Analyzing 10,149,35110.1M ReviewsFor 28,76028.8K Experts

Experts Reviews · Company report
Superior Pet Grooming logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%54+29.5Reliability 24%31+7.5Value 14%94+13.3Replies to reviews 7%73+5.2Craft & service penalty84−1.6Momentum penalty44−5.6Experts Score= 48Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.48SCORE

Superior Pet Grooming

Sacramento, CA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #151Position by Experts Score among all companies we track in this category. of 171 pet services · 4.6★ from 141 Google reviews

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Report card

Percentile vs other pet services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Superior Pet Grooming is better than 54% of pet services.C
54
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Superior Pet Grooming is better than 31% of pet services.D
31
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Superior Pet Grooming is better than 84% of pet services.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Superior Pet Grooming is better than 94% of pet services.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Superior Pet Grooming is better than 44% of pet services.C
44
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Superior Pet Grooming is better than 73% of pet services.B
73

Reviews for your job

Customers hired Superior Pet Grooming for 4 kinds of job.

Superior Pet Grooming for dog full service grooming

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 59/100.How Job match is calculatedBuilt only from reviews Google tagged “Dog full service grooming”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#67 / 76
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 3 Google reviews tagged “Dog full service grooming”

Michael9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

This was my first time coming here as I used to go to Pet’s Paradise which recently closed, but getting my dog groomed here was a very positive experience. I feel like this was a definite upgrade. The staff was really friendly, my dog looked show worthy afterward! Will be coming back for a long time.

Great priceDog full service grooming
Taylor4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I've gone here a few times in the past, but then we started having our dog groomed mobily. With everything getting so expensive, we are now back to Superior. It looks like there's been a change of hands, but staff looks familiar and shop looks a little cleaned up. Prices are the same and they did a good job on…

Great priceDog groomingDog full service groomingDog grooming and styling
Khoa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Been a customer of Evelyn and her team for almost 3 years (moved to Sac from Bay Area). I must say Evelyn is the best dog groomer I have ever seen & trusted. Every time my girl Peanut gets back home from Superior Pet Grooming, friends & my mom always give Peanut a compliment for her cut. She & her team really spent…

Customer photo from Khoa's review
Great priceDog full service grooming

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 73%Reasonable 18%Overpriced 9%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Dog full service grooming3—
Dog grooming3—
Dog nail trimming2—
Dog bathing and blow dry2—

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