How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%94+13.3Replies to reviews 7%60+4.2Craft & service penalty98−0.2Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORETE Certified, Electrical, Plumbing, Heating & Cooling
Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #104Position by Experts Score among all companies we track in this category. of 151 electricians · 4.9★ from 13,000 Google reviews
Report card
Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired TE Certified, Electrical, Plumbing, Heating & Cooling for 8 kinds of job.
TE Certified, Electrical, Plumbing, Heating & Cooling for water heater repair
Clear ✕All 92 Google reviews tagged “Water heater repair” · showing 80
James worked diligently to fix all of the punch list items .
Alex was very professional, both in his manner with us and his ability to quickly assess our problem and fix it. We highly recommend him and others we've worked with before from TE Certified!
I am a new home maintenance customer. Darren came to assess two issues (running toilet and odor from sink). He was able to quickly identify the issues, clearly explain what needed to be done and my options, create an estimate, obtain the parts, and complete the work all within the same day. Darren is also friendly,…
We regularly use TE! They are professional, conscientious, easy to schedule, and go the extra mile to satisfy us as a customer.
I gave them 5 stars and they deserved 10. First of all they came out when no one else could or was available in a reasonable time frame. My water heater leaked and they came out and fixed it. It was old so it went out again and they came out again and replaced it in a timely manner and the service was impeccable.…
Professional courteous service. Prompt response-same day repair for pressure regulator on my hot water heater. Would definitely recommend.
Professional. Quality workmanship.
TE Certified plumber Mr. Brandon is the best plumber that I have ever hired, won't use another company.
On-time; good communications skills. Will schedule several of his recommended next steps in early January.
Ricky installed a hot water recirculating system with an analog timer. He installed some new copper tubing. Now we can get hot water quickly in all of the bathtooms & the kitchen. It’s working well!
Harun was on time, courteous, and did a good job for us in flushing out our water heater and doing an inspection of our plumbing system. He also provided 3 options on changing out our current water heater
Saved us buying an unnecessary new water heater. Thank you!!!
Dani was terrific. He was very clear about what he would be doing, finished the work quickly, and made sure he went over everything with us once he was done. Plus, he's a nice guy.
Nick did an outstanding job! He was professional, on time, and extremely knowledgeable. My water pressure is finally back to where it should be, and the difference is incredible. The work was done efficiently and everything was explained clearly. I couldn’t be more pleased with the results and would absolutely…
I would give Chase 10 stars if I could. After the first TE "Water Heater Expert" came to repair an electrical issue on my EcoSmart tankless water heater but didn't, Chase was dispatched to complete the job. I could immediately sense how he genuinely wanted to help me after he heard what happened with the initial…
Andrew P was professional, knowledgeable, and courteous. Additionally, Isaac A the plumber was very thorough in investigating a water pressure issue. He was also very professional, knowledgeable, and courteous and I appreciated how he was able to offer alternative solutions to resolve the issue.
Great experience with TE Certified and my technician, Nate. Communication and booking my appointment were seamless and they did a great job providing updates, estimates and invoicing. My tankless water heater is now working again and I'm very happy with the results. Thanks.
Isaac provided exceptional water heater related plumbing service at my home. Here’s why he stands out: Professional & Punctual: Arrived on time and was courteous throughout. Expert Guidance: Assessed the issue, presented multiple options, and recommended the best solution for my specific situation. Thorough &…
Luis from TE Certified was excellent. I have a hybrid heat pump electrical Rheem that’s been having issues, and when I had other plumbers come by to fix it earlier they had no idea how to deal with it and were texting their friends to ask for instructions. Luis on the other hand was very knowledgeable and efficient…
We just had the pleasure of using TE Certified this weekend due to an emergency related to our water heater. My first good impression of TE started with Ella at your call center who went out of her way to ensure we had a plumber out asap; this was great service given that I called Reliable Heating and Plumbing and…
Stephen Matthews did a great job doing the cleaning maintenance on my water heater, troubleshooting and explaining how he detected and diagnosed a problem. I couldn't fault his logic. Nice job!
Jacob was very professional, thorough, and efficient. He was on time and called before arriving. He also explained everything up front before labor began. I must say that their quote was more expensive than other quotes I received, but they guarantee parts and service for one year. I felt secure moving…
Ryan was our technician that came out to deal with a pretty major gas line problem. He was awesome! The most impressive part was how clean and organized he kept the area he was working on. Typically if someone is doing any major work on your house it’s a mess you have to live in. We barely noticed any work was…
Excellent experience. Our technician Andrew Perez was professional and provided clear options for our problem. Thanks!!!
Stephen was incredibly thorough, clear and took the time to explain all our options. I was extremely impressed with him and look forward to working with him in the future.
Barrett did a great job fixing my upstairs bathtub faucet and replacing the hardware. He was very thorough with the fix and made sure I was happy with everything before he left. He also did a quick walkthrough while here and identified another issue that would have been very costly if left unfixed for too much…
TE Certified is always knowledgeable and efficient.
I'm definitely a TE frequent flier, as I use them for electrical, plumbing and HVAC. They are definitely not the low cost provider in these areas, but they are always prompt, they do competent work and they are very focused on respecting your home when they are inside, protecting furniture and surfaces as well as…
TE is always a great experience. Technicians always show up pleasant and forthcoming with information and their prices are just right-- the lowest I'd be comfortable paying for a good quality job. Garrett was incredibly kind and courteous and happy to discuss many different options with me as well as provide ample education on his process.
I recently had Dani and Reese come out to my house to install a new expansion tank on my hot water heaters and a new main shuttle valve. These guys are great, easy to work with and provided very reasonable pricing and were in and out very quickly. Same day service and left the place very clean. I would highly recommend TE Certified.
Chad came to inspect my plumbing as part of my service agreement with TE Certified. He found two urgent issues with my water heater, and returned today to correct them. His work was completed efficiently and made sure to leave the area he worked in clean.
After taking care of a water leak, Isaac performed a safety check of my home. He found a disconnected vent at the gas water heater which could potentially emit hazardous gas fumes into the attic space, with the potential of seeping into the house. Thankfully, Issac was able to fix the vent issue the same day without…
Stephen and Barrett at TE were very clear in their communications and gave several options for my situation. Was very pleased with the work and price with the tankless water heater service. Will definitely use them again and will strongly recommend.
Sept 2025 Update - We’ve used TE for several projects now. Everyone has been great. This week we had Garrett, Albert, and Anthony come out to help us with a big electrical repair and a furnace repair and replacement. It was really nice to see Anthony again. It’s always a great sign when the same people still work…
Mike is great, gives you a good feeling about the experience. Top notch, I hope to get him again.
Very helpful! Arrived when promised. Addressed the issues I needed to take care of in a prompt and professional manner.
Our hot water heater was leaking on the holiday weekend. Zach Jacobs came out, assessed the issue and we were up and running with a new one the same day! He was very professional and a pleasure to work with. Highly recommended.
Craig and team did a great job with my EV outlet. Very informative and estimated fairly and finished within an hour. I'll definitely recommend them going forward. Ben did a great job with fixing my water boiler. He had alot of trial and error but did not give up until the job was solved. He called around to ensure…
I needed to have my water heater flushed and address a popping noise I was hearing when turning on the shower or washer machine. Ricky and Navy came out and I have to say they did a PHENOMENAL job!!! They were beyond helpful and went out their way to educate me and walk me through what should be done or gave…
Ryan was super helpful and very knowledgeable. He answered all of my questions and spent time walking me through the issues and options to fix the problem. Also I had someone out here less than 12 hours from my original call! Great service.
3nd time I have used TE. Twice for electrical work and now to replace an old water heater. Absolutely great experience with the professional techs both times. Highly recommend. And the Technician, Trevor was professional, knowledgeable and efficient.
Excellent service! We have been using them for years!
Ryan and his associate were amazing from the minute they walked in our home. He was friendly and professional and even though the part that was needed he didn’t have on his truck, which was out of his control, he called around to other associates/team members trying everything he could to solve the issue. We were…
JR was professional and fixed our tankless water heater. Thank you
Chris, along with Brandon, is an exemplary plumbers who represent TE Certified will a depth of industry knowledge and professional composure I do not often experience when I hire service providers. Both are sincere, trustworthy persons I would recommend to anyone who needs a reliable, capable pro to solve any issue…
We used TE Certified a while back when we had some plumbing issues in our new (but old!) house— the team was very professional and responsive. Between the time we had our initial consult and when they came out to perform our service, another issue popped up and they were kind enough to take the time to address the…
Best response. I feel they do not try to over charge you.
Jason Bradbury completed various plumbing work and inspection for our home. He was very knowledgeable, professional, and answered all of our questions and concerns. He did great work and definitely would recommend.
Gavin from TE Certified was extremely professional and knowledgeable. He helped us replace our broken water heater the same day. Thank you for your help!
I have worked with TE Certified several times for electrical and plumbing needs. Each time they are very professional, friendly, and responsive. The most recent time, I worked with a plumbing technician Sam, and he was amazing to work with for our tankless hot water heater. When I need a plumber again, I will be…
This technician was polite, helpful, professional and skilled. He also communicated well and showed up on the early side of his scheduled window, which I appreciated.
JR was very thorough and informative. Did professional, quality work. And although it's not always possible, he was able to come out the same day and also stayed a little later to complete. Great job!
Great customer service, fixed several plumbing problems, on time, friendly and helpful when explaining what work was needed.
Quality professional work. Technician was knowledgeable and personable. Prompt service!
Charley is the man!
Kind, professional and experienced policy and how new tank works...awesome worker
The plumbing technician (Evan Wheeler), that did the re-piping of my home and installation of a water heater performed an excellent job. He was extremely knowledgeable, professional, organized, neat & clean, and easy to work with. I have owned homes since 1990, in three different states, and this was by far the…
From their first visit over a year ago to today, we know we can count on TE to be on time, professional, and reliable. They stand behind their work. Period.
We had plumbing work done at our new home. This included reinstalling our water heater and piping up to code, replacing our water line, repairing our sewer line, and other miscellaneous fixes. Chris at TE Certified was professional all throughout and took great care of our needs. I would gladly work with them again and highly recommend to others.
Some of the best customer service we have received from any company since moving to Atlanta. Chris was extremely helpful and went above and beyond to ensure the problem was fixed as quickly as possible.
TE Certified has earned my trust with their great work!
Great Guys.. Juan Diaz for the Tech that replaced our Water Heater.... I would recommend him and the company any day or time... Awesome Job.
Update: It’s been years since I first used their services, and I still find that TE Certified’s service is top notch! _____ After playing phone tag with another company for 2 days, I called TE Certified Electricians and immediately experienced a marked improvement in Customer Service. The representatives on the…
Every single employee of TE Certified is a professional at their work and personable to speak with. These folks are the best I've ever dealt with. We have now come to use them for all electrical, plumbing and HVAC services.
Excellent service- our tech Chris did a fantastic job of communicating the issue and quickly resolving the issue
Josh is professional, thorough and patient. We will always request him for our plumbing needs.
I've used TE Ceritfied in the past for electrical and HVAC work; and they've always done a great job. But now, I would highly recommend them for plumbing needs too! Ben Allen and his plumbing crew came out and fixed a major main sewer line issue. They were courteous and professional; and made sure to keep me…
They were on time, courteous, and came fully prepared for same day installation. They also checked all plumbing in my house free or charge. Wonderful experience!
Stellar service!! Chris was so great, he took care of everything and keep me updated on the process. And he is so professional and friendly! Will definitely TE Certified again and will ask for Chris!!
Repair water pressure issues and replace water heater
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Electrical outlet & switch repair | 447 | $114–$415 |
| Electrical outlet & switch installation | 411 | $248–$986 |
| Electrical wiring installation | 395 | $383–$1.7k |
| HVAC system maintenance | 381 | $37–$285 |
| Light fixture installation | 350 | $209–$933 |
| Electrical panel replacement or upgrading | 311 | $1.8k–$4.9k |
| Electrical inspections | 297 | $54–$351 |
| Plumbing pipe repair | 284 | $353–$1.2k |
