didn’t trim my hair right, messed up the touch up color, I had chemical burn and told her I was not happy with what she did. Her comment was “oh well, there’s nothing I can do about it “. This girl didn’t even try to correct…

Hair coloringHaircutWaxing
Tiffany2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Bridget is great!

Hair coloringHaircut+ Quality
ChristinaLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Absolutely love this location! The staff is amazing and knows what they are doing!!

Body waxingHair coloringHairstyling+ Punctuality+ Cleanliness+ Quality
Wanda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Rating only, no written review.

Paid $100–120Hair coloring
Jeanette3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Paid $120–140HaircutHair coloring
Shelley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $140–160Hair coloring
AlbertEdited a year ago★★★★★

Rating only, no written review.

Paid $60–80HairstylingHair coloring
Scott2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $60–80HaircutHair coloring
G5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rating only, no written review.

Paid $80–100HairstylingHair coloringHaircut
AngieLocal Guide · 61 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★

Rating only, no written review.

Hair coloringHair highlighting
Tanya2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $100–120HairstylingHair coloring
BrookeLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $140–160Hair coloringLong haircut
Debra8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rating only, no written review.

Paid $20–40HairstylingHair coloringBlowouts

Show more hair coloring reviews (2 more) →

Price

$30-50% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut298$27–$53
Long haircut141$25–$35
Hairstyling110$27–$66
Hair coloring42$101–$214
Kids' cuts30$17–$35
Buzz cut20—
Waxing18—
Beard trim17—

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