How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%70+17Value 14%87+12.3Replies to reviews 7%72+5.1Craft & service penalty98−0.2Momentum penalty79−2.1Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORETech One Automotive
Austin, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #125Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.8★ from 1,433 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Tech One Automotive for 8 kinds of job.
Tech One Automotive for auto maintenance
Clear ✕All 57 Google reviews tagged “Auto maintenance”
I’ve been coming for the past three years and that’s the only mechanic I trust with my Subaru. Plus they have a comfortable waiting room!
I will recommend any and everyone not to waste money and time at this place!!! Over a year ago, my brakes were a nightmare! 5 X I returned!! 5..and I paid an oil change, that wasn't done. I came back to give another chance...you guessed right returned again!!! What's wrong with this place.I believe they pick up…
Had a great overall experience, reached out for a quote and then called to other places. Tech one reached back out, kept me informed every step. Made the entire process easy and enjoyable. Shout out to Terry for all his help.
Billy at TechOne is a gem of a human being. He is so patient in how he explains the repairs or work to be done. I don’t feel pressured to make decisions, rather I feel equipped to make good decisions based on my budget and needs for the car. And if I can’t afford a repair - he’ll help me determine which ones are a…
⭐️⭐️⭐️⭐️⭐️ I had a great experience with Tech One Automotive on Burnet Road! Everyone was friendly, professional, and made the entire process easy and stress-free. I really appreciated the great customer service and attention to detail. I would definitely recommend Tech One Automotive to anyone looking for a trustworthy and reliable automotive shop! 🚗✨
Overall very good, but in the almost 10 years I’ve been going to Tech1, they missed something!! The inspection expired on 5/25, I’d forgotten about it, so I didn’t mention it & they didn’t catch it .
I’ve been coming to TechOne for a few years now for all of my car services and repairs. They have continued to show that they are priced competitively, have a quick turnaround, and are honest about their work. I have had my a/c go out twice now since living in Austin - the first time I had the part replaced with…
Can’t say it often enough - These guys are awesome!. The service is excellent, responsive and reasonably priced - and they are extremely customer service oriented. I highly recommend them. They are extraordinary!
Nice place, good service and super friendly staff
Techone is my go to auto shop. Carissa helped me get everything I needed for my car. She and the team are awesome!
I’ve used Tech One Automotive multiple times now, and every experience has been great. The whole team there is wonderful, but Billy has helped me several times, and he’s always been super kind, helpful, professional, and honest. He actually listens to your concerns, explains things clearly, and I’ve always felt…
They are fast and friendly and the prices are reasonable
Carissa is so knowledgeable and answers all the questions I have about my vehicle. I know that I can call her no matter what if I’m having any issues or questions, and she has the answers.
TechOne Automotive has been consistently excellent. Every vehicle I’ve brought in and every visit I’ve made has been handled professionally and efficiently. Maintenance work has always been done right the first time, with no issues afterward. Reliable, straightforward, and dependable. I highly recommend them.
Billy was wonderful to work with. He explained everything throughout the entire process. Worked with my warranty company to get the work approved. Billy communicated excellently keeping me updated on every step in the process. Highly recommend this shop for any work
UPDATE - March 20, 2026 I am updating my rating to 3 stars. The Manager, Austin, personally stepped in to address my concerns. They have now resolved the initial mistakes, and I feel significantly safer driving the vehicle now that the repair is complete. I plan to update again in a few weeks once I’ve confirmed the…
Absolutely recommend. They are more than fair and stand behind their work and services
As usual: great service, quick, got me a ride and told me about an upcoming issue. Perfect.
Always fabulous. I trust few humans. These guys I trust. They have proved this each time I bring in my car for service. Honest mechanics are hard to find and Tech One has won this title for me.
How much more can I praise these folks?! 10 Stars! Got me in very early on Monday morning. Courtesy Vehicle to work and had me ready by Lunch. Extremely satisfied Superior Customer service. I recommend them to so many people.
This is the most professional auto shop I’ve ever worked with, and I’ve been coming here for years. I appreciate their excellent customer service, and transparency at every step. They recently went above and beyond to diagnose a tricky issue, while loaning me a car to use in the meantime. I’m always recommending this shop. So grateful for their service.
Had a wonderful experience with Billy! Will definitely come back to work with him!
While traveling through town with my small kids, my mom's car broke down on 183 which was well over an hour from her destination. I called up and spoke with Billy and he was able to get her car in pretty quickly. We had it towed to this location and got some answers on it the next morning!!! Billy was up front,…
Quick, easy to schedule, fair pricing, and quality work. I've always been a backyard mechanic but I moved and can't work on my car anymore so I'll be taking my car here from now on. I'm really impressed with their customer service, honest and eager to do what's right for a long term customer relationship
I visited Tech One Automotive for the B12367 service on my Honda Pilot. The routine maintenance was completed, but I was told during the visit that my rear differential seal was leaking. I had no symptoms or warning signs, so I couldn’t confirm the issue myself. The repair estimate they provided for the seal was…
great price, direct and helpful service, no bs
Three words! NO CAR PAYMENT! The hardest thing about not having a newer vehicle is not having a trustworthy mechanic. When you maintain your investment and have a trusted and fair source to repair your vehicle when service is required, it’s a total win! As an advisor, Austin was excellent! He walked me through the…
Excellent, efficient and courteous service. Highly recommend.
From three yeas ago, neglected to post: Again, Tech 1 is an all-service auto shop. I went in recently with coupons and questions/concerns about the tires and needing an oil change, for sure. They assured me that they would check everything and figure out which coupon to use, and I trusted them to do so. Totally.…
Tech One has always treated us right- we have been taking our cars here for the last 12 years. Longer than that for my partner. While it’s true that they can be a bit more expensive than other places, we have never had to return a car to be serviced for the same problem twice. They are thorough- they inform you of…
Fast, friendly, efficient, and reasonably priced. I had a great experience overall. I really appreciated the service advisor, Terry for breaking down the recommended services into layman terms for a non-car expert such as myself. I Would definitely recommend and plan to use them in the future.
Great people, great service, and great prices. Bonus points for having a clean and comfortable waiting room to relax or get some work done during shorter appointments.
My husband and I rely on the quality care and services from Tech One…we don’t take our cars anywhere else. We have both been in the last couple of weeks and Billy made sure that everything we needed was taken care of quickly and affordably. Thanks, Tech One!
Great group of folks, fair and reasonably priced Trent Pappin is always there and ready to help with great customer service. I'll always go back!
The quest for an HONEST and reasonably priced mechanic in Austin led me to the extraordinary experience at Tech One. As a young single female who has often felt taken advantage of and constantly felt the need to fact check all claims and quotes in my previous automotive encounters, I decided to spend some time…
Truly the best mechanics in Austin. I live in Riverside and it's well worth the 25-30 minute commute for the level of service they provide. Thanks for all your help!
Always friendly and trustworthy. Love the text invoices for approval.
They have been our mechanics for years. No complaints and would recommend them to anyone looking for great service and reasonable, upfront quotes.
I loved the service I received at Tech One. Super friendly & knowledgeable and made my experience pleasurable. I look forward to getting my car serviced at Tech One from now on! Thank you, Robert Preston!
Excellent work and communication every time. Will continue to go.
I was driving and realized my clutch didn't feel right so even though it was a Saturday I drove straight to Tech One. The drop off instructions were clear and I didn't hesitate to leave my car. I received a call on Monday and a detailed explanation of what repairs they felt my car needed. After double checking with…
I've had my car there for servicing a couple of times and in both occasions they have been very courteous, friendly, and explained everything. They are also very competitive in pricing and did a solid job. They also work with you when things don't go quite right and they make it right. They also offer rides to from…
I came here to get my oil changed and check on my car before a long road trip. As a woman it can be hard to find a car shop that doesn’t try to make you overpay. They did a great job explaining everything about my car. Would use again for sure!
This place has my business for sure. They treated me right. I had a saga getting my vehicle fixed to the tune of 9 months and 5k of sunk cost and time into a job that no one was able to e properly assess the problem and fix it properly. Tech one took on the task and completed it with grace and kindness. I will…
The best shop I know of in the area. Fast and friendly service done right every time.
In my opinion, Tech One has definitely lived up to its reputation as being a professional, first-rate place to get my vehicle fixed. I’ve gone back repeatedly, and always received a fast and thorough fix to whatever the issue was. Sometimes Tech One has even fixed issues with my car that other shops could not…
Great Service and reasonable price! Def recommend! Came in for car starter and battery issues.
The auto team at Tech One are very professional and provide great service to customers. We trust them to provide amazing auto services for our vehicle.
I had Tech One do a complete brake job on my Mercedes ML 250. The job was done professionally, completed while I waited, and at significantly less than the Mercedes dealer. I will be using Tech One for all my maintenance work.
Thanks for always taking care of me as a client. I have had work done on all three of my cars. Misty and Trent are both great just to name a few. Great service and you always drive off the lot feeling comfortable that the work they do was above and beyond. Thanks guys!
Great experience at Tech One! The appointments are always on time, and service is thoroughly explained. I've also never had to wait very long and I trust the expertise of the employees!
Tech One is my go-to stop for car maintenance. They are respectful, fair, and very accommodating. I would highly recommend Tech One Automotive.
Best communication I have ever encountered from a service repair shop. They are nice, knowledgeable and efficient. They fixed my car last second on a holiday weekend ! Would use in the future and recommend them for sure ! They replaced some of spark plugs, driving belt, oil change and a couple other small important things. My car certainly feels better.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 184 | — |
| Oil change | 153 | — |
| Brakes | 74 | — |
| Auto engine diagnostic | 63 | — |
| Vehicle Inspection | 58 | — |
| Auto maintenance | 56 | — |
| Engine repair | 46 | — |
| Tires | 46 | — |
