Experts Reviews · Company report
TE Certified, Electrical, Plumbing, Heating & Cooling logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%94+13.3Replies to reviews 7%59+4.2Craft & service penalty98−0.2Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

TE Certified, Electrical, Plumbing, Heating & Cooling

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #86Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 13,000 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.TE Certified, Electrical, Plumbing, Heating & Cooling is better than 91% of electricians.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.TE Certified, Electrical, Plumbing, Heating & Cooling is better than 89% of electricians.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.TE Certified, Electrical, Plumbing, Heating & Cooling is better than 98% of electricians.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.TE Certified, Electrical, Plumbing, Heating & Cooling is better than 94% of electricians.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.TE Certified, Electrical, Plumbing, Heating & Cooling is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.TE Certified, Electrical, Plumbing, Heating & Cooling is better than 59% of electricians.C
59

Reviews for your job

Customers hired TE Certified, Electrical, Plumbing, Heating & Cooling for 8 kinds of job.

TE Certified, Electrical, Plumbing, Heating & Cooling for a/c system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.178
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.85
Usually paidThe price range customers picked most often for this job.$1–500
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$228–$1.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 11
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.92%

All 178 Google reviews tagged “A/C system repair” · showing 40

JohnLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★

Wired some new outdoor lights to be on a timer, but they never worked. Replaced a compressor on an AC unit that wasn't bad. Serviced an AC humidifier unit and forgot to reconnect the drain; water leaked onto the ceiling, which had to be repaired. This company is incompetent and will not warranty their work; they…

Paid $5,000+OverpricedHVAC system maintenanceA/C system maintenanceHeating system repair
BernitaLocal Guide · 56 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

⭐⭐⭐⭐⭐ Nathan and TE Certified Are Simply the BEST! We recently had a HVAC issue and leak in our new home, which is only six years old, and honestly, we weren't sure what to expect. You can't help but wonder, How can a new home already have problems? Well, as we learned, it happens! Nathan was absolutely wonderful!…

Paid $2,500–3,000Reasonable priceA/C system repair
Lois2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

Excellent

Paid $1–500Reasonable priceHVAC system maintenanceA/C system repair
DrewLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

TE Certified assisted me last week with assessing and replacing both HVAC systems in my 4,000 square foot house. The install team (led by Austin Barnes) arrived on time and was professional & attentive over the two days it took to complete the project. Everything was installed with great quality & care, no issues…

Paid $5,000+Reasonable priceHVAC system maintenanceA/C system maintenanceHeating system repair+ Responsiveness+ Punctuality+ Quality
Futon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Excellent and efficient service. Have used before and will continue to use . Their personnel explains things well and in terms I can understand

Paid $1–500Reasonable priceA/C system repair
Chris12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

We have had TE complete several projects at or home. Most recently they installed a whole house water filtration system. They did an excellent job and kept us informed throughout the installation. We have found TE to be honest, provide excellent service at a fair price and dependable.

Paid $1,500–2,000Reasonable priceGeneral constructionGarbage disposal installationHVAC system maintenance
Tom3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Jonathan replaced a faulty component in my HVAC system. He was efficient and very professional.

Paid $500–1,000Reasonable priceA/C system maintenanceA/C system repair
MaxLocal Guide · 200 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very happy with the service provided by TE Certified. We had a new HVAC install 2 years ago. The team who installed was greta, but we just seemed to keep having cooling issues after that. TE Certified's team worked with us to figure out the problem (our vents were originally installed poorly) and get us a solution…

Paid $5,000+Reasonable priceHVAC system maintenanceA/C system maintenanceA/C system repair
RaghunandanLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Armando was really good, he identified the problem and also solved it. I am appreciative of his work and eye for details that he took care of when he fixing the issue. Appreciate his work !

Paid $400–600OverpricedA/C system repairInstall thermostat
Ramal6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Incredible job! Fast, courteous, highly skilled and knowledgeable. He went over and above, getting replacement parts and coming back on the same day to make sure my family was safe and comfortable ASAP.

Reasonable priceHVAC system maintenanceA/C system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
Cheryl3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Michel arrived when he said he would. He was very knowledgeable and very detailed in his work. He put dates on the parts he changed out to remind us when it was changed. He showed me the bad parts before removing them and told me why they need replaced. He told me about their membership they offer and how it will…

A/C system repair
Dan11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very professional & thorough. Took time to explain and provided several options to repair.

Paid $4,500–5,000Reasonable priceA/C system maintenanceA/C system repairHVAC duct & vent repair
Leslie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Joe was very friendly and checked everything. He gave me recommendations for my unit which he also sent to me.

Paid $1–500Great priceHVAC system maintenanceA/C system maintenanceA/C system repair
ZofiaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Use TE Certified above all other HVAC companies out there! First of all, they communicate! You will get a call if they're running late, the tech will call 30 mintues as they're on the way. I really enjoyed my experince with them and will use no other for my current residence. My landlord refused to fix a broken AC…

A/C system maintenanceA/C system repair
Charles3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★

READ ME! Know what you are getting into before you call. I want to start out by saying, the technician was very friendly and communication regarding their arrival was prompt and professional. My wife felt comfortable while home alone, with our child, working with the tech to get a diagnosis. I was away for work…

A/C system repair
teri8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Marvin was great!! He was very thorough, checked everything and was able to explain what had gone wrong and how he would fix it in a way that I could follow ( I’m a medical person, somewhat clueless re home repairs) . He did a great job and I was very happy to have the ac working again in a short time!

Paid $1,400–1,600Not sureHVAC system maintenanceA/C system repairService not listed
Eric3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Tamir Williams from TE Certified Electrical, Plumbing, Heating & Cooling was excellent. He had an idea of what my cooling issue was just by hearing and then feeling the air coming out of one of the units located in the front of my townhouse. And yes, he was correct! He is very professional, knowledgeable, kind,…

Paid $500–1,000Reasonable priceA/C system repairRepair HVAC
JohnCarlo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★

Called asking for only a diagnostic. I get a call the next day saying that the technician is adding refrigerant. According to the technician there were no leaks found and that it was necessary for annual upkeep of my HVAC. Insulation was another service added without letting me know beforehand. End result: AC still…

Paid $1–500OverpricedHVAC system maintenanceA/C system repairRepair HVAC
BillLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Always appreciate the service your technicians provide. Joe is no exception. He was knowledgeable, polite, and efficient. He identified the problem(s) quickly and made the necessary repairs. T E Certified does it all!

Paid $1,200–1,400Reasonable priceA/C system repair
LauraLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Armando was friendly and professional and easily discovered our issue and got us back and running! He was very patient with my 4 year old granddaughter who wanted to help and give advice!

Paid $500–1,000Reasonable priceA/C system maintenanceA/C system repair
DavidLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Our tech Ricardo was very professional, diagnosed the problem and recommended a few additional tweaks to the thermostats. This was an emergency service and they were here with no hassle. He spend about 2 hours here with no rush job. I highly recommend this tech and company . I have now switched companies to service…

Paid $1–500Reasonable priceHVAC system maintenanceHeating system repairA/C system repair
IsraaLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I had a great experience with TE Certified thanks to Michel Moundounga and Joshua Cullman. They were both professional, knowledgeable, friendly, and made the entire AC repair experience so much better. They took the time to explain everything clearly and made sure the job was done properly. I really appreciate their…

A/C system repair
Ross5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Shane was awesome with the HVAC work and Andrew was great with the electrical work. Both identified all the problems and worked hard and fast to get it fixed.

HVAC system maintenanceElectrical parts assemblyA/C system repair
Peter3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Thanks to Andrew, Steve, and Paul for all their dedication and making the process feel easy and painless! Will recommend!

Paid $5,000+Great priceA/C system repairHeating system installationHVAC duct & vent installation
RobLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Andrew did a great job with the air conditioning system repairs at our home this morning! Excellent communication throughout, and he was very detailed as he explained what he was troubleshooting to fix the issue and also presenting different options. Also the front office was very helpful when I called yesterday to set up the appointment.

Paid $1–500Great priceA/C system repair
Julie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Casey was wonderfully Knowedgeable, courteous, and just an all around pleasant guy. We highly recommend him and all of the TE Certified guys we've worked with over the years.

Paid $1–500Reasonable priceA/C system repair+ Responsiveness+ Punctuality+ Quality
Brian6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Arnaldo is awesome! He spent all day in the blazing heat reconnecting my AC condensers. Very friendly and professional. Great service!

Paid $2,000–2,500Reasonable priceHVAC system maintenanceA/C system maintenanceA/C system repair
Wilfredo4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Issouf was the technician that came out to our home when we were having an issue with a newly installed system (installed by a different company). He came out and was able to identify an issue with the installation that believed would solve the cooling issue. It worked briefly and then began to not work properly…

Paid $1,500–2,000Reasonable priceA/C system repair
ansley2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★

Casey either does not know what he is doing, is full of it or both. TE is just like other HVAC companies in that their primary goal is to extract the maximum amount of money that they can get away with on each call. He told me that he couldn’t tell if my thermostat was bad, but it would cost $289 to replace. He…

Paid $1–500OverpricedA/C system maintenanceA/C system repair
Jeremy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

The work done by Shane from TE Certified was as expected very good. He explained what he was doing and gave me progress reports occasionally to keep me aware of how the project was going. The end result was a repaired system and some upgrades to duct work. I have used TE many times over the years and I would recommend them highly.

A/C system repair+ Responsiveness+ Punctuality+ Professionalism
Mark9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Very gracious and professional. Their response time is excellent and their service is thorough. Highly recommended!

A/C system repair
ArmandoLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jonathan was great… professional, courteous and informative.

Paid $1–500OverpricedA/C system repair
ryan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great service. Professional and communicative.

Paid $1–500Reasonable priceDrain cleaningA/C system repair
LauraLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I've used TE Certified to replace 4 AC units (different homes), as well as installing an EV charger. I cannot recommend them highly enough. They haven't been bought out by private equity like their competitors, meaning they offer great pricing, but they are also incredibly knowledgeable. The techs are always polite, on time, and communicative.

Reasonable priceA/C system repairHeating system installationRepair HVAC
MattLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Wayne came out and expertly diagnosed and serviced two of my systems. He was very professional and informative.

Paid $2,000–2,500OverpricedHVAC system maintenanceA/C system maintenanceA/C system repair
Frank1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Wish I could give 7 stars. Nate is a great tech and I can't say enough good things!

A/C system repair
Rachael9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Mike was so nice and explained some different options for our mini split unit repair. I didn’t feel like he rushed and he was so patient when I needed him to re-explain a few things

A/C system repair
Ellen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

He was very informative. Did a good job

Paid $500–1,000Reasonable priceA/C system repair
AndrewLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I can always count on TE when I'm having Air Conditioning repair/maintenance/help. They have great availability for appointments (and emergency repair). Recently was serviced by John Pittman for an AC system repair. He was able to come within a few hours, and after normal business hours (during the "after-hours"…

Reasonable priceA/C system repair
Tsega10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Mike was very knowledgeable and helpful, he got to the problem and provided a cheaper solution in a short amount of time! Highly recommended!

A/C system maintenanceA/C system repair

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Price

$731+53% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 16%Reasonable 73%Overpriced 4%Not sure 7%

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