Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%72+25.2Reliability 15%93+14Craft & service 20%50+10Value 10%70+7Momentum 8%84+6.7Track record 7%61+4.3Accountability 5%24+1.2Experts Score= 68Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCORESustainable Pest Systems
Raleigh, NC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 102 wildlife removal services · 4.9★ from 325 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: reliability and momentum; weakest: accountability.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Sustainable Pest Systems is better than 72% of wildlife removal services.B
72
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Sustainable Pest Systems is better than 93% of wildlife removal services.A
93
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Sustainable Pest Systems is better than 50% of wildlife removal services.C
50
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Sustainable Pest Systems is better than 70% of wildlife removal services.B
70
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Sustainable Pest Systems is better than 84% of wildlife removal services.A
84
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Sustainable Pest Systems is better than 61% of wildlife removal services.B
61
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Sustainable Pest Systems is better than 24% of wildlife removal services.D
24
Reviews for your job
Customers hired Sustainable Pest Systems for 8 kinds of job.
Sustainable Pest Systems for termite inspection
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$72–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#28 / 51
All 8 Google reviews tagged “Termite inspection”
BarbaraLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Outstanding customized service! Every contact with the company has been professional, and I love the fact their products are environmentally safe.
Rodent exterminationTermite inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Greg5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
wonderful a 10
Bee exterminationFlea & mite exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
MichelleLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Highly professional pest removal services. I have used the services of this company for a few years now and am more than satisfied with the results. Very happy to not have to worry about toxic substances near my animals, as well. Technicians are always exceedingly polite and friendly, and always on time. Office…
Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Anna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★
Great company! Matt came out to do a termite inspection on my house, he was polite, professional and extremely knowledgeable, just an overall really good experience. Would recommend. Thank you Matt!
Termite inspection+ Professionalism
Ronnie11 months ago★★★★★
Rating only, no written review.
Paid $80–100Reasonable priceTermite inspection
Amanda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Ant exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
MelissaLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★
Rating only, no written review.
Ant exterminationSpider exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
Jeffrey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★
Rating only, no written review.
Cockroach exterminationGeneral pest inspectionTermite inspection+ Responsiveness+ Punctuality+ Quality
Price
$87-14% vs typical wildlife removal services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 24%Reasonable 67%Overpriced 0%Not sure 10%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 27 | $61–$126 |
| Cockroach extermination | 21 | $71–$214 |
| Ant extermination | 21 | $71–$246 |
| Rodent extermination | 16 | $63–$282 |
| Spider extermination | 13 | $53–$133 |
| Mosquito extermination | 12 | $61–$99 |
| Home inspection | 9 | $66–$148 |
| Termite inspection | 8 | $72–$371 |
