Experts Reviews · Company report
TE Certified, Electrical, Plumbing, Heating & Cooling logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%94+13.3Replies to reviews 7%60+4.2Craft & service penalty98−0.2Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

TE Certified, Electrical, Plumbing, Heating & Cooling

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #104Position by Experts Score among all companies we track in this category. of 151 electricians · 4.9★ from 13,000 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.TE Certified, Electrical, Plumbing, Heating & Cooling is better than 91% of electricians.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.TE Certified, Electrical, Plumbing, Heating & Cooling is better than 89% of electricians.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.TE Certified, Electrical, Plumbing, Heating & Cooling is better than 98% of electricians.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.TE Certified, Electrical, Plumbing, Heating & Cooling is better than 94% of electricians.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.TE Certified, Electrical, Plumbing, Heating & Cooling is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.TE Certified, Electrical, Plumbing, Heating & Cooling is better than 60% of electricians.B
60

Reviews for your job

Customers hired TE Certified, Electrical, Plumbing, Heating & Cooling for 8 kinds of job.

TE Certified, Electrical, Plumbing, Heating & Cooling for water heater repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.92
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$400–600
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%

All 92 Google reviews tagged “Water heater repair” · showing 40

Jim7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★

James worked diligently to fix all of the punch list items .

Paid $3,000–3,500Reasonable priceToilet repairPlumbing leak detectionInstallation
Tim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Alex was very professional, both in his manner with us and his ability to quickly assess our problem and fix it. We highly recommend him and others we've worked with before from TE Certified!

Paid $1–500Reasonable priceWater heater repair
LenoreLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I am a new home maintenance customer. Darren came to assess two issues (running toilet and odor from sink). He was able to quickly identify the issues, clearly explain what needed to be done and my options, create an estimate, obtain the parts, and complete the work all within the same day. Darren is also friendly,…

Paid $1,500–2,000Reasonable priceToilet repairGeneral repairsWater heater repair
Jill16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

We regularly use TE! They are professional, conscientious, easy to schedule, and go the extra mile to satisfy us as a customer.

Paid $1–500Reasonable priceWater heater repairElectrical outlet & switch installation+ Responsiveness+ Punctuality+ Quality
TeliaLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I gave them 5 stars and they deserved 10. First of all they came out when no one else could or was available in a reasonable time frame. My water heater leaked and they came out and fixed it. It was old so it went out again and they came out again and replaced it in a timely manner and the service was impeccable.…

Paid $5,000+Great priceWater tank installationElectrical outlet & switch repairWater tank repair
Lucia10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Professional courteous service. Prompt response-same day repair for pressure regulator on my hot water heater. Would definitely recommend.

Paid $500–1,000Reasonable priceWater heater repair
Barry8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Professional. Quality workmanship.

Reasonable pricePlumbing pipe repairGeneral repairsWater heater repair
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

TE Certified plumber Mr. Brandon is the best plumber that I have ever hired, won't use another company.

Paid $2,000+Great priceWater heater installationWater tank repairWater heater repair
Donald3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

On-time; good communications skills. Will schedule several of his recommended next steps in early January.

HVAC system maintenanceWater heater repair
SALocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Ricky installed a hot water recirculating system with an analog timer. He installed some new copper tubing. Now we can get hot water quickly in all of the bathtooms & the kitchen. It’s working well!

Paid $1,800–2,000Great priceHVAC system maintenancePlumbing pipe repairHeating system installation
David8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Harun was on time, courteous, and did a good job for us in flushing out our water heater and doing an inspection of our plumbing system. He also provided 3 options on changing out our current water heater

Paid $1–200Reasonable priceWater heater repair
JenniferLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Saved us buying an unnecessary new water heater. Thank you!!!

Water heater repair
Douglas7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Dani was terrific. He was very clear about what he would be doing, finished the work quickly, and made sure he went over everything with us once he was done. Plus, he's a nice guy.

Paid $400–600Not sureWater heater repair
ADRIAN4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Nick did an outstanding job! He was professional, on time, and extremely knowledgeable. My water pressure is finally back to where it should be, and the difference is incredible. The work was done efficiently and everything was explained clearly. I couldn’t be more pleased with the results and would absolutely…

Paid $1–200Great priceWater heater repair
DianaLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I would give Chase 10 stars if I could. After the first TE "Water Heater Expert" came to repair an electrical issue on my EcoSmart tankless water heater but didn't, Chase was dispatched to complete the job. I could immediately sense how he genuinely wanted to help me after he heard what happened with the initial…

Paid $400–600Electrical inspectionsWater heater repairElectrical wiring repair
LLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Andrew P was professional, knowledgeable, and courteous. Additionally, Isaac A the plumber was very thorough in investigating a water pressure issue. He was also very professional, knowledgeable, and courteous and I appreciated how he was able to offer alternative solutions to resolve the issue.

Great priceToilet repairFan installationWater heater repair
GrantLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Great experience with TE Certified and my technician, Nate. Communication and booking my appointment were seamless and they did a great job providing updates, estimates and invoicing. My tankless water heater is now working again and I'm very happy with the results. Thanks.

Reasonable priceWater heater repair
manuLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Isaac provided exceptional water heater related plumbing service at my home. Here’s why he stands out: Professional & Punctual: Arrived on time and was courteous throughout. Expert Guidance: Assessed the issue, presented multiple options, and recommended the best solution for my specific situation. Thorough &…

Paid $600–800Great priceWater heater repair
OrangoLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Luis from TE Certified was excellent. I have a hybrid heat pump electrical Rheem that’s been having issues, and when I had other plumbers come by to fix it earlier they had no idea how to deal with it and were texting their friends to ask for instructions. Luis on the other hand was very knowledgeable and efficient…

Paid $600–800Water heater repair
JuliaLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

We just had the pleasure of using TE Certified this weekend due to an emergency related to our water heater. My first good impression of TE started with Ella at your call center who went out of her way to ensure we had a plumber out asap; this was great service given that I called Reliable Heating and Plumbing and…

Paid $800–1,000Reasonable priceWater heater repair
StaceyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Stephen Matthews did a great job doing the cleaning maintenance on my water heater, troubleshooting and explaining how he detected and diagnosed a problem. I couldn't fault his logic. Nice job!

Paid $1–200Great priceWater heater repair
Brian4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Jacob was very professional, thorough, and efficient. He was on time and called before arriving. He also explained everything up front before labor began. I must say that their quote was more expensive than other quotes I received, but they guarantee parts and service for one year. I felt secure moving…

Paid $600–800OverpricedWater heater repair
shane4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Ryan was our technician that came out to deal with a pretty major gas line problem. He was awesome! The most impressive part was how clean and organized he kept the area he was working on. Typically if someone is doing any major work on your house it’s a mess you have to live in. We barely noticed any work was…

Great priceWater heater repairHeating system maintenancePlumbing leak repair
Bryan17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Excellent experience. Our technician Andrew Perez was professional and provided clear options for our problem. Thanks!!!

Paid $1,600–1,800Reasonable priceWater heater repair+ Responsiveness+ Punctuality+ Quality
Monica3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Stephen was incredibly thorough, clear and took the time to explain all our options. I was extremely impressed with him and look forward to working with him in the future.

Reasonable pricePlumbing leak detectionPlumbing pipe repairWater heater repair
KevinLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Barrett did a great job fixing my upstairs bathtub faucet and replacing the hardware. He was very thorough with the fix and made sure I was happy with everything before he left. He also did a quick walkthrough while here and identified another issue that would have been very costly if left unfixed for too much…

Paid $800–1,000Reasonable pricePlumbing pipe repairWater tank repairWater heater repair
Jeannine8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

TE Certified is always knowledgeable and efficient.

Paid $200–400Reasonable priceToilet repairWater heater installationGarbage disposal installation
TimLocal Guide · 58 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

I'm definitely a TE frequent flier, as I use them for electrical, plumbing and HVAC. They are definitely not the low cost provider in these areas, but they are always prompt, they do competent work and they are very focused on respecting your home when they are inside, protecting furniture and surfaces as well as…

Shower installationWater heater repair
KattLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

TE is always a great experience. Technicians always show up pleasant and forthcoming with information and their prices are just right-- the lowest I'd be comfortable paying for a good quality job. Garrett was incredibly kind and courteous and happy to discuss many different options with me as well as provide ample education on his process.

Water tank repairWater heater repair
jimLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I recently had Dani and Reese come out to my house to install a new expansion tank on my hot water heaters and a new main shuttle valve. These guys are great, easy to work with and provided very reasonable pricing and were in and out very quickly. Same day service and left the place very clean. I would highly recommend TE Certified.

Paid $600–800Reasonable priceWater heater repair
Donna8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Chad came to inspect my plumbing as part of my service agreement with TE Certified. He found two urgent issues with my water heater, and returned today to correct them. His work was completed efficiently and made sure to leave the area he worked in clean.

Plumbing leak detectionWater heater repair+ Responsiveness+ Punctuality+ Quality
SherriLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

After taking care of a water leak, Isaac performed a safety check of my home. He found a disconnected vent at the gas water heater which could potentially emit hazardous gas fumes into the attic space, with the potential of seeping into the house. Thankfully, Issac was able to fix the vent issue the same day without…

Paid $1–200Reasonable priceWater heater repair
Roger4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Stephen and Barrett at TE were very clear in their communications and gave several options for my situation. Was very pleased with the work and price with the tankless water heater service. Will definitely use them again and will strongly recommend.

Paid $400–600Great priceWater heater repair
Elizabeth8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Sept 2025 Update - We’ve used TE for several projects now. Everyone has been great. This week we had Garrett, Albert, and Anthony come out to help us with a big electrical repair and a furnace repair and replacement. It was really nice to see Anthony again. It’s always a great sign when the same people still work…

Toilet repairWater heater installationHVAC system maintenance
Saucey3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mike is great, gives you a good feeling about the experience. Top notch, I hope to get him again.

Paid $600–800Reasonable priceGeneral repairsWater heater repair
Pamela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very helpful! Arrived when promised. Addressed the issues I needed to take care of in a prompt and professional manner.

Paid $600–800Not sureWater heater repairService not listed
Jessica6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Our hot water heater was leaking on the holiday weekend. Zach Jacobs came out, assessed the issue and we were up and running with a new one the same day! He was very professional and a pleasure to work with. Highly recommended.

Water heater repair
matthewLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Craig and team did a great job with my EV outlet. Very informative and estimated fairly and finished within an hour. I'll definitely recommend them going forward. Ben did a great job with fixing my water boiler. He had alot of trial and error but did not give up until the job was solved. He called around to ensure…

Paid $400–600Reasonable priceWater heater repair
AshleyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I needed to have my water heater flushed and address a popping noise I was hearing when turning on the shower or washer machine. Ricky and Navy came out and I have to say they did a PHENOMENAL job!!! They were beyond helpful and went out their way to educate me and walk me through what should be done or gave…

Reasonable priceWater tank repairWater heater repair
Jacqui8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ryan was super helpful and very knowledgeable. He answered all of my questions and spent time walking me through the issues and options to fix the problem. Also I had someone out here less than 12 hours from my original call! Great service.

Water heater repair

Show more water heater repair reviews (52 more) →

Price

$731+46% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 16%Reasonable 73%Overpriced 4%Not sure 7%

Jobs customers hired them for

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