How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%70+17Value 14%87+12.3Replies to reviews 7%72+5.1Craft & service penalty98−0.2Momentum penalty79−2.1Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORETech One Automotive
Austin, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #125Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.8★ from 1,433 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Tech One Automotive for 8 kinds of job.
Tech One Automotive for general repairs & maintenance
Clear ✕All 184 Google reviews tagged “General repairs & maintenance” · showing 20
Came on for a quick fix, my skid plate fell off and I needed it reattached. Isaiah was very welcoming and helpful; they fixed it up for me for free and in approx 10 minutes. Also, they had CapriSun in the fridge
I had my car towed here by AAA and first the AAA driver told me that tech One was very popular. I must say being new to Austin I was kind of nervous at first but right away I felt at ease the experience was awesome. Terry made me feel that I could put my trust and confidence in the service and it was phenomenal I'm…
Brian was great on the air suspension struts and blend door actuator. Those two jobs could not be much more different, but he knew what was needed on both and kept the information accurate without overcomplicating anything. He was responsive, practical, and clearly comfortable dealing with both mechanical and HVAC…
Efficient, professional and friendly. Got everything I needed in a timely manner
Wonderful experience with an incredibly courteous and personable staff all around. Brian Costenza will take great care of you specifically! Maintenance was completed quickly and I felt extremely informed at every step of the process. Would highly recommend supporting this business.
I will recommend any and everyone not to waste money and time at this place!!! Over a year ago, my brakes were a nightmare! 5 X I returned!! 5..and I paid an oil change, that wasn't done. I came back to give another chance...you guessed right returned again!!! What's wrong with this place.I believe they pick up…
Had a great overall experience, reached out for a quote and then called to other places. Tech one reached back out, kept me informed every step. Made the entire process easy and enjoyable. Shout out to Terry for all his help.
Billy at TechOne is a gem of a human being. He is so patient in how he explains the repairs or work to be done. I don’t feel pressured to make decisions, rather I feel equipped to make good decisions based on my budget and needs for the car. And if I can’t afford a repair - he’ll help me determine which ones are a…
Absolutely amazing service. Everyone was super nice and helpful. Brian worked with me to get my car ready to trek through the desert and gave me a great deal. He even PAID for an uber to take me to and from the shop. Dude is a legend.
Extremely helpful and efficient. Got my daughter's car fixed in a day and even provided an Uber for her when she dropped the car off.
⭐️⭐️⭐️⭐️⭐️ I had a great experience with Tech One Automotive on Burnet Road! Everyone was friendly, professional, and made the entire process easy and stress-free. I really appreciated the great customer service and attention to detail. I would definitely recommend Tech One Automotive to anyone looking for a trustworthy and reliable automotive shop! 🚗✨
Overall very good, but in the almost 10 years I’ve been going to Tech1, they missed something!! The inspection expired on 5/25, I’d forgotten about it, so I didn’t mention it & they didn’t catch it .
I’ve been coming to TechOne for a few years now for all of my car services and repairs. They have continued to show that they are priced competitively, have a quick turnaround, and are honest about their work. I have had my a/c go out twice now since living in Austin - the first time I had the part replaced with…
First repair with them they seemed pretty open and honest. It was an expensive fix, but the price breakdown made sense. After driving home immediately the car started having battery charging issues. I figured it was a fluke, but it was a little upsetting. 3 months later (this week) unfortunately I had a coolant…
I recently brought in my 2011 Cadillac CTS for repair. There was a some type of noise being heard near the front end of the car. They were able to diagnose the problem and got me taken care of. They also sent me a follow up just to make sure everything was running smoothly after the repair. Top notch service with my experience and repair service.
These guys are absolutely rockstars. My Acura MDX was not blowing cold air. Acura dealership gave me an estimate of 5k and told me that even after spending that much the AC may never work. At least couple of repair shops made me change the compressor but AC still did not work. I took my car to Daniel. He was very…
Been a fan and customer of Tech One on Burnet from day one, since they have been open. Trent and the gang have always been honest, efficient, professional, and personable. They do what they say and say what they do- bottom line. Never a surprise or "bait and switch" tactic. They even offer financing if your plastic…
I recently took my car to Tech One Automotive for routine maintenance and to replace the compressor and condenser, and I couldn't be happier with the service. The entire experience was top-notch, especially thanks to Isaiah. He was friendly, professional, communicative, and kept me updated throughout the process,…
I love Tech One. I’ve used them about 4 times for some pretty difficult diagnoses on my beloved Land Cruiser. Upon my first call there I met one of their service consultants Terry. Terry is absolutely the best. He’s an extremely chill thoughtful guy who is caring and direct and very knowledgeable. He knows the right…
I can't say enough great things about Tech One Automotive! If you're looking for an honest, dependable automotive shop with outstanding customer service, Tech One Automotive is the place to go. A huge thank you to Carissa! She is absolutely amazing and made my visit a pleasure. She is friendly, knowledgeable,…
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 184 | — |
| Oil change | 153 | — |
| Brakes | 74 | — |
| Auto engine diagnostic | 63 | — |
| Vehicle Inspection | 58 | — |
| Auto maintenance | 56 | — |
| Engine repair | 46 | — |
| Tires | 46 | — |
