How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%72+25.2Reliability 15%93+14Craft & service 20%50+10Value 10%70+7Momentum 8%84+6.7Track record 7%61+4.3Accountability 5%24+1.2Experts Score= 68Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCORESustainable Pest Systems
Raleigh, NC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 102 wildlife removal services · 4.9★ from 325 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: reliability and momentum; weakest: accountability.
Reviews for your job
Customers hired Sustainable Pest Systems for 8 kinds of job.
Sustainable Pest Systems for general pest inspection
Clear ✕All 27 Google reviews tagged “General pest inspection”
Lawrence is always awesome when he services our home. He is the only one who has cared, been so thorough and goes above and beyond to help us with our pest issues. This exceptional employee deserves a promotion!! Thank you Lawrence for all you have helped!
We've SPS for many years. Today, Dylan and Amir did a great job with our pest service. Dylan explained the details of how to deal with the pests we've seen in our house, and as a team they did a thorough external treatment for our house.
We have been using SPS for 10+ years now and enjoy the safety and reliability of their environmentally-friendly services. Today, Dylan was the technician for our quarterly pest control service. He texted to say he was on his way and arrived on time. He was professional, knowledgeable, thorough, and respectful. He…
All of the technicians and office staff that we deal with are professional and customer-service oriented. Tomas came today and alerted me as to arrival time and as always asked if we needed any additional treatments.
Our tech, Michael, did a great job inspecting our home. He was polite, thorough, and did a very detailed inspection. He reported back before he left and I really appreciated the time and effort he put into the inspection. I highly recommend Sustainable Pest Systems!
Nathan clearly knows what he’s doing and truly cares about his clients.
Jalon is a great communicator and lets us know each time they come out to the house and how it went. Email communication from the company has also been positive and informative. I would recommend them!
I have worked with them for a few years now. Jalen is a great service technicians and the staff have been helpful and knowledgeable. They find solutions and are honest about challenges. They provide an organic treatment that addresses mosquitoes in my wooded yard while being safe for my dogs and the environment.
Outstanding customized service! Every contact with the company has been professional, and I love the fact their products are environmentally safe.
Highly professional pest removal services. I have used the services of this company for a few years now and am more than satisfied with the results. Very happy to not have to worry about toxic substances near my animals, as well. Technicians are always exceedingly polite and friendly, and always on time. Office…
Environmentally Friendly
I have unfortunately had to use different pest services over the years and this one by far is my favorite! They are amazing. Specifically the tech who just recently came to do our quarterly. His name was Carson. He was very polite and kept me well informed throughout the whole process. I felt confident that he was…
I highly recommend Sustainable Pest Systems! I had an ongoing problem on my farm and had tried many products & companies prior to contacting Sustainable Pest Systems. I had the pleasure of speaking with John who was extremely knowledgeable & understood all of my concerns. He was very professional & explained the…
The pest control guy BRYCE WAS VERY KNOWLEDGEABLE, He understood my request since I was not there at the moment . He was very respectful.
I have been using Sustainable Pests going on 3 years. Yesterday I had the pleasure of having Christian as my technician. His customer service skills from the phone call to explaining what he was doing, was impeccable. We are going to request him each time! His kindness and knowledge radiate!
CJ Stewart was great today! He arrived on time and provided quick service to our homes. He treated for general pests and inspected some apartment homes at the complex for other issues.
Incredible! My children have significant medical needs with terminal illness. Although our house is very tidy n clean we still need to prevent the bugs from getting inside but need to be very careful with what chemicals they are exposed to with extra caution taken for seasonal flu and Covid-19. Sustainable Pest…
I love this pest service company. They will even come back if needed between service appointments to help with a problem. A very reliable user-friendly company!!
Josh is absolutely fantastic - reliable, professional, knowledgeable, and friendly; we couldn't dream of a better tech to work with here at our apartment community!
Sustainable Pest Systems communicates in a timely manner and shows up when they say they will. They're very quick to respond to more urgent matters. Everyone we've interacted with, from the office staff coordinating the service to the technicians performing the service, has been professional and informative.
Travis was very professional and friendly. Walked around the property with me, checked the crawl space/attic, and treated the outside of our home. We went from seeing at least 1-2 cockroaches per day and a few ant trails to having minimal activity this week. Will see how things continue! There was also an active…
We have been using Sustainable Pest Systems for as long as I can remember. They are easy to work with, very professional and always keep our home insect free. We love working with them.
I have been using Sustainable Pest for a couple of years now. I am beyond pleased by their service. Yesterday, I woke up to find ants everywhere in my kitchen. I called them and they immediately scheduled a technician to come out first thing today. There's no automated service with long wait times. When you call,…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 27 | $61–$126 |
| Cockroach extermination | 21 | $71–$214 |
| Ant extermination | 21 | $71–$246 |
| Rodent extermination | 16 | $63–$282 |
| Spider extermination | 13 | $53–$133 |
| Mosquito extermination | 12 | $61–$99 |
| Home inspection | 9 | $66–$148 |
| Termite inspection | 8 | $72–$371 |
