Analyzing 5,377,1955.4M Reviews For 14,40614.4K Experts

Experts Reviews · Company report
Sustainable Pest Systems logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%72+25.2Reliability 15%93+14Craft & service 20%50+10Value 10%70+7Momentum 8%84+6.7Track record 7%61+4.3Accountability 5%24+1.2Experts Score= 68Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCORE

Sustainable Pest Systems

Raleigh, NC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 102 wildlife removal services · 4.9★ from 325 Google reviews

📞 Call (919) 886-7378Request a call backWebsite ↗

Report card

Percentile vs other wildlife removal services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: reliability and momentum; weakest: accountability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Sustainable Pest Systems is better than 72% of wildlife removal services.B
72
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Sustainable Pest Systems is better than 93% of wildlife removal services.A
93
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Sustainable Pest Systems is better than 50% of wildlife removal services.C
50
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Sustainable Pest Systems is better than 70% of wildlife removal services.B
70
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Sustainable Pest Systems is better than 84% of wildlife removal services.A
84
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Sustainable Pest Systems is better than 61% of wildlife removal services.B
61
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Sustainable Pest Systems is better than 24% of wildlife removal services.D
24

Reviews for your job

Customers hired Sustainable Pest Systems for 8 kinds of job.

Sustainable Pest Systems for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$67–$133
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#49 / 67

All 6 Google reviews tagged “Bug & insect extermination”

Bonnie14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

A job well done!! Thank you for a thorough job.

Great priceBug & insect extermination
Jackson2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jaelyn was super helpful and knowledgeable.

Bug & insect extermination
MichelleLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Highly professional pest removal services. I have used the services of this company for a few years now and am more than satisfied with the results. Very happy to not have to worry about toxic substances near my animals, as well. Technicians are always exceedingly polite and friendly, and always on time. Office…

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
DanielLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Environmentally Friendly

Bug & insect exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
LyndsayLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have unfortunately had to use different pest services over the years and this one by far is my favorite! They are amazing. Specifically the tech who just recently came to do our quarterly. His name was Carson. He was very polite and kept me well informed throughout the whole process. I felt confident that he was…

Ant exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
SofiaLocal Guide · 236 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always an excellent experience with technician Christian H. He is kind professional and takes the time to explain the treatment and answer any and all questions, thoroughly. We've been using SPS for more than 6 months now and have only had good experiences, both with the technicians and office staff. All are…

Ant exterminationBug & insect exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality

Price

$87-14% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 67%Overpriced 0%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection27$61–$126
Cockroach extermination21$71–$214
Ant extermination21$71–$246
Rodent extermination16$63–$282
Spider extermination13$53–$133
Mosquito extermination12$61–$99
Home inspection9$66–$148
Termite inspection8$72–$371

Compare with

Stomp Pest Control logoStomp Pest ControlExperts Score 62Raleigh · 4.93★Economy Exterminators logoEconomy ExterminatorsExperts Score 61Raleigh · 4.96★Kind Pest Control logoKind Pest ControlExperts Score 60Raleigh · 4.97★