T M's Collision Repair logo

T M's Collision Repair

Auto body shop · Albuquerque, NM · reviewed since 2013

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%57+4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#40 of 103 auto body shopsPosition by Experts Score among all companies we track in this category. · better than 62%
4.9 ★★★★★ 257 Google reviews · 18 photos
95%five-star reviews
4.97★last 12 monthsAverage stars on reviews from the last 12 months only.
1.1%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
2%reviews answered by the owner
Oct 2026latest review

T M's Collision Repair at a glance

Google reviewers rate T M's Collision Repair 4.9 out of 5 based on 257 reviews, with the owner responding to only 2 percent of them. Customers frequently cite fast turnaround times, accurate communication, fair pricing, and thorough cleaning of vehicles upon completion. While most praise the quality of body work and staff professionalism, a few low-star reviews mention scheduling delays, limited Friday afternoon availability, and difficulty obtaining initial estimates.

  • Google rating: 4.9 out of 5 from 257 reviews (95% five-star).
  • Reviews on this page: 257 Google reviews (191 with written comments, 8 with photos).
  • Owner responses: the business replied to 2% of reviews.
  • Most recent review: October 26, 2026.
  • Service: Auto Body Shop serving Albuquerque, New Mexico.

Data from Google, last updated November 1, 2026.

Score profile vs other auto body shops

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

Satisfaction92Reliability89Craft & service100Value100Momentum100Replies to reviews57Satisfaction: 92 (median 90)Reliability: 89 (median 86)Craft & service: 100 (median 99)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 57 (median 58)
T M's Collision RepairAuto Body Shops median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.T M's Collision Repair: 92/100 on this factor. Category median: 90.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.T M's Collision Repair: 89/100 on this factor. Category median: 86.A
89
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.T M's Collision Repair: 100/100 on this factor. Category median: 99.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.T M's Collision Repair: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.T M's Collision Repair: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.T M's Collision Repair: 57/100 on this factor. Category median: 58.C
57

Bar = this company · dark tick = category median.

Star ratings

257 Google reviews we collected

  • 5 stars24395%
  • 4 stars73%
  • 3 stars10%
  • 2 stars10%
  • 1 star52%

Praise vs complaints

Phrases our text analysis found in 191 written reviews

  • Praise35398%
  • Complaints82%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1043%
  • Reasonable1252%
  • Overpriced00%
  • Not sure14%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude8122%
  • Quality & results7922%
  • Would recommend6819%
  • Speed & response5014%
  • Price & value349%
  • Communication288%
  • Honesty & trust216%

What customers talk about

We read 191 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Both times they were courteous, professional, fast, and do superior work.”
  • “Very friendly & respectful people & did an excellent job on my truck!”
    “The front wheels were damaged in the accident and my insurance chose to repair rather than replace them.”
  • “I would definitely recommend TM’s Collision to anyone needing body work done.”
  • “They were able to repair my truck quickly—within the same week—which I really appreciated.”
  • “They may take a little longer to book but it's worth it - highly recommend TM'S!”
  • “Great communication, fast turnaround, and quality service.”
  • “They do amazing work, they’re honest and they don’t try to rip you off .”

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired T M's Collision Repair for 5 kinds of job. Pick one to see what they paid and said.

Recent reviews

Deren3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

This was my 2nd time using TM’s. Both times they were courteous, professional, fast, and do superior work. Car has been returned to me earlier than expected, looking brand new.

Reasonable pricePaintingBody & Trim
Susan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Absolutely love this place! Very friendly & respectful people & did an excellent job on my truck! ❤️

Reasonable pricePaintingBody & Trim
randy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Repaired driver side door. Excellent work and experience start to finish, thank you Bo

Great pricePaintingBody & Trim
PatrickLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Just got my 2026 Honda CRV back got swiped in a parking lot perfect repair could never tell anything happened !

Great pricePainting
Brian9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

TM’s Collision provided excellent service from start to finish. They were able to repair my truck quickly—within the same week—which I really appreciated. The whole process was smooth, with no long waits for the estimate, drop-off, or pickup. Not only did they take care of the damage, but they also went above and…

JanetLocal Guide · 97 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

They did a fantastic job repairing our vehicle. One of the cleanest shops we’ve ever seen. Excellent staff and customer service.

Great pricePaintingBody & Trim

Photos

Customer reviews

4.9 ★★★★★ 257 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Deren Cooke3 reviewsTotal number of Google reviews Deren has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This was my 2nd time using TM’s. Both times they were courteous, professional, fast, and do superior work. Car has been returned to me earlier than expected, looking brand new.

  • Price assessment: Reasonable price
  • Services: Painting, Body & Trim
Peter CHase2 reviewsTotal number of Google reviews Peter has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Top-notch work and service! Absolutely excellent.

  • Price assessment: Great price
  • Services: Body & Trim
Susan Allen1 reviewTotal number of Google reviews Susan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Absolutely love this place! Very friendly & respectful people & did an excellent job on my truck! ❤️

  • Price assessment: Reasonable price
  • Services: Painting, Body & Trim
Janet BowmanLocal Guide · 17 reviewsTotal number of Google reviews Janet has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Car was like brand new and cleaned when they was done with repairs

randy klein11 reviewsTotal number of Google reviews randy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Repaired driver side door. Excellent work and experience start to finish, thank you Bo

  • Price assessment: Great price
  • Services: Painting, Body & Trim
Patrick GarciaLocal Guide · 18 reviewsTotal number of Google reviews Patrick has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Just got my 2026 Honda CRV back got swiped in a parking lot perfect repair could never tell anything happened !

  • Price assessment: Great price
  • Services: Painting
Jaylen Johnson3 reviewsTotal number of Google reviews Jaylen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Picked up my car it was clean and beautiful really happy with the outcome of it

Brian & Naya9 reviewsTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

TM’s Collision provided excellent service from start to finish. They were able to repair my truck quickly—within the same week—which I really appreciated. The whole process was smooth, with no long waits for the estimate, drop-off, or pickup. Not only did they take care of the damage, but they also went above and beyond by washing the entire truck before I picked it up. Great communication, fast turnaround, and quality service. I would definitely recommend TM’s Collision to anyone needing body work done.

Janet Vigil SanchezLocal Guide · 97 reviewsTotal number of Google reviews Janet has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They did a fantastic job repairing our vehicle. One of the cleanest shops we’ve ever seen. Excellent staff and customer service.

  • Price assessment: Great price
  • Services: Painting, Body & Trim
Susie Ellsworth2 reviewsTotal number of Google reviews Susie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service and the repair and paint came out perfect! Bonus was that they detailed my car!

  • Price assessment: Reasonable price
  • Services: Painting, Body & Trim

T M's Collision Repair on Google Maps →

Business details

  • Address: 2315 Wisconsin St NE, Albuquerque, NM 87110
  • Phone: (505) 271-1261
  • Service area: Albuquerque, NM