Analyzing 5,431,0375.4M ReviewsFor 14,62314.6K Experts

Experts Reviews · Company report
Sustainable Pest Systems logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%72+25.2Reliability 15%93+14Craft & service 20%50+10Value 10%70+7Momentum 8%84+6.7Track record 7%61+4.3Accountability 5%24+1.2Experts Score= 68Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCORE

Sustainable Pest Systems

Raleigh, NC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 102 wildlife removal services · 4.9★ from 325 Google reviews

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Report card

Percentile vs other wildlife removal services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: reliability and momentum; weakest: accountability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Sustainable Pest Systems is better than 72% of wildlife removal services.B
72
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Sustainable Pest Systems is better than 93% of wildlife removal services.A
93
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Sustainable Pest Systems is better than 50% of wildlife removal services.C
50
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Sustainable Pest Systems is better than 70% of wildlife removal services.B
70
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Sustainable Pest Systems is better than 84% of wildlife removal services.A
84
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Sustainable Pest Systems is better than 61% of wildlife removal services.B
61
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Sustainable Pest Systems is better than 24% of wildlife removal services.D
24

Reviews for your job

Customers hired Sustainable Pest Systems for 8 kinds of job.

Recent priced reviews

Andy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We've SPS for many years. Today, Dylan and Amir did a great job with our pest service. Dylan explained the details of how to deal with the pests we've seen in our house, and as a team they did a thorough external treatment for our house.

Paid $40–60Reasonable priceGeneral pest inspection
rlg5146 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

We have been using SPS for 10+ years now and enjoy the safety and reliability of their environmentally-friendly services. Today, Dylan was the technician for our quarterly pest control service. He texted to say he was on his way and arrived on time. He was professional, knowledgeable, thorough, and respectful. He…

Paid $80–100Reasonable priceGeneral pest inspection
Chelsea12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Jalon and Gage and the entire team at Sustainable Pest Control has been exceptional in maintaining our rental property, they go above and beyond! So grateful! Highly recommend them!

Paid $80–100Reasonable priceRodent extermination
mamie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

All of the technicians and office staff that we deal with are professional and customer-service oriented. Tomas came today and alerted me as to arrival time and as always asked if we needed any additional treatments.

Paid $40–60Great priceGeneral pest inspection
LauraLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Our tech, Michael, did a great job inspecting our home. He was polite, thorough, and did a very detailed inspection. He reported back before he left and I really appreciated the time and effort he put into the inspection. I highly recommend Sustainable Pest Systems!

Paid $100–120Reasonable priceGeneral pest inspection

Price

$87-14% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 67%Overpriced 0%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection27$61–$126
Cockroach extermination21$71–$214
Ant extermination21$71–$246
Rodent extermination16$63–$282
Spider extermination13$53–$133
Mosquito extermination12$61–$99
Home inspection9$66–$148
Termite inspection8$72–$371

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