Experts Reviews · Company report
Supercuts logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%42+3Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Supercuts

O'Fallon, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #57Position by Experts Score among all companies we track in this category. of 101 hair salons · 4.8★ from 940 Google reviews

Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Supercuts is better than 86% of hair salons.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Supercuts is better than 80% of hair salons.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Supercuts is better than 100% of hair salons.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Supercuts is better than 100% of hair salons.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Supercuts is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Supercuts is better than 42% of hair salons.C
42

Reviews for your job

Customers hired Supercuts for 8 kinds of job.

Supercuts for hairstyling

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.110
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.85
Usually paidThe price range customers picked most often for this job.$20–40
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$27–$66
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Hairstyling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#36 / 73

All 110 Google reviews tagged “Hairstyling” · showing 40

Judi5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Bridget Aways does a wonderful haircut for me!

Customer photo from Judi's review
Paid $20–40HaircutHairstyling
Donna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Very kind and caring service. Made you feel special in every way . I loved it and love my beautician.

Paid $80–100BlowdryHaircutHairstyling
JacqueLocal Guide · 68 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Top notch experience from start to finish! Britteny was super kind, thorough and attentive.

Paid $20–40Long haircutHaircutHairstyling
Michael8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Very professional, good value

Paid $20–40HaircutHairstyling
Dyanna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The staff was attentive. I love Danniele, my stylist. She did a great job with my eyebrows and my hair! Thank you so much!

Paid $40–60HaircutHairstylingWaxing
BeverlyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Danielle was amazing very professional. I love what she did with my hair. Will definitely be back!

Paid $60–80Long haircutHairstylingWaxing
Lin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Easy to set up online appointments. Nice salon.

Paid $40–60HaircutHairstyling
LindaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Jaime is great! She is the best hair stylist. I am very happy with the style she created! I always make my appointments with Jaime.

Paid $20–40HairstylingBlowdry
VickiLocal Guide · 110 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Staff is wonderful and skilled. I was treated with respect. Hairdresser listened to what I wanted and did as I wanted. Wow, what a concept. Pay for quality work.

Paid $40–60Hairstyling
JimLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great job Rachelle, again. Thanks

Paid $20–40Long haircutHairstyling
Denise2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Love the cut and care. Danielle did a great job.

Paid $20–40HaircutHairstyling
John8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

The stylist was friendly and respectful, professional, and did a fantastic job.

Paid $40–60HairstylingService not listed
CandiLocal Guide · 170 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I saw Rachelle. She was wonderful. For the first time I felt like somebody listened to me. My hair turned out the way I expected it and I loved it. I already have plans to see her again in 6 weeks and I will be going back!

Paid $160–180HaircutHairstylingHair highlighting
Lisa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

alyssa is the most amazing hairstylist in the world she always takes her time and puts all her effort into everything she does !! she does it all from cuts to highlights and lowlights to styling !! she has so much talent i will recommend her to anyone and everyone every chance i get !!

HaircutHairstylingHair highlighting
Al2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Very personable person. Will go back again.

Paid $20–40HaircutHairstyling
Mr.10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Great

Paid $40–60Beard conditioningHairstyling
ronLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Bridget did a great job. I will be requesting her in the future.

Paid $20–40Hairstyling
ChristinaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Alyssa is a magician!!! Made my hair look JUST LIKE THE PICTURE I SHOWED HER!!! YAYYYY!!!

Paid $20–40HaircutHairstyling
AnnLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

The lady did it my updo in less than an hour, and the updo was strongly put up where it didnt fall out. the curls held for hours probably could’ve held till the next day. She was gentle with my hair and very professional I’m definitely coming back to her next time I get my hair done

Paid $1–20HairstylingCurly hair
Bradley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Great service

Paid $20–40HaircutHairstyling
Stan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Had an awesome experience today with Britney .. She took the time to listen what I wanted and styled my hair just like I liked it.even added some color and trim my eyebrows awesome experience !!!!

Paid $40–60HaircutHairstylingHair coloring
Dee5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

My stylist spend some time asking me what I wanted and what I expected my hair to look like. Then she told me what she thought and what she thought we should do to achieve my desired outcome. She took her time, cleaned off all the hair color off my skin, and worked diligently to make sure I was satisfied.

Paid $120–140HairstylingHair coloring
RickLocal Guide · 70 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Wonderful place for a nice haircut! Will be back, again and again..😁 Brittany is awesum!

Paid $20–40HaircutHairstyling
Angela7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

As usual, Bridget did not disappoint! I have the perfect color and cut! I have been a customer of Bridget's for over 5 years and plan to use her in the future!

Paid $140–160HaircutHairstylingBlowdry
Donovan10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Britteny did a fantastic job! My haircut looks great, the atmosphere was very inviting, and the price is great as always

Paid $20–40Hairstyling
Juice4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Bridget consistently goes above and beyond—she always does an incredible job! ⭐️⭐️⭐️⭐️⭐️

Paid $20–40Kids' cutsHairstyling
JacobLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Bridget is an amazing woman always has a smile and polite personality with everyone thankful i found a great hairstyles

Paid $20–40Hairstyling
MargaretLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

These ladies did a amazing job on my 3 nieces hair. Great communication, patience, and wonderful service!

Kids' cutsBraidsLong haircut
Carrie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Short wait time

Paid $120–140HairstylingHair highlightingHair coloring
Monty/LesaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Kori is fantastic! Highly recommend

Paid $20–40Hairstyling
JayLocal Guide · 110 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Brittney is the best in the area! I drive almost an hour and pass lots of other haircut locations to have her cut my hair. The staff is very friendly and very professional in their customer care. I highly recommend this Supercuts location!

Paid $20–40Hairstyling
Jules11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Everything was great!

Paid $20–40HairstylingBlowouts
Susan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

Worst cut I ever had. Won't be back ever.

Paid $20–40Hairstyling
SusanLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I went in without an appointment and was told I could come back a X:XX, which I was happy to do. The stylist who cut my hair listened to all of my explanations and looked at my pictures--I was basically getting a trim, but I was way past needing one, and I wanted her to have the original "vision." She followed what…

Paid $20–40Hairstyling
James3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brittany did a great job on my hair; she cut it exactly how I asked. For a great haircut, ask for Brittany at SuperCuts O’Fallon, Illinois!

Paid $20–40Hairstyling
JayeshbhaiLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Nice hair cutting

Paid $40–60Hairstyling
donald2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

In and out quickly

Hairstyling
Bruce3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Jaime treats Edna like she was her own grandmother. Amazing!

Paid $20–40Hairstyling
William2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Super easy checkin online. Walked in with no waiting. Bridget asked my haircut preferences and asked if I wanted anything different from last time. It’s nice to know they pay attention and care for their customers.

Paid $20–40Hairstyling
DawnaLocal Guide · 116 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Bridget is awesome.

Paid $20–40HairstylingHaircutBlowdry

Show more hairstyling reviews (70 more) →

Price

$30-50% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut298$27–$53
Long haircut141$25–$35
Hairstyling110$27–$66
Hair coloring42$101–$214
Kids' cuts30$17–$35
Buzz cut20—
Waxing18—
Beard trim17—

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