Pet groomer · Sacramento, CA · reviewed since 2020
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%75+18.2Value 14%97+13.7Replies to reviews 7%10+0.7Craft & service penalty73−2.7Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#49 of 74 mobile dog groomersiPosition by Experts Score among all companies we track in this category. · better than 34%
4.8★★★★★290 Google reviews · 24 photos
91%five-star reviews
4.90★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.4%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently praise the grooming quality, noting that staff handle anxious or senior pets with patience and care. Recurring themes include friendly service, clean facilities, and effective communication regarding pet health. However, significant criticism exists regarding poor phone availability, missed appointments, and a lack of communication when running late, which causes scheduling difficulties for some clients.
Google rating: 4.8 out of 5 from 290 reviews (91% five-star).
Reviews on this page: 290 Google reviews (184 with written comments, 56 with photos).
Owner responses: the business replied to 11% of reviews.
Most recent review: October 15, 2026.
Service: Mobile Dog Groomer serving Sacramento, California.
Data from Google, last updated October 25, 2026.
Score profile vs other mobile dog groomers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Sydnee's Pet GroomingMobile Dog Groomers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sydnee's Pet Grooming: 82/100 on this factor. Category median: 85.A
82
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sydnee's Pet Grooming: 75/100 on this factor. Category median: 84.B
75
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sydnee's Pet Grooming: 73/100 on this factor. Category median: 91.B
73
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sydnee's Pet Grooming: 97/100 on this factor. Category median: 94.A
97
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sydnee's Pet Grooming: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sydnee's Pet Grooming: 10/100 on this factor. Category median: 66.F
10
Bar = this company · dark tick = category median.
Star ratings
290 Google reviews we collected
4.8of 5
5 stars26591%
4 stars83%
3 stars10%
2 stars31%
1 star134%
Praise vs complaints
Phrases our text analysis found in 184 written reviews
92%praise
Praise18692%
Complaints178%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
98%fair
Great price2049%
Reasonable1946%
Overpriced12%
Not sure12%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results6633%
Staff & attitude6331%
Would recommend2713%
Speed & response2311%
Price & value147%
Communication52%
Honesty & trust52%
What customers talk about
We read 184 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She did an excellent job and took really great care of him considering his anxiety.”
“Horrible experience if I could rate a 0 star I would .”
“That is extremely unprofessional I have been nothing but professional with this business I paid the fees the first time around when he got a bath and…”
“We highly recommend Sydnee’s Pet Grooming and of course, Kam.”
“Have been here multiple times for nail trimming services but will not return after today's negative experience: you don't tether my dog to a wall on a…”
“They are very professional as they were able to do the trimming very quickly on my pet who never lets anyone touch her paws.”
“I recommend bringing your animals the prices are affordable.”
“…l I have been nothing but professional with this business I paid the fees the first time around when he got a bath and got called to pick him up short…”
“KAM took the time to explain some things about her stylists & the Salon (which I know can be difficult sometimes when you run a business and you're on…”
“Im honestly telling you not only as a pet parent, but as a Mother to my kids & a wise consumer.”
People customers mention
Renee6 reviews
Kam6 reviews
Kait5 reviews
Sydnees4 reviews
Sac3 reviews
Lexi3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Sydnee's Pet Grooming for 8 kinds of job. Pick one to see what they paid and said.
GinaLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Alina is so amazing Rusty absolutely loves her. We will be coming back until she leaves.
Great priceDog ear cleaningDog anal gland expression
Rene1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
The groomers are experienced, patient, and have great customer experience. You can tell how much they care for their furry clients!
Reasonable priceCat grooming and styling
ReginaLocal Guide · 28 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I'm so grateful for everyone at Sydnee's. All of the staff really care about the well being of your fur baby. Gotta give a BIG shout out to Renee. She is the ONLY person my crazy dog will let cut his nails. And that says a lot. I/we LOVE Sydnee's! My babies are so happy after getting their nails done.
Great priceDog nail trimming
Mia3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Very friendly service very caring for my puppy and I appreciate that and the cleanliness of the shop as well
Not sureDog groomingDog grooming and stylingDog nail trimming
Christopher9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
My groomer was PERFECT with my NOT SO perfect dog. Will definitely be going back. Thank you!!!
Great priceDog anal gland expressionDog groomingDog bathing and blow dry
AliciaLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
My girl Nugget was nervous and Kam took really good care of her. She smelt fantastic! Her coat was so soft and they gave me good information about all the things that she had done and things that I might need to talk to my vet about. Most importantly her nails were done perfectly. No chips or anything. Would highly recommend taking your pet here.
Great priceDog ear cleaningDog bathing and blow dryDog full service grooming
Hello all.
In my 60's now. I've always had a dog,,, always!! So seen & paid my fair share of dog groomers. SYDNEE'S PET GROOMING is absolutely the BEST. Super comfortable VIBE, & it began with a phone call, Excellent phone manners. The staff I spoke to KATIE & KAM are very very good at their jobs. Had Girls nails trimmed by KATIE. An absolutely fabulous, kind & extremely talented Stylist. She did Girls nails in like 7 minutes,,,and they are perfect.
When I picked up Girl,,, literally 7 minutes after I dropped her off lol, after KATÍE performed her service, Girl wasn't shakey, freaked out or cranky!! Absolutely Fabulous!¡
Wasn't sure what to expect from SYDNEE'S Pet Grooming, many groomers/Pet salons aren't friendly or will take the time to answer questions, charge appropriately just interested iñ getting paid, Now I understand most of us must work, but we're talking about our beloved Baboshka’s óur Forever Friends, ñot buying a lamp!
But not SYDNEE'S No attitude at all!!! KAM the Manager has really super staff. And is super herself. KAM took the time to explain some things about her stylists & the Salon (which I know can be difficult sometimes when you run a business and you're on the phone and you have other things to do and other customers she handled it smoothly). When we left, we DID NOT FEEL, financially ripped off, because their prices are very reasonable. Neither me or Girl felt rushed or cranky. Im honestly telling you not only as a pet parent, but as a Mother to my kids & a wise consumer. I urge everyone to try SYDNEE'S PET GROOMING in West Sac (by Lowes) you will be very pleased with whatever service you choose pet dog or cat!!
Price assessment: Great price
Services: Dog nail trimming
Gina PomiliaLocal Guide · 18 reviewsiTotal number of Google reviews Gina has written across all businesses on Google Maps, not just this one.
I'm so grateful for everyone at Sydnee's. All of the staff really care about the well being of your fur baby. Gotta give a BIG shout out to Renee. She is the ONLY person my crazy dog will let cut his nails. And that says a lot. I/we LOVE Sydnee's! My babies are so happy after getting their nails done.
Price assessment: Great price
Services: Dog nail trimming
Mia Porche (Mia J Brielle)3 reviewsiTotal number of Google reviews Mia has written across all businesses on Google Maps, not just this one.
My girl Nugget was nervous and Kam took really good care of her. She smelt fantastic! Her coat was so soft and they gave me good information about all the things that she had done and things that I might need to talk to my vet about. Most importantly her nails were done perfectly. No chips or anything. Would highly recommend taking your pet here.
Price assessment: Great price
Services: Dog ear cleaning, Dog bathing and blow dry, Dog full service grooming, Dog nail trimming
cristina xoxx4 reviewsiTotal number of Google reviews cristina has written across all businesses on Google Maps, not just this one.
I took my very anxious toy poodle in today and he was groomed by Kate. She did an excellent job and took really great care of him considering his anxiety. He came out looking very handsome , thank you again Kate! We will be back to see you :)
Price assessment: Reasonable price
Services: Dog grooming
Donna1 reviewiTotal number of Google reviews Donna has written across all businesses on Google Maps, not just this one.
I have a long hair beautiful Orange 🍊 Tabby Hairy 🐈 🥰 CAT. SYDNEES Does A COMPLETE Satis faction Five STAR ⭐️ ⭐️⭐️⭐️⭐️⭐️Beautiful kitty 🐱 LION 🦁 haircut with the Works Plus!!🐈🍊😘😊💯
