How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%42+3Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORESupercuts
O'Fallon, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #57Position by Experts Score among all companies we track in this category. of 101 hair salons · 4.8★ from 940 Google reviews
Report card
Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Supercuts for 8 kinds of job.
Supercuts for haircut
Clear ✕All 298 Google reviews tagged “Haircut” · showing 120
Stylist Danielle was incredibly kind and helpful with making suggestions and making me feel like she cared about my results ❤️🙏
I received a very nice haircut. I have been going to super cut for over 15 years and don’t plan on going anywhere else.
Alyssa did a great job on my grandson’s haircut. She asked along the way if we wanted any adjusts and listened to our requests. We will definitely be back!
Staff was very friendly and asked my son how they wanted their hair cut. I would recommend!
Alyssa did a super job. An expert!
Waited 20 minutes past my time I signed up for online. Had to leave. No one told me there was a wait.
Fast service no waiting
Very friendly stylist
UPDATE I went back. The experience was good. Haircut was BAD. So, just remember you're rolling the dice unless you know who you see. I had a wonderful experience! The hot towel treatment is FABULOUS, the head massage even better. Oh, my hair cut was good too!😂 I love my new style. This may be my new salon!
Highly recommend this Supercuts. Bridget is the best! When I first visited Supercuts, I requested a scissor cut. Bridget didn’t hesitate. Does a fantastic cut each and every time.
Always great, love Supercuts. Love the environment. Staff is very nice and professional.
Cutter was very pleasant and friendly no wait.
Alyssa is awesome everytime I go in. I love that she gives me her honest opinion about how I want my hair. She is friendly and the best.
Fast and easy.. Friendly staff.
Great job 👍 as always
4pm you et
I walked in expecting to wait a while but I was taken in right away. I got my hair cut and was out in 20 minutes. That's great for being a walk in. 🙂
Outstanding job! (Wife loves it!) Very friendly environment.
Abby is very professional, great conversationalist and I left very happy with my haircut
Great service. Very professional staff and friendly. Rachelle did an awesome job.
Bridget Aways does a wonderful haircut for me!
She was amazing and very sweet, probably the best haircut I’ve ever had 😊 thank you so much!!!!!!
Very kind and caring service. Made you feel special in every way . I loved it and love my beautician.
Alyssa is a wonderful stylist.
Hairdresser was awesome and very polite. Great customer servide
Our stylist did a great job with my energetic 4-year-old, who seemed to all but fall asleep during the appointment. I requested she bring her hair up into kind of a "kid bob" so she doesn't have to mess with it due to her high rate of activity. She did great!
18+ years later, still the best.
Top notch experience from start to finish! Britteny was super kind, thorough and attentive.
Very professional, good value
The staff was attentive. I love Danniele, my stylist. She did a great job with my eyebrows and my hair! Thank you so much!
Bridget was awesome! She gave one of the best haircuts I’ve had! Thank you!
Kyliee was amazing at assisting me with correcting a previous haircut. Thank you!
Daniele was great. She was able to take me in right away and did an excellent job.
Easy to set up online appointments. Nice salon.
Bridget is outstanding!
I NEVER get a bad haircut from Bridget. She's always pleasant, professional and very skilled in what she does. Highly recommend her.
The stylist was very friendly.
Great haircut. Absolutely a great professional and friendly stylist. She is the best!
Friendly staff. Facility was clean and welcoming.
Kaylee did a great job!
It was great! Exact length that I wanted, was perfect.
The stylists always listen to our needs and do a great job!
My hair always lays so nice when Bridget cuts it!
Always a good haircut. Always available when I need them. I recommend them highly.
Brought my son in for a hair cut and the manager there did an amazing job as always. So very happy w the new management. She has been the sweetest and very understanding.
Rachelle was amazing!! Friendly and very knowledgeable!
One of the best haircuts I’ve had from this place in a long time
Love the cut and care. Danielle did a great job.
Alyssa was a great professional and had a super attitude that helped my day feel better. Much appreciated!
Never had a bad experience here! All of the stylists have been friendly and listened to what I wanted.
My elderly mother needed to get her haircut. The stylist was as patient and understanding and knew exactly how to cut her hair. Mom was very happy.
Bridget did a great job.!
Excellent haircut! Always enjoy my visit and haircut from alyssa!
Great customer service. The wait time was short. I recommend super cuts to anyone. 5 Star rating from me. I've always had a great experience with super cuts......
Wonderful service!!!
Service was outstanding as is the norm for Brittney!!
Bridget is the best!!!
Bridget is the best!! Fantastic stylist! Wouldn't have anyone else cut my hair!
Abby has great customer service and she did a great job on my hair.
They were great, as always. Got my hair done quickly.
1st time there, the place was clean and the people were really friendly. Love my ✂️ 💇♀️ cut. I wish I could remember her name, but she did what I wanted and gave me suggestions when I asked. Thank you
Been with this shop since 2019.. As always, it was a perfect experience.
Been going to this location since summer 2024. Alyssa and Britteny are awesome at cutting men’s hair and they always make it look good in the way you want. Remember to make an appointment ahead of time because they book up fast so don’t expect “walk in” availability for them normally. Just download their app and check-in online to make your visit easier!
Alyssa always does a great job. I never have to worry about whether or not my hair cut will be good. Excellent service. Great attitude. 10/10
I didn’t have time to make an appointment, decided to walk in for a quick haircut. Like always the stylist was very helpful to get me in quickly, very short wait. Very pleased with my haircut, she was helpful with a longer cut..Looks great.Thanks from this old senior.
I saw Rachelle. She was wonderful. For the first time I felt like somebody listened to me. My hair turned out the way I expected it and I loved it. I already have plans to see her again in 6 weeks and I will be going back!
Alyssa has cut my hair and my four-year-old's hair. Both of us had great experiences! She was kind and communicated very clearly, and both of our haircuts turned out great. My four-year-old traditionally has a lot of anxiety around getting his hair cut, but his experience here was great and he even asks to go back.
This review is long overdue. Britteny has become my go-to stylist here. She’s not only friendly and personable, but she consistently delivers an excellent haircut every time. Her attention to detail is impressive, and I really appreciate how she always remembers exactly how I like my hair cut. That level of precision and consistency is hard to find.
Alyssa is amazing, she always does such a good job on my sons hair and is very personable with my son who is autistic, she does a really fantastic job on my hair and beard every time I go in. Thank you Alyssa
alyssa is the most amazing hairstylist in the world she always takes her time and puts all her effort into everything she does !! she does it all from cuts to highlights and lowlights to styling !! she has so much talent i will recommend her to anyone and everyone every chance i get !!
After trying tons of barber shops in my area, I always go to this one. They always do a great job and get me in quick even if I’m a walk in. I forget her name, but dark haired young lady lady with an industrial piercing. Great job today, perfect. Thank you!
Very personable person. Will go back again.
I went in for a trim but the stylist pointed out some other spots that needed attention and gave me a nice reshaping haircut. 👍
Alyssa is wonderful at coloring ama absolutely love her focus on her job and her positively pleasant personality.
Stylist gave me a great haircut
People took excellent care of my two grandsons.
Super Professional and gave me the cut I needed.
Great Haircut!! Great people! Very efficient! Only place I would go!
Great cut & Great service!!!
Amazing service
Jasmine is amazing with kids! She was patient, thorough, and gave exactly what we asked for.
Bridget always does a quick and beautiful cut for me. I am so happy so was in today when making my appointment.
My hair stylist was very friendly and took in everything I requested and gave me a perfect cut.
Jasmine was fantastic with my little one.
Once again..Brittany made me handsome
Arrived as scheduled and taken care of right away
Nice job!
Very nice staff! Haircut was quick and good!
Always a great experience,
Kari was awesome, but your prices are really high.$25 is high for a senior discount.
Brittany is beyond fantastic! She was so fun to talk to and she gave me the exact haircut that I had envisioned. Beyond satisfied!!
Khory does an exceptional job in making sure my appearance is always top notch.
Go see julie..she will do you right
My hair stylist did a great job and good conversation. I’m sure I will be back again
Bridget is great! Every time I’m in town I stop in for a cut because she does an amazing job.
I love my pixie hair cut that I gotten redone and the fact that it was a great service I wish I could give Alyssa a tip but the time I will tip her for my next one a couple of weeks
Alyssa is a magician!!! Made my hair look JUST LIKE THE PICTURE I SHOWED HER!!! YAYYYY!!!
Words cannot begin to express how grateful I am for Kori!!!!!! I had the worst haircut I ever couldve gotten from another salon, and she easily fixed it. She saw the vision and eagerly gave me what I wanted. She was sooo nice the entire appointment, and I felt extremely comfortable and happy to be in her chair. She…
Checked in online. No wait.
Great service
Alyssa is friendly and a great stylist. I love making appointments as I can see exactly the day she is working and there is no wait time . She picked up on a comment that we had been in the military and offered me a military discount which I didn't realize was offered. Great value and great service!
Had an awesome experience today with Britney .. She took the time to listen what I wanted and styled my hair just like I liked it.even added some color and trim my eyebrows awesome experience !!!!
Britney did an awesome job with my 5 year old. It was husband first haircut that didnt end with tears and anxiety.
Alyssa was very professional and efficient, cut was exactly how I requested. I am a regular here and the stylists are always pleasant and friendly.
Britteny gave another fantastic haircut and provided great conversation to go with it. Book a haircut with this crew and you will not be disappointed!
Customer service was excellent. Good conversation, on a variety of topics, while I got my haircut. I’ve not had a bad haircut at this store. I’ll be back.
Absolutely love this place did exactly what I wanted
Great service, very professional. Thank you
I had a great hair cut and a great conversation with the stylist. Loved the visit
Jaime was wonderful 😃
Wonderful place for a nice haircut! Will be back, again and again..😁 Brittany is awesum!
Britney is great. She makes sure you get what you want and is diligent in doing so.
Very short wait 5-10mins and the stylist knew how to do a fade
Great job! Brittney is awesome!
Hello Supercuts. Thanks for harassing me to do this review for you. I'll be more than glad to do this review for you. Here we go: Britteny was fantastic. In fact, she was so fantastic that you should know that she deserves a raise. Like in the range of 20% or so. Disagree? Well guess what? She didn't cut your hair.…
Bridget has been cutting my hair for quite awhile. She always communicates what i would like done and everything is perfect! Extremely happy and will return as needed.
Its was a great, fast and easy experience. My stylist Britteny did an amazing job, as always.
Kori did an excellent job on my hair cut! I am an African American woman who goes here for trims because black stylists are just too expensive! I can wash and style my own hair, just need someone to give me a professional trim every 6-8 weeks.
My haircut was exactly as I wanted it. Excellent service.
These ladies are great. They are very nice and I didn't have to wait long to get my hair cut. Fast and efficient. Great experience
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Haircut | 298 | $27–$53 |
| Long haircut | 141 | $25–$35 |
| Hairstyling | 110 | $27–$66 |
| Hair coloring | 42 | $101–$214 |
| Kids' cuts | 30 | $17–$35 |
| Buzz cut | 20 | — |
| Waxing | 18 | — |
| Beard trim | 17 | — |
