Pest control service · Bloomington, IN · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#11 of 73 cockroach controliPosition by Experts Score among all companies we track in this category. · better than 86%
5.0★★★★★37 Google reviews · 10 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Sure Catch five stars based on thirty-seven reviews, noting that the owner responded to over half of them. Customers frequently highlight prompt availability, thorough inspections, and clear communication regarding pests like termites, ants, and wildlife. Services include residential and commercial treatments, with clients often praising reasonable pricing and the provider's willingness to offer preventative advice. No common criticisms appear in the provided excerpts, as all reviews are positive.
Google rating: 5.0 out of 5 from 37 reviews (100% five-star).
Reviews on this page: 37 Google reviews (36 with written comments).
Owner responses: the business replied to 54% of reviews.
Most recent review: July 30, 2026.
Service: Cockroach Control serving Bloomington, Indiana.
Data from Google, last updated November 1, 2026.
Score profile vs other cockroach control
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Sure CatchCockroach Control median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sure Catch: 99/100 on this factor. Category median: 95.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sure Catch: 97/100 on this factor. Category median: 94.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sure Catch: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sure Catch: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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Bar = this company · dark tick = category median.
Star ratings
37 Google reviews we collected
5.0of 5
5 stars37100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 36 written reviews
100%praise
Praise105100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price8100%
Reasonable00%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude2827%
Would recommend2120%
Speed & response1514%
Quality & results1413%
Communication99%
Price & value99%
Honesty & trust99%
What customers talk about
We read 36 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They are helpful, professional, and maintain excellent communication—easily making them one of our best vendors by far.”
“We highly recommend Sure Catch to anyone looking for reliable pest control.”
“He is extremely kind, very thorough, and always timely.”
“…t big (I was thinking a raccoon when I heard it) cause he did a very thorough Inspection and said raccoon could not fit in any of the openings he foun…”
“He answered all my questions and was very thorough throughout the whole process.”
“We decided to go ahead and have him do the work since his estimate was more than fair price wise!”
“She I highly recommend Sure-Catch cause Jacob is definitely good at what he does and he is honest with incredibly fair prices!”
People customers mention
Jacob8 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Sure Catch for 5 kinds of job. Pick one to see what they paid and said.
AAndrew1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
At our property Summit Pointe Apartments, we rely on Sure Catch for all our pest management needs, and they have been nothing short of exceptional. They are helpful, professional, and maintain excellent communication—easily making them one of our best vendors by far. A special shoutout to Jacob, who is always kind,…
Great priceTermite inspectionTermite exterminationSpider extermination
BBrandy2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
I can’t say enough good things about the inspection service we received from Jacob at SureCatch! He answered all my questions and was very thorough throughout the whole process. He gave tips and advice on his personal recommendations on the situation. Would definitely recommend! Thanks again!
Great priceHome inspection
BBen9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Jacob comes out to my house every year to treat for ants. He is very curious and very transparent. I highly recommend him for any and all your pest control needs!
AAddison3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Jacob does an excellent job with our quarterly pest control service. He is extremely kind, very thorough, and always timely. He took the time to answer all of our questions and made sure we felt comfortable and informed throughout the entire process. He truly goes above and beyond, and it’s clear he cares about…
Great price
JJared15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Knowledgeable, professional, and honest.
I'll be calling Sure Catch again if I have any issues with pests.
Great priceHome inspection
AAdam6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Jacob does great work! He is knowledgeable, skilled, and kind. I highly recommend him for your pest needs. We had him treat for termites, and do some general pest prevention.
Great priceTermite inspectionGeneral pest inspection
At our property Summit Pointe Apartments, we rely on Sure Catch for all our pest management needs, and they have been nothing short of exceptional. They are helpful, professional, and maintain excellent communication—easily making them one of our best vendors by far. A special shoutout to Jacob, who is always kind, professional, and incredibly knowledgeable about his work. We highly recommend Sure Catch to anyone looking for reliable pest control. Well done!
Price assessment: Great price
Services: Termite inspection, Termite extermination, Spider extermination, Flea & mite extermination, General pest inspection, Cockroach extermination, General wildlife removal, Bed bug extermination
H
Halli BurchettLocal Guide · 11 reviewsiTotal number of Google reviews Halli has written across all businesses on Google Maps, not just this one.
Amazing customer service! I called in a few weeks ago cause I heard something scratching around in my attic area… Jacob came out and inspected our attic and thankfully whatever was in there got out and even more thankful whatever it was was not big (I was thinking a raccoon when I heard it) cause he did a very thorough Inspection and said raccoon could not fit in any of the openings he found. He gave us an estimate for what it would cost to close up all the holes so even the small things like squirrels cannot get in (Which is most likely what the culprit making the noise noises was). We decided to go ahead and have him do the work since his estimate was more than fair price wise! He then came out and got all of the holes closed up. What’s also nice is he does a detailed report with pics each time too. We will definitely be in touch with him soon for some other stuff cause we live in the county with lots of spiders and mice lol. She I highly recommend Sure-Catch cause Jacob is definitely good at what he does and he is honest with incredibly fair prices!
Price assessment: Great price
Services: Home inspection, Rodent extermination
B
Brandy Alvarez2 reviewsiTotal number of Google reviews Brandy has written across all businesses on Google Maps, not just this one.
I can’t say enough good things about the inspection service we received from Jacob at SureCatch! He answered all my questions and was very thorough throughout the whole process. He gave tips and advice on his personal recommendations on the situation. Would definitely recommend! Thanks again!
Price assessment: Great price
Services: Home inspection
B
Ben Conrad9 reviewsiTotal number of Google reviews Ben has written across all businesses on Google Maps, not just this one.
Jacob comes out to my house every year to treat for ants. He is very curious and very transparent. I highly recommend him for any and all your pest control needs!
A
Addison Payne3 reviewsiTotal number of Google reviews Addison has written across all businesses on Google Maps, not just this one.
Jacob does an excellent job with our quarterly pest control service. He is extremely kind, very thorough, and always timely. He took the time to answer all of our questions and made sure we felt comfortable and informed throughout the entire process. He truly goes above and beyond, and it’s clear he cares about doing the job right. I highly recommend Jacob to anyone looking for reliable, professional pest control!
Price assessment: Great price
Response from the owner · 9 months ago
Thank you so much for your feedback!!
J
Jared Schnadenberg15 reviewsiTotal number of Google reviews Jared has written across all businesses on Google Maps, not just this one.
Jacob does great work! He is knowledgeable, skilled, and kind. I highly recommend him for your pest needs. We had him treat for termites, and do some general pest prevention.
Price assessment: Great price
Services: Termite inspection, General pest inspection
Response from the owner · 9 months ago
I am so grateful you took the time to give us this review! Thank you so much!
A
A S7 reviewsiTotal number of Google reviews A has written across all businesses on Google Maps, not just this one.
I am so impressed and thankful to have found Jacob! He inspected and treated our home as if it was his own. Very thorough and priced right! I would definitely recommend!! Jacob goes above and beyond any expectations! Great!!
Price assessment: Great price
Services: Home inspection, Hornet & wasp extermination, Rodent extermination, Bug & insect extermination
Response from the owner · 9 months ago
We aim to please! Thanks for the feedback!
I
Indy MikeLocal Guide · 252 reviewsiTotal number of Google reviews Indy has written across all businesses on Google Maps, not just this one.
Very diligent in the inspection process, quickly found the ant colonies and the primary entry point. They are coming back in a week for a follow-up. Really did a nice job
Response from the owner · 9 months ago
Thank you for the feedback!
A
Ashlee Stephens8 reviewsiTotal number of Google reviews Ashlee has written across all businesses on Google Maps, not just this one.
I first noticed potential termites and called the team. He was on site within 20 minutes and had a solve as well as an appt in another 20. The service went very well and the expertise and knowledge was amazing. I would recommend the company to everyone. The price was also extremely reasonable and well below what we expected. 10/10!
