SPAS · FINDLAY, OH
Tangles Hair Studio & Day Spa logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 39%3+1.2Reliability 17%3+0.5Craft & service 22%31+6.9Momentum 9%83+7.4Track record 8%73+5.7Accountability 6%5+0.3Experts Score= 22Not enough data for value; its weight is shared by the others.Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.22SCORE

Tangles Hair Studio & Day Spa

Better than 0% of spas · #20 of 20

4.7★127 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
22.2%1–2★ in 2 yrs (avg 1.3%)Share of reviews from the last 24 months that gave 1 or 2 stars.
0%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Tangles Hair Studio & Day Spa for haircut

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$45–$79
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 63/100.How Job match is calculatedBuilt only from reviews Google tagged “Haircut”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 8

All 5 Google reviews tagged “Haircut”

★★★★★ Tarek · 6 months ago

Took myself and three kids for haircuts. They did fantastic with the kids, everyone there was very friendly, and it was very affordable. I will be going back for any future trims for me and the kids.

Kids' cutsHaircut
★★★★★ kate · 2 years ago

I've been pleased with Tangles from my head to my toes. Literally. I'm always greeted with genuine warmth and smiles and made to feel comfortable (because, let's face it, making conversation can be awkward at times) from the time I check in to the time I leave from all of the staff. Pedicure pampering is top notch.…

Paid $60–80HaircutPedicure
★★★★★ Lorna · 2 years ago

I love this place! Very professional. Always leave here feeling beautiful! A lot of services offered!

Paid $120–140HairstylingHair coloringBraids
★★★★★ Ashley · 2 years ago

I’ve been going to Tangles or many years, and have been looked after by several different ladies there. They all rock! They’ve all been super patient, creative, knowledgeable, and professional. I’ve trusted them with my wedding party’s hair, dramatic haircuts, and big changes for over a decade. ❤️

Paid $40–60HairstylingUpdosHaircut
★★★★★ Jadah · 3 years ago

If you decide to come to Tangles I highly recommend Taylor Sherman. She is a wonderful cosmetologist and a wonderful person. She was very sweet and my hair turned out beautiful. Thank you Taylor. In reference to the photo my hair was dark brown before she highlighted it.

BalayageBraidsHair coloring

vs category

Blue = Tangles, grey = spas average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

3.03.54.04.55.02023-Q2: 5.00★ (4 reviews)2023-Q3: 5.00★ (1 reviews)2023-Q4: 5.00★ (2 reviews)2024-Q1: 5.00★ (2 reviews)2024-Q2: 5.00★ (1 reviews)2024-Q3: 5.00★ (9 reviews)2024-Q4: 5.00★ (1 reviews)2025-Q1: 5.00★ (1 reviews)2025-Q2: 3.67★ (3 reviews)2025-Q3: 3.00★ (2 reviews)2025-Q4: 5.00★ (1 reviews)2026-Q2: 5.00★ (1 reviews)2023-Q22024-Q22025-Q22026-Q22026-Q4
This companyIndustrydot size = review count

Price

$103-2% vs typical spas

Bar = middle half of what customers paid · gold mark = category median.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 39%3+1.2Reliability 17%3+0.5Craft & service 22%31+6.9Momentum 9%83+7.4Track record 8%73+5.7Accountability 6%5+0.3Experts Score= 22Not enough data for value; its weight is shared by the others.Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
3
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
3
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
31
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
—
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
83
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
73
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
5

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+2 / −0
Professionalism
+5 / −0
Responsiveness
+0 / −0
Punctuality
+3 / −0
Value
+2 / −0

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