Analyzing 5,484,8045.5M ReviewsFor 14,84614.8K Experts

Experts Reviews · Company report
Sustainable Pest Systems logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%72+25.2Reliability 15%93+14Craft & service 20%50+10Value 10%70+7Momentum 8%84+6.7Track record 7%61+4.3Accountability 5%24+1.2Experts Score= 68Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCORE

Sustainable Pest Systems

Raleigh, NC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 102 wildlife removal services · 4.9★ from 325 Google reviews

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Report card

Percentile vs other wildlife removal services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: reliability and momentum; weakest: accountability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Sustainable Pest Systems is better than 72% of wildlife removal services.B
72
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Sustainable Pest Systems is better than 93% of wildlife removal services.A
93
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Sustainable Pest Systems is better than 50% of wildlife removal services.C
50
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Sustainable Pest Systems is better than 70% of wildlife removal services.B
70
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Sustainable Pest Systems is better than 84% of wildlife removal services.A
84
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Sustainable Pest Systems is better than 61% of wildlife removal services.B
61
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Sustainable Pest Systems is better than 24% of wildlife removal services.D
24

Reviews for your job

Customers hired Sustainable Pest Systems for 8 kinds of job.

Sustainable Pest Systems for hornet & wasp extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$66–$184
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “Hornet & wasp extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#47 / 69

All 6 Google reviews tagged “Hornet & wasp extermination”

EvanLocal Guide · 111 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Incredible! My children have significant medical needs with terminal illness. Although our house is very tidy n clean we still need to prevent the bugs from getting inside but need to be very careful with what chemicals they are exposed to with extra caution taken for seasonal flu and Covid-19. Sustainable Pest…

Cockroach exterminationHornet & wasp exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
TaraLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Josh is absolutely fantastic - reliable, professional, knowledgeable, and friendly; we couldn't dream of a better tech to work with here at our apartment community!

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
AlanLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Travis was very professional and friendly. Walked around the property with me, checked the crawl space/attic, and treated the outside of our home. We went from seeing at least 1-2 cockroaches per day and a few ant trails to having minimal activity this week. Will see how things continue! There was also an active…

Ant exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Professionalism
MikeLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I called them this morning and they had someone out the same day. I had a great experience with Chris Miller. He walked me through all the details of what they were planning to do and if I were to go to them again walked me through the details of what a plan would be. Great person super nice to work with and…

Hornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Maria8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Ant exterminationBed bug exterminationBee extermination+ Professionalism
Amanda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality

Price

$87-14% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 67%Overpriced 0%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection27$61–$126
Cockroach extermination21$71–$214
Ant extermination21$71–$246
Rodent extermination16$63–$282
Spider extermination13$53–$133
Mosquito extermination12$61–$99
Home inspection9$66–$148
Termite inspection8$72–$371

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