Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%30+10.5Reliability 15%17+2.6Craft & service 20%6+1.2Value 10%11+1.1Momentum 8%90+7.2Track record 7%89+6.2Accountability 5%76+3.8Experts Score= 33Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.33SCORESylvan Learning of West Indianapolis
Indianapolis, IN · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #62Position by Experts Score among all companies we track in this category. of 78 tutors · 4.9★ from 173 Google reviews
Report card
Percentile vs other tutors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and track record; weakest: craft & service.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Sylvan Learning of West Indianapolis is better than 30% of tutors.D
30
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Sylvan Learning of West Indianapolis is better than 17% of tutors.F
17
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Sylvan Learning of West Indianapolis is better than 6% of tutors.F
6
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Sylvan Learning of West Indianapolis is better than 11% of tutors.F
11
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Sylvan Learning of West Indianapolis is better than 90% of tutors.A
90
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Sylvan Learning of West Indianapolis is better than 89% of tutors.A
89
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Sylvan Learning of West Indianapolis is better than 76% of tutors.B
76
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Great price 0%Reasonable 71%Overpriced 0%Not sure 29%
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