Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%63+4.5Craft & service penalty92−0.8Momentum penalty83−1.7Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORESuperior Appliance Services LLC
Jeffersonville, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #43Position by Experts Score among all companies we track in this category. of 60 appliance repair · 4.9★ from 247 Google reviews
Report card
Percentile vs other appliance repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Superior Appliance Services LLC is better than 85% of appliance repair.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Superior Appliance Services LLC is better than 79% of appliance repair.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Superior Appliance Services LLC is better than 92% of appliance repair.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Superior Appliance Services LLC is better than 100% of appliance repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Superior Appliance Services LLC is better than 83% of appliance repair.A
83
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Superior Appliance Services LLC is better than 63% of appliance repair.B
63
Reviews for your job
Customers hired Superior Appliance Services LLC for 8 kinds of job.
Superior Appliance Services LLC for refrigerator repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$253–$427
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Refrigerator repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#15 / 23
All 6 Google reviews tagged “Refrigerator repair”
Tammy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
He's was very professional did job in timely manner efficient and very personal able and quality work both are still ap.are still working. I WOULD HIGHLY RECOMMEND THIS SERVICE AND WOULD USE THEM AGAIN.
Dryer repairRefrigerator repair+ Punctuality+ Quality+ Professionalism
Jessalin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
I have used Superior Appliance for all of my appliance needs and have never been disappointed. They are very helpful, knowledgeable and personable. I highly recommend Superior Appliance for any appliance needs.
Household appliance installationDishwasher repairDryer repair+ Responsiveness+ Punctuality+ Quality
Josh5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Very professional very good work call them anytime I need something fixed
Dryer repairOven repairRefrigerator repair+ Responsiveness+ Punctuality+ Quality
Bryan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
one of the most accountable, hard working people i know. he’s dependable, on time, and very reasonably priced
Refrigerator repairRefrigerator/freezer repairWashing machine repair+ Responsiveness+ Punctuality+ Quality
chip3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
Refrigerator repair+ Punctuality+ Professionalism
Marty4 years ago★★★★★
Rating only, no written review.
Exhaust hood repairsDishwasher repairDryer repair+ Responsiveness+ Punctuality+ Quality
Price
$132-51% vs typical appliance repair
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 50%Reasonable 50%Overpriced 0%Not sure 0%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 29 | $132–$440 |
| Dryer repair | 23 | $183–$365 |
| Dishwasher repair | 21 | $114–$390 |
| Washing machine repair | 18 | $126–$371 |
| Oven repair | 10 | $139–$427 |
| Stove, cooktop & oven repair | 9 | $126–$427 |
| Washer/dryer repair | 8 | $126–$335 |
| Refrigerator repair | 6 | $253–$427 |
