How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%70+17Value 14%87+12.3Replies to reviews 7%72+5.1Craft & service penalty98−0.2Momentum penalty79−2.1Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORETech One Automotive
Austin, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #125Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.8★ from 1,433 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Tech One Automotive for 8 kinds of job.
Tech One Automotive for oil change
Clear ✕All 153 Google reviews tagged “Oil change” · showing 60
Your appointment time means nothing. I booked on line and it took 40 minutes for them to start and another 40 minutes to complete. Come here if you have all the time in the world to waste sitting around in their lobby.
Oil change
Wonderful experience with an incredibly courteous and personable staff all around. Brian Costenza will take great care of you specifically! Maintenance was completed quickly and I felt extremely informed at every step of the process. Would highly recommend supporting this business.
I will recommend any and everyone not to waste money and time at this place!!! Over a year ago, my brakes were a nightmare! 5 X I returned!! 5..and I paid an oil change, that wasn't done. I came back to give another chance...you guessed right returned again!!! What's wrong with this place.I believe they pick up…
Billy at TechOne is a gem of a human being. He is so patient in how he explains the repairs or work to be done. I don’t feel pressured to make decisions, rather I feel equipped to make good decisions based on my budget and needs for the car. And if I can’t afford a repair - he’ll help me determine which ones are a…
⭐️⭐️⭐️⭐️⭐️ I had a great experience with Tech One Automotive on Burnet Road! Everyone was friendly, professional, and made the entire process easy and stress-free. I really appreciated the great customer service and attention to detail. I would definitely recommend Tech One Automotive to anyone looking for a trustworthy and reliable automotive shop! 🚗✨
Overall very good, but in the almost 10 years I’ve been going to Tech1, they missed something!! The inspection expired on 5/25, I’d forgotten about it, so I didn’t mention it & they didn’t catch it .
Can’t say it often enough - These guys are awesome!. The service is excellent, responsive and reasonably priced - and they are extremely customer service oriented. I highly recommend them. They are extraordinary!
Nice place, good service and super friendly staff
Would highly recommend this place for any car repairs! The staff here goes above and beyond to make sure that you are taken care of. Thank you, Billy!! Can’t wait to come back for future maintenance on my truck.
My 1st visit to Tech One was perfect. From my call to make the appointment. I spoke with Billy Stillson, he was friendly, helpful and listened to my concern for my vehicle. I needed an oil change and before I got it done my engine light came back on. The VW dealership did not address the issue in January they just…
I’ve never been to an auto shop as friendly, kind, communicative, and just overall as wonderful as Tech One. I live very close by so not only is it very convenient for me to have my services done there, but I would drive 30+ minutes if it meant I would get the service that Tech One provides. They’re family owned and…
Great service!! I continue to go to TechOne at 8601 Burnet Rd. Billy Stillson is my service advisor and helped me today. I had everything checked, an oil change, new wiper blades, emissions check and also got a quote on new tires. Handy location and very clean shop. Great prices and always dependable and courteous.
Carissa at Burnet Rd is the best service rep I have worked with... after 25 years at Nissan dealerships for maintenance, I am so impressed with her knowledge, professional guidance and ability to make car repair as enjoyable as possible. The techs are all skilled and knowledgeable, and I am a Tech One customer for life.
Thank you Billy Stillson for taking great care of my vehicle.
Reliable and trustworthy, the techs are always so helpful and kind. Great prices, great work, and amazing customer service.
Another great service experience at Tech One! Daniel was helpful as always. And the technicians completed the work as promised.
I’ve been bringing my car to TECH ONE for a couple years now I think I found folks raving about them on Reddit and that’s how I got there in the first place. What I really appreciate it and why I keep coming back is because Billy has been my Service consultant and when I first came in, I was so used to being helped…
I’ve used Tech One Automotive multiple times now, and every experience has been great. The whole team there is wonderful, but Billy has helped me several times, and he’s always been super kind, helpful, professional, and honest. He actually listens to your concerns, explains things clearly, and I’ve always felt…
They always do a great job! Love taking my car here. I recommend Tech one! The staff is great as well and always do their best to make sure we leave happy and satisfied. Thank you!
These guys have been awesome! Service is top tier and have been super helpful. Definitely check them out!
Got an oil change at Tech One Automotive and they were quick and efficient. They also provided a detailed inspection report, which I really appreciated. Isaiah was great with communication and made the whole process smooth.
Tech One Automotive made my oil change experience easy and comfortable. The waiting area was clean and really nice and it worked great for me and my puppy. Isaiah was excellent!
Daniel was great, provided me with everything I needed.
TechOne Automotive has been consistently excellent. Every vehicle I’ve brought in and every visit I’ve made has been handled professionally and efficiently. Maintenance work has always been done right the first time, with no issues afterward. Reliable, straightforward, and dependable. I highly recommend them.
Since I've started using Tech One Auto I have been impressed with their professionalism and skill. I think you pay a premium for that attention to detail, but when it's fixed, it's fixed.
Billy was wonderful to work with. He explained everything throughout the entire process. Worked with my warranty company to get the work approved. Billy communicated excellently keeping me updated on every step in the process. Highly recommend this shop for any work
Absolutely recommend. They are more than fair and stand behind their work and services
As usual: great service, quick, got me a ride and told me about an upcoming issue. Perfect.
Stopped by for an oil change yesterday based upon their stellar reviews. The reviews were right, these guys are awesome. Great price, lowest I’ve seen after a promo they were running. Honest 12 point inspection, advised the brakes were getting close, which I knew. Go support a local business and check them out!
Quick service.
Always fabulous. I trust few humans. These guys I trust. They have proved this each time I bring in my car for service. Honest mechanics are hard to find and Tech One has won this title for me.
How much more can I praise these folks?! 10 Stars! Got me in very early on Monday morning. Courtesy Vehicle to work and had me ready by Lunch. Extremely satisfied Superior Customer service. I recommend them to so many people.
One of the hardest things to find is a good automotive shop, and Tech One Automotive is the best in Austin area. Clean, helpful, fast, and honest work with great staff.
Stopped in the other week needing an oil change before the holidays. The turnaround was quick, the price was reasonable, and Terry at the front desk had great customer service.
Isaiah did a great job helping me out with replacing a number of parts on my Tacoma. There was enough to get done that it took 2 days of work but he made sure I was covered with rides to and from work for free till everything got finished up.
Quick, easy to schedule, fair pricing, and quality work. I've always been a backyard mechanic but I moved and can't work on my car anymore so I'll be taking my car here from now on. I'm really impressed with their customer service, honest and eager to do what's right for a long term customer relationship
Always fast and friendly. So easy to book online! I’ve been coming here for years and still coming back even though I come from south Austin now
They can handle any car repair, are prompt In their services and very communicative! I highly recommend them to anyone!
I visited Tech One Automotive for the B12367 service on my Honda Pilot. The routine maintenance was completed, but I was told during the visit that my rear differential seal was leaking. I had no symptoms or warning signs, so I couldn’t confirm the issue myself. The repair estimate they provided for the seal was…
These guys are really on top of things. Great explanations and even photos. I don’t feel like I’m being pressured into additional unnecessary work. Will definitely return.
I was so pleased with my recent oil change and was assisted by Isaiah who was very helpful & helped me get the best price! He was also able to help me with my coolant light I had on as well. Will be coming back and referring my friends/family.
The staff was beyond courteous and professional. They were all pleasant to the point of delightful. The service v was prompt and more thorough than I've ever experienced elsewhere. The promo desk brought me in. The astounding class service and efficiency will bring me back.
The reviews are accurate! What a positive experience! I went to get my oil changed and was greeted by the friendliest employee outside. The waiting area is clean and spacious with drinks and snacks. Everyone who helped me was very polite and thorough. They even applied a generous coupon that made me an even happier…
Team were friendly and professional, the price was reasonable.
Great service!!
Excellent, efficient and courteous service. Highly recommend.
My experience was awesome! From calling Daniel by phone to meeting him in person. He gave me the break down of what all I need to get done to keep my car in shape. Thanks Daniel, I will be seeing you soon.
I used this place when I needed an oil change. Google reviews were positive, so I figured I'd give it a shot. I just moved here so this is one of the first times I had my car serviced without my Dad being present. These guys are the BEST. Super helpful, not pushy, and I was able to get a same-day appointment. They…
From three yeas ago, neglected to post: Again, Tech 1 is an all-service auto shop. I went in recently with coupons and questions/concerns about the tires and needing an oil change, for sure. They assured me that they would check everything and figure out which coupon to use, and I trusted them to do so. Totally.…
i just moved to austin and heard great things about this shop and they did not disappoint! incomparable customer service and very thorough (and complementary) inspection to make sure my car was going well!! though there is a bit of a wait, it is 100% worth it. i cannot wait to come back for my next oil change!!
Tech One and all of the people there are very amazing accommodating and provide excellent service
Daniel and his team at Tech One did a substantial amount of work on my daughter's car. Their communication and service is the best I have experienced from an auto repair shop in all the years I have lived in Austin. Their prices are fair, and I really appreciated the loaner vehicle. I feel really good about the work…
Awesome guys wonderful work I would recommend them to anybody. I’m very pleased with all the service I’ve gotten there thanks guys and God bless y’all.
Tech One Automotive is my go to repair shop. All people that work there are amazing. They take well care of my two vehicles at reasonable prices. They have been my repair shop for over fifteen years. To this day I would recommend them to my friends and family and everyone else that is looking for a great automotive shop.
Great customer service with mechanics that do a very good job . They’ve kept my truck running for a long time. I feel like their pricing is competitive.
Tech One has always treated us right- we have been taking our cars here for the last 12 years. Longer than that for my partner. While it’s true that they can be a bit more expensive than other places, we have never had to return a car to be serviced for the same problem twice. They are thorough- they inform you of…
Very thorough and great service!
Fast, friendly, efficient, and reasonably priced. I had a great experience overall. I really appreciated the service advisor, Terry for breaking down the recommended services into layman terms for a non-car expert such as myself. I Would definitely recommend and plan to use them in the future.
Great people, great service, and great prices. Bonus points for having a clean and comfortable waiting room to relax or get some work done during shorter appointments.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 184 | — |
| Oil change | 153 | — |
| Brakes | 74 | — |
| Auto engine diagnostic | 63 | — |
| Vehicle Inspection | 58 | — |
| Auto maintenance | 56 | — |
| Engine repair | 46 | — |
| Tires | 46 | — |
