Analyzing 5,886,0405.9M ReviewsFor 16,24716.2K Experts

Experts Reviews · Company report
Tacoma Cat Grooming Kitty City logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%58+14.1Value 14%100+14.1Replies to reviews 7%10+0.7Craft & service penalty99−0.1Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

Tacoma Cat Grooming Kitty City

Tacoma, WA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #50Position by Experts Score among all companies we track in this category. of 74 mobile dog groomers · 4.8★ from 193 Google reviews

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Report card

Percentile vs other mobile dog groomers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tacoma Cat Grooming Kitty City is better than 81% of mobile dog groomers.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tacoma Cat Grooming Kitty City is better than 58% of mobile dog groomers.C
58
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Tacoma Cat Grooming Kitty City is better than 99% of mobile dog groomers.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tacoma Cat Grooming Kitty City is better than 100% of mobile dog groomers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tacoma Cat Grooming Kitty City is better than 100% of mobile dog groomers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Tacoma Cat Grooming Kitty City is better than 10% of mobile dog groomers.F
10

Reviews for your job

Customers hired Tacoma Cat Grooming Kitty City for 4 kinds of job.

Tacoma Cat Grooming Kitty City for cat grooming and styling

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Cat grooming and styling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Cat grooming and styling”

Kaitlyn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They did so good with our little baby! She’s looks great and I’m so glad she was loved on and everything while she was there! We are definitely keeping Stephanie as Lily’s groomer. 🥰

Reasonable priceCat grooming and stylingCat groomingCat bathing
ChelsieLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I highly recommend Steffy and Kitty City Grooming! Steffy called before our appointment to make sure she knew exactly what I was expecting, and to make sure she knew what kind of temperament my cat has. She was so friendly and sweet! I have never taken my long haired cat to be groomed or shaved before, but she gave…

Reasonable priceCat grooming and stylingCat grooming
Ashley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

5 starts all around!!! I discovered Kitty City at my vets office by running into Steff herself & she captured my cat mama heart , I new from the jump she could handle grooming my MaineCoon Zazu! I have taken my sweet baby to Kitty City now 3 times and I’m always so happy with the end results! Bring your cats here to…

Great priceCat grooming and styling
Sabrina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I LOVE THEIR PROFESSIONALISM. ​I took my long-haired cat, Teddy, to see Steffy and her husband today, and I cannot recommend them enough! They utilize a two-person grooming technique that is standard for their services, which provides such a great sense of security and a quiet/calm environment. ​Even though Teddy is…

Customer photo from Sabrina's review
Great priceCat grooming and stylingCat groomingCat nail trimming
Amber10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Been going to Steffy for two years or so and she’s always amazing. My cat never has any issues during or after the grooming. Absolutely recommend to anyone who needs a cat groomer who will take care of your kitty the way you would.

Reasonable priceCat grooming and stylingCat bathingCat nail trimming
eLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Steffy is an amazing cat groomer and came recommended to me from our vet. Shackleton usually hates being brushed and washed but these guys are pros and got out all the tricky armpit knots and everything: he looks like a whole new kitty and I’ve never felt his fur be this soft and clean. Would 100% recommend. Love…

Reasonable priceCat grooming and stylingCat bathingCat nail trimming

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 50%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Cat grooming7—
Cat grooming and styling6—
Cat nail trimming6—
Cat bathing5—

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