SPAS · FINDLAY, OH
Tangles Hair Studio & Day Spa logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 39%3+1.2Reliability 17%3+0.5Craft & service 22%31+6.9Momentum 9%83+7.4Track record 8%73+5.7Accountability 6%5+0.3Experts Score= 22Not enough data for value; its weight is shared by the others.Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.22SCORE

Tangles Hair Studio & Day Spa

Better than 0% of spas · #20 of 20

4.7★127 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
22.2%1–2★ in 2 yrs (avg 1.3%)Share of reviews from the last 24 months that gave 1 or 2 stars.
0%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Tangles Hair Studio & Day Spa for manicure

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.75
Usually paidThe price range customers picked most often for this job.$20–40
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$43–$59
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 62/100.How Job match is calculatedBuilt only from reviews Google tagged “Manicure”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 5

All 4 Google reviews tagged “Manicure”

★★★★★ Lindsey · 2 years ago

I love getting my nails and done here. The hair mask treatment they use leaves my hair feeling amazing. I tell my husband that they make me feel like a Disney princess😅 I take both of my kids to get their hair done at the salon as well. Would definitely recommend!

Paid $20–40HairstylingKids' cutsManicure
★★★★★ Lorna · 2 years ago

I love this place! Very professional. Always leave here feeling beautiful! A lot of services offered!

Paid $120–140HairstylingHair coloringBraids
★★★★★ Jadah · 3 years ago

If you decide to come to Tangles I highly recommend Taylor Sherman. She is a wonderful cosmetologist and a wonderful person. She was very sweet and my hair turned out beautiful. Thank you Taylor. In reference to the photo my hair was dark brown before she highlighted it.

BalayageBraidsHair coloring
★★★★ C · 5 years ago

Natasha did a really great job on my eyebrow waxing. She got it right on the first try. I've never had someone nail it on the first time. Plus she's really friendly. I would recommend her to others

Body waxingManicureService not listed+ Professionalism

vs category

Blue = Tangles, grey = spas average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

3.03.54.04.55.02023-Q2: 5.00★ (4 reviews)2023-Q3: 5.00★ (1 reviews)2023-Q4: 5.00★ (2 reviews)2024-Q1: 5.00★ (2 reviews)2024-Q2: 5.00★ (1 reviews)2024-Q3: 5.00★ (9 reviews)2024-Q4: 5.00★ (1 reviews)2025-Q1: 5.00★ (1 reviews)2025-Q2: 3.67★ (3 reviews)2025-Q3: 3.00★ (2 reviews)2025-Q4: 5.00★ (1 reviews)2026-Q2: 5.00★ (1 reviews)2023-Q22024-Q22025-Q22026-Q22026-Q4
This companyIndustrydot size = review count

Price

$103-2% vs typical spas

Bar = middle half of what customers paid · gold mark = category median.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 39%3+1.2Reliability 17%3+0.5Craft & service 22%31+6.9Momentum 9%83+7.4Track record 8%73+5.7Accountability 6%5+0.3Experts Score= 22Not enough data for value; its weight is shared by the others.Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
3
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
3
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
31
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
—
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
83
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
73
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
5

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+2 / −0
Professionalism
+5 / −0
Responsiveness
+0 / −0
Punctuality
+3 / −0
Value
+2 / −0

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