Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
TDS (The Detail Shop) logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%96+25Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

TDS (The Detail Shop)

West Haven, CT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 80 car detailing services · 5.0★ from 443 Google reviews

📞 Call (203) 816-5006Request a call backWebsite ↗

Report card

Percentile vs other car detailing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.TDS (The Detail Shop) is better than 99% of car detailing services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.TDS (The Detail Shop) is better than 96% of car detailing services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.TDS (The Detail Shop) is better than 100% of car detailing services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.TDS (The Detail Shop) is better than 100% of car detailing services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.TDS (The Detail Shop) is better than 100% of car detailing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.TDS (The Detail Shop) is better than —% of car detailing services.–
—

Reviews for your job

Customers hired TDS (The Detail Shop) for 8 kinds of job.

TDS (The Detail Shop) for headlight polishing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Headlight polishing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 21

All 7 Google reviews tagged “Headlight polishing”

LLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Great job. My car looks brand new.Love it!!

Steam cleaningFull body washHeadlight polishing
V4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mikes a pro. Reliable, fast, and pays attention to detail. I drove 45 minutes out of my way to use their services. Generally, I’m pretty hard to please and I’m usually disappointed one way or another when other people work on my car. Zero complaints here! I would use TDS again

Auto detailingClay bar treatmentFull body wash
Paul6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Mike and his team did a great job on revitalizing both the inside and outside of my 2012 LR. It looks new! The back leather seat had dirt embedded in it from many travels with my dog and 99% of it came out. They are not inexpensive, but the value was certainly worth the price!

Auto detailingCar waxingFull body wash
MattLocal Guide · 72 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

It’s simple, Mike at TDS Coating is the only one touching my family vehicles. His work is meticulous every time. 10 Stars

Auto detailingCar waxingClay bar treatment
RaoulLocal Guide · 64 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have to tell you how pleased I am with the sthe ceramic coating that they did on my 2022 ram 4 by 4. My truck has never looked so good and I love love the new shiny lock. These guys are incredible and I would strongly recommend if you're looking to have any type of detailed work done to your car or truck look look no further you found the place.

Auto detailingClay bar treatmentExhaust tip polishing
BuddyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Look no further for a car detail business! I had two trucks detailed in and out. Mike was spectacular to work with. He did everything he said he would and that includes taking care of a few minor oversights. He is all about the customer and their satisfaction. I run my business the same way at Ultimate…

Auto detailingCar waxingClay bar treatment
Harry4 years ago★★★★★

Rating only, no written review.

Auto detailingCar waxingClay bar treatment

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Auto detailing90—
Window tinting47—
Auto interior vacuuming43—
Full body wash38—
Car waxing35—
Wheel washing27—
Clay bar treatment23—
Paint repair21—

Compare with

A&O Auto Detailing & Customs LLC logoA&O Auto Detailing & Customs LLCExperts Score 99West Haven · 5.00★A Nice Touch Auto Detailing logoA Nice Touch Auto DetailingExperts Score 98West Haven · 5.00★Suave Auto Detailing logoSuave Auto DetailingExperts Score 98West Haven · 4.98★