SPAS · FINDLAY, OH
Tangles Hair Studio & Day Spa logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 39%3+1.2Reliability 17%3+0.5Craft & service 22%31+6.9Momentum 9%83+7.4Track record 8%73+5.7Accountability 6%5+0.3Experts Score= 22Not enough data for value; its weight is shared by the others.Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.22SCORE

Tangles Hair Studio & Day Spa

Better than 0% of spas · #20 of 20

4.7★127 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
22.2%1–2★ in 2 yrs (avg 1.3%)Share of reviews from the last 24 months that gave 1 or 2 stars.
0%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Tangles Hair Studio & Day Spa for hair coloring

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$120–140
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$125–$194
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 66/100.How Job match is calculatedBuilt only from reviews Google tagged “Hair coloring”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 6

All 7 Google reviews tagged “Hair coloring”

★★★★★ Ruthie · a year ago

Steph and her staff are awesome! I always have a great visit every time.

Paid $180–200Hair coloring
★★★★★ Bonnie · 2 years ago

Great experience every time I go. Love the atmosphere and great service. Everyone was very professional. I always recommend this salon!

Paid $120–140HairstylingHair coloringPerms
★★★★★ holly · 2 years ago

I have always had great experiences at Tangles! I love the evening and weekend hours and the salon itself is beautiful. I’m always counting down the days to be pampered again.

Paid $100–120HairstylingHair coloring
★★★★★ Shelby · 2 years ago

One of the very best hair salons I have ever been to. Very clean, friendly and professional. Everyone is so kind and personable! 10/10 would recommend!!!!

Paid $140–160HairstylingHair coloringBlowouts
★★★★★ Andrea · 2 years ago

I was completely impressed with their professionalism and customer service.

Paid $100–120HairstylingHair coloring
★★★★★ Lorna · 2 years ago

I love this place! Very professional. Always leave here feeling beautiful! A lot of services offered!

Paid $120–140HairstylingHair coloringBraids
★★★★★ Jadah · 3 years ago

If you decide to come to Tangles I highly recommend Taylor Sherman. She is a wonderful cosmetologist and a wonderful person. She was very sweet and my hair turned out beautiful. Thank you Taylor. In reference to the photo my hair was dark brown before she highlighted it.

BalayageBraidsHair coloring

vs category

Blue = Tangles, grey = spas average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

3.03.54.04.55.02023-Q2: 5.00★ (4 reviews)2023-Q3: 5.00★ (1 reviews)2023-Q4: 5.00★ (2 reviews)2024-Q1: 5.00★ (2 reviews)2024-Q2: 5.00★ (1 reviews)2024-Q3: 5.00★ (9 reviews)2024-Q4: 5.00★ (1 reviews)2025-Q1: 5.00★ (1 reviews)2025-Q2: 3.67★ (3 reviews)2025-Q3: 3.00★ (2 reviews)2025-Q4: 5.00★ (1 reviews)2026-Q2: 5.00★ (1 reviews)2023-Q22024-Q22025-Q22026-Q22026-Q4
This companyIndustrydot size = review count

Price

$103-2% vs typical spas

Bar = middle half of what customers paid · gold mark = category median.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 39%3+1.2Reliability 17%3+0.5Craft & service 22%31+6.9Momentum 9%83+7.4Track record 8%73+5.7Accountability 6%5+0.3Experts Score= 22Not enough data for value; its weight is shared by the others.Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
3
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
3
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
31
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
—
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
83
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
73
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
5

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+2 / −0
Professionalism
+5 / −0
Responsiveness
+0 / −0
Punctuality
+3 / −0
Value
+2 / −0

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