How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%42+3Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORESupercuts
O'Fallon, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #57Position by Experts Score among all companies we track in this category. of 101 hair salons · 4.8★ from 940 Google reviews
Report card
Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Supercuts for 8 kinds of job.
Supercuts for haircut
Clear ✕All 298 Google reviews tagged “Haircut” · showing 60
Stylist Danielle was incredibly kind and helpful with making suggestions and making me feel like she cared about my results ❤️🙏
I received a very nice haircut. I have been going to super cut for over 15 years and don’t plan on going anywhere else.
Alyssa did a great job on my grandson’s haircut. She asked along the way if we wanted any adjusts and listened to our requests. We will definitely be back!
Staff was very friendly and asked my son how they wanted their hair cut. I would recommend!
Alyssa did a super job. An expert!
Waited 20 minutes past my time I signed up for online. Had to leave. No one told me there was a wait.
Fast service no waiting
Very friendly stylist
UPDATE I went back. The experience was good. Haircut was BAD. So, just remember you're rolling the dice unless you know who you see. I had a wonderful experience! The hot towel treatment is FABULOUS, the head massage even better. Oh, my hair cut was good too!😂 I love my new style. This may be my new salon!
Highly recommend this Supercuts. Bridget is the best! When I first visited Supercuts, I requested a scissor cut. Bridget didn’t hesitate. Does a fantastic cut each and every time.
Always great, love Supercuts. Love the environment. Staff is very nice and professional.
Cutter was very pleasant and friendly no wait.
Alyssa is awesome everytime I go in. I love that she gives me her honest opinion about how I want my hair. She is friendly and the best.
Fast and easy.. Friendly staff.
Great job 👍 as always
4pm you et
I walked in expecting to wait a while but I was taken in right away. I got my hair cut and was out in 20 minutes. That's great for being a walk in. 🙂
Outstanding job! (Wife loves it!) Very friendly environment.
Abby is very professional, great conversationalist and I left very happy with my haircut
Great service. Very professional staff and friendly. Rachelle did an awesome job.
She was amazing and very sweet, probably the best haircut I’ve ever had 😊 thank you so much!!!!!!
Very kind and caring service. Made you feel special in every way . I loved it and love my beautician.
Alyssa is a wonderful stylist.
Hairdresser was awesome and very polite. Great customer servide
Our stylist did a great job with my energetic 4-year-old, who seemed to all but fall asleep during the appointment. I requested she bring her hair up into kind of a "kid bob" so she doesn't have to mess with it due to her high rate of activity. She did great!
18+ years later, still the best.
Top notch experience from start to finish! Britteny was super kind, thorough and attentive.
Very professional, good value
The staff was attentive. I love Danniele, my stylist. She did a great job with my eyebrows and my hair! Thank you so much!
Bridget was awesome! She gave one of the best haircuts I’ve had! Thank you!
Kyliee was amazing at assisting me with correcting a previous haircut. Thank you!
Daniele was great. She was able to take me in right away and did an excellent job.
Easy to set up online appointments. Nice salon.
Bridget is outstanding!
I NEVER get a bad haircut from Bridget. She's always pleasant, professional and very skilled in what she does. Highly recommend her.
The stylist was very friendly.
Great haircut. Absolutely a great professional and friendly stylist. She is the best!
Friendly staff. Facility was clean and welcoming.
Kaylee did a great job!
It was great! Exact length that I wanted, was perfect.
The stylists always listen to our needs and do a great job!
My hair always lays so nice when Bridget cuts it!
Always a good haircut. Always available when I need them. I recommend them highly.
Brought my son in for a hair cut and the manager there did an amazing job as always. So very happy w the new management. She has been the sweetest and very understanding.
Rachelle was amazing!! Friendly and very knowledgeable!
One of the best haircuts I’ve had from this place in a long time
Love the cut and care. Danielle did a great job.
Alyssa was a great professional and had a super attitude that helped my day feel better. Much appreciated!
Never had a bad experience here! All of the stylists have been friendly and listened to what I wanted.
My elderly mother needed to get her haircut. The stylist was as patient and understanding and knew exactly how to cut her hair. Mom was very happy.
Bridget did a great job.!
Excellent haircut! Always enjoy my visit and haircut from alyssa!
Great customer service. The wait time was short. I recommend super cuts to anyone. 5 Star rating from me. I've always had a great experience with super cuts......
Wonderful service!!!
Service was outstanding as is the norm for Brittney!!
Bridget is the best!!!
Bridget is the best!! Fantastic stylist! Wouldn't have anyone else cut my hair!
Abby has great customer service and she did a great job on my hair.
They were great, as always. Got my hair done quickly.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Haircut | 298 | $27–$53 |
| Long haircut | 141 | $25–$35 |
| Hairstyling | 110 | $27–$66 |
| Hair coloring | 42 | $101–$214 |
| Kids' cuts | 30 | $17–$35 |
| Buzz cut | 20 | — |
| Waxing | 18 | — |
| Beard trim | 17 | — |
