How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%70+17Value 14%87+12.3Replies to reviews 7%72+5.1Craft & service penalty98−0.2Momentum penalty79−2.1Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORETech One Automotive
Austin, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #125Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.8★ from 1,433 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Tech One Automotive for 8 kinds of job.
Tech One Automotive for auto engine diagnostic
Clear ✕All 63 Google reviews tagged “Auto engine diagnostic” · showing 20
Really cooperative and patient on the phone and fixed the problem on my car no issues on my car.
I had to double check their work. For the price, I expect better service. This past time, they diagnosed a bad clock spring but didn't tell me it was covered by Hyundai's warranty extension. They also inspected my engine air filter "for free" but left the airbox unlatched, which caused a new loud engine noise.
I was in good hands through the process. Friendly energetic knowledgeable
Billy Stillson was a great service advisor. I live in Waco and my son lives in Austin and his truck was having mechanical issues. I looked for a good shop with good reviews and found Tech One Automotive. Even though I live in Waco , Bill went above and beyond to help me out. He was quick on getting my truck…
I’ve never felt so taken care of by an auto repair shop. When my car was tboned and totaled, Isaiah really made me feel at ease during an extremely stressful time. He walked me through the process and approached everything with genuine empathy and bona fide professionalism (a hard to find combo, but it’s natural for…
My 1st visit to Tech One was perfect. From my call to make the appointment. I spoke with Billy Stillson, he was friendly, helpful and listened to my concern for my vehicle. I needed an oil change and before I got it done my engine light came back on. The VW dealership did not address the issue in January they just…
Great experience. People you can speak with and they did what they said. Terry was great and help me all the way through. Thanks Terry.
Service advisor Billy was great taking care of everything.
Billy was wonderful to work with. He explained everything throughout the entire process. Worked with my warranty company to get the work approved. Billy communicated excellently keeping me updated on every step in the process. Highly recommend this shop for any work
Always fabulous. I trust few humans. These guys I trust. They have proved this each time I bring in my car for service. Honest mechanics are hard to find and Tech One has won this title for me.
We had amazing service at Tech One. Their customer service and communication is great. They were transparent and honest. We will definitely be using them again for our car care.
How much more can I praise these folks?! 10 Stars! Got me in very early on Monday morning. Courtesy Vehicle to work and had me ready by Lunch. Extremely satisfied Superior Customer service. I recommend them to so many people.
One of the hardest things to find is a good automotive shop, and Tech One Automotive is the best in Austin area. Clean, helpful, fast, and honest work with great staff.
Very pleased with my service. Its always worrying when the CEL comes on. The shop did their due diligence and affected repairs to the part that was the most likely cause. This however did not solve my issue. Tech one took it upon themselves to further troubleshoot the issue in-depth, and traced it back to a benign…
Billy was wonderful! Super insightful guy and very helpful during a stressful time. This is my place, going forward.
Tech One Automotive did an outstanding job on a very challenging car. We brought them a 2014 Cadillac with a salvage title that had sat for years and had serious electrical and power steering issues that made it unsafe to drive. They truly had to play detective. Our advisor, Terry, was excellent throughout the…
Tech One and all of the people there are very amazing accommodating and provide excellent service
Daniel and his team at Tech One did a substantial amount of work on my daughter's car. Their communication and service is the best I have experienced from an auto repair shop in all the years I have lived in Austin. Their prices are fair, and I really appreciated the loaner vehicle. I feel really good about the work…
I was so impressed. Trent and his team really came through for me today. I will be a repeat customer for future maintenence, without a doubt. Thank yall!
These guys are great. They really took care of my wife and I this week with maintenance and and an emergency tire replacement. Not the cheapest, but if you want honest, customer centric, professional service, give them a ring.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 184 | — |
| Oil change | 153 | — |
| Brakes | 74 | — |
| Auto engine diagnostic | 63 | — |
| Vehicle Inspection | 58 | — |
| Auto maintenance | 56 | — |
| Engine repair | 46 | — |
| Tires | 46 | — |
