Analyzing 10,151,58410.2M ReviewsFor 28,77528.8K Experts

Experts Reviews · Company report
Tech One Automotive logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%71+17.2Value 14%87+12.3Replies to reviews 7%72+5.1Craft & service penalty98−0.2Momentum penalty77−2.3Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORE

Tech One Automotive

Austin, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #747Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 1,433 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tech One Automotive is better than 77% of auto repair shops.B
77
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tech One Automotive is better than 71% of auto repair shops.B
71
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Tech One Automotive is better than 98% of auto repair shops.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tech One Automotive is better than 87% of auto repair shops.A
87
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tech One Automotive is better than 77% of auto repair shops.B
77
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Tech One Automotive is better than 72% of auto repair shops.B
72

Reviews for your job

Customers hired Tech One Automotive for 8 kinds of job.

Tech One Automotive for auto a/c replacement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto A/C replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 58

All 7 Google reviews tagged “Auto A/C replacement”

Nick.6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I’ve been coming to TechOne for a few years now for all of my car services and repairs. They have continued to show that they are priced competitively, have a quick turnaround, and are honest about their work. I have had my a/c go out twice now since living in Austin - the first time I had the part replaced with…

Great priceGeneral repairs & maintenanceElectricalEngine repair
Lizzy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I’ve used Tech One Automotive multiple times now, and every experience has been great. The whole team there is wonderful, but Billy has helped me several times, and he’s always been super kind, helpful, professional, and honest. He actually listens to your concerns, explains things clearly, and I’ve always felt…

Air & cabin filter replacementGeneral repairs & maintenanceTire rotations
William8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great group of folks, fair and reasonably priced Trent Pappin is always there and ready to help with great customer service. I'll always go back!

TransmissionCarburetor cleaningAir & cabin filter replacement
Matt8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

These are the only folks I go to for my vehicle…period! They are friendly, informative, honest, affordable and ridiculously fast. Can’t recommend them enough! Thanks guys!

Auto A/C replacement
Carol9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Truly the best mechanics in Austin. I live in Riverside and it's well worth the 25-30 minute commute for the level of service they provide. Thanks for all your help!

A/C installation & repairAuto A/C rechargeAuto A/C replacement
ZachLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Can't say enough great things about Tech One Automotive. There are plenty of mechanics closer to me but this place is worth the drive. My AC picked the worst time of year to die on me, so I brought it in for them to diagnose. It wasn't good news, the compressor and condenser needed to be replaced, but the prices…

Auto A/C replacement
Joe3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Thanks for always taking care of me as a client. I have had work done on all three of my cars. Misty and Trent are both great just to name a few. Great service and you always drive off the lot feeling comfortable that the work they do was above and beyond. Thanks guys!

A/C installation & repairAuto A/C rechargeAuto A/C replacement

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 50%Overpriced 8%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance184—
Oil change153—
Brakes74—
Auto engine diagnostic63—
Vehicle Inspection58—
Auto maintenance56—
Engine repair46—
Tires46—

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