How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%70+17Value 14%87+12.3Replies to reviews 7%72+5.1Craft & service penalty98−0.2Momentum penalty79−2.1Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORETech One Automotive
Austin, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #135Position by Experts Score among all companies we track in this category. of 158 auto repair shops · 4.8★ from 1,433 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Tech One Automotive for 8 kinds of job.
Tech One Automotive for oil change
Clear ✕All 153 Google reviews tagged “Oil change” · showing 140
Your appointment time means nothing. I booked on line and it took 40 minutes for them to start and another 40 minutes to complete. Come here if you have all the time in the world to waste sitting around in their lobby.
Oil change
Wonderful experience with an incredibly courteous and personable staff all around. Brian Costenza will take great care of you specifically! Maintenance was completed quickly and I felt extremely informed at every step of the process. Would highly recommend supporting this business.
I will recommend any and everyone not to waste money and time at this place!!! Over a year ago, my brakes were a nightmare! 5 X I returned!! 5..and I paid an oil change, that wasn't done. I came back to give another chance...you guessed right returned again!!! What's wrong with this place.I believe they pick up…
Billy at TechOne is a gem of a human being. He is so patient in how he explains the repairs or work to be done. I don’t feel pressured to make decisions, rather I feel equipped to make good decisions based on my budget and needs for the car. And if I can’t afford a repair - he’ll help me determine which ones are a…
⭐️⭐️⭐️⭐️⭐️ I had a great experience with Tech One Automotive on Burnet Road! Everyone was friendly, professional, and made the entire process easy and stress-free. I really appreciated the great customer service and attention to detail. I would definitely recommend Tech One Automotive to anyone looking for a trustworthy and reliable automotive shop! 🚗✨
Overall very good, but in the almost 10 years I’ve been going to Tech1, they missed something!! The inspection expired on 5/25, I’d forgotten about it, so I didn’t mention it & they didn’t catch it .
Can’t say it often enough - These guys are awesome!. The service is excellent, responsive and reasonably priced - and they are extremely customer service oriented. I highly recommend them. They are extraordinary!
Nice place, good service and super friendly staff
Would highly recommend this place for any car repairs! The staff here goes above and beyond to make sure that you are taken care of. Thank you, Billy!! Can’t wait to come back for future maintenance on my truck.
My 1st visit to Tech One was perfect. From my call to make the appointment. I spoke with Billy Stillson, he was friendly, helpful and listened to my concern for my vehicle. I needed an oil change and before I got it done my engine light came back on. The VW dealership did not address the issue in January they just…
I’ve never been to an auto shop as friendly, kind, communicative, and just overall as wonderful as Tech One. I live very close by so not only is it very convenient for me to have my services done there, but I would drive 30+ minutes if it meant I would get the service that Tech One provides. They’re family owned and…
Great service!! I continue to go to TechOne at 8601 Burnet Rd. Billy Stillson is my service advisor and helped me today. I had everything checked, an oil change, new wiper blades, emissions check and also got a quote on new tires. Handy location and very clean shop. Great prices and always dependable and courteous.
Carissa at Burnet Rd is the best service rep I have worked with... after 25 years at Nissan dealerships for maintenance, I am so impressed with her knowledge, professional guidance and ability to make car repair as enjoyable as possible. The techs are all skilled and knowledgeable, and I am a Tech One customer for life.
Thank you Billy Stillson for taking great care of my vehicle.
Reliable and trustworthy, the techs are always so helpful and kind. Great prices, great work, and amazing customer service.
Another great service experience at Tech One! Daniel was helpful as always. And the technicians completed the work as promised.
I’ve been bringing my car to TECH ONE for a couple years now I think I found folks raving about them on Reddit and that’s how I got there in the first place. What I really appreciate it and why I keep coming back is because Billy has been my Service consultant and when I first came in, I was so used to being helped…
I’ve used Tech One Automotive multiple times now, and every experience has been great. The whole team there is wonderful, but Billy has helped me several times, and he’s always been super kind, helpful, professional, and honest. He actually listens to your concerns, explains things clearly, and I’ve always felt…
They always do a great job! Love taking my car here. I recommend Tech one! The staff is great as well and always do their best to make sure we leave happy and satisfied. Thank you!
These guys have been awesome! Service is top tier and have been super helpful. Definitely check them out!
Got an oil change at Tech One Automotive and they were quick and efficient. They also provided a detailed inspection report, which I really appreciated. Isaiah was great with communication and made the whole process smooth.
Tech One Automotive made my oil change experience easy and comfortable. The waiting area was clean and really nice and it worked great for me and my puppy. Isaiah was excellent!
Daniel was great, provided me with everything I needed.
TechOne Automotive has been consistently excellent. Every vehicle I’ve brought in and every visit I’ve made has been handled professionally and efficiently. Maintenance work has always been done right the first time, with no issues afterward. Reliable, straightforward, and dependable. I highly recommend them.
Since I've started using Tech One Auto I have been impressed with their professionalism and skill. I think you pay a premium for that attention to detail, but when it's fixed, it's fixed.
Billy was wonderful to work with. He explained everything throughout the entire process. Worked with my warranty company to get the work approved. Billy communicated excellently keeping me updated on every step in the process. Highly recommend this shop for any work
Absolutely recommend. They are more than fair and stand behind their work and services
As usual: great service, quick, got me a ride and told me about an upcoming issue. Perfect.
Stopped by for an oil change yesterday based upon their stellar reviews. The reviews were right, these guys are awesome. Great price, lowest I’ve seen after a promo they were running. Honest 12 point inspection, advised the brakes were getting close, which I knew. Go support a local business and check them out!
Quick service.
Always fabulous. I trust few humans. These guys I trust. They have proved this each time I bring in my car for service. Honest mechanics are hard to find and Tech One has won this title for me.
How much more can I praise these folks?! 10 Stars! Got me in very early on Monday morning. Courtesy Vehicle to work and had me ready by Lunch. Extremely satisfied Superior Customer service. I recommend them to so many people.
One of the hardest things to find is a good automotive shop, and Tech One Automotive is the best in Austin area. Clean, helpful, fast, and honest work with great staff.
Stopped in the other week needing an oil change before the holidays. The turnaround was quick, the price was reasonable, and Terry at the front desk had great customer service.
Isaiah did a great job helping me out with replacing a number of parts on my Tacoma. There was enough to get done that it took 2 days of work but he made sure I was covered with rides to and from work for free till everything got finished up.
Quick, easy to schedule, fair pricing, and quality work. I've always been a backyard mechanic but I moved and can't work on my car anymore so I'll be taking my car here from now on. I'm really impressed with their customer service, honest and eager to do what's right for a long term customer relationship
Always fast and friendly. So easy to book online! I’ve been coming here for years and still coming back even though I come from south Austin now
They can handle any car repair, are prompt In their services and very communicative! I highly recommend them to anyone!
I visited Tech One Automotive for the B12367 service on my Honda Pilot. The routine maintenance was completed, but I was told during the visit that my rear differential seal was leaking. I had no symptoms or warning signs, so I couldn’t confirm the issue myself. The repair estimate they provided for the seal was…
These guys are really on top of things. Great explanations and even photos. I don’t feel like I’m being pressured into additional unnecessary work. Will definitely return.
I was so pleased with my recent oil change and was assisted by Isaiah who was very helpful & helped me get the best price! He was also able to help me with my coolant light I had on as well. Will be coming back and referring my friends/family.
The staff was beyond courteous and professional. They were all pleasant to the point of delightful. The service v was prompt and more thorough than I've ever experienced elsewhere. The promo desk brought me in. The astounding class service and efficiency will bring me back.
The reviews are accurate! What a positive experience! I went to get my oil changed and was greeted by the friendliest employee outside. The waiting area is clean and spacious with drinks and snacks. Everyone who helped me was very polite and thorough. They even applied a generous coupon that made me an even happier…
Team were friendly and professional, the price was reasonable.
Great service!!
Excellent, efficient and courteous service. Highly recommend.
My experience was awesome! From calling Daniel by phone to meeting him in person. He gave me the break down of what all I need to get done to keep my car in shape. Thanks Daniel, I will be seeing you soon.
I used this place when I needed an oil change. Google reviews were positive, so I figured I'd give it a shot. I just moved here so this is one of the first times I had my car serviced without my Dad being present. These guys are the BEST. Super helpful, not pushy, and I was able to get a same-day appointment. They…
From three yeas ago, neglected to post: Again, Tech 1 is an all-service auto shop. I went in recently with coupons and questions/concerns about the tires and needing an oil change, for sure. They assured me that they would check everything and figure out which coupon to use, and I trusted them to do so. Totally.…
i just moved to austin and heard great things about this shop and they did not disappoint! incomparable customer service and very thorough (and complementary) inspection to make sure my car was going well!! though there is a bit of a wait, it is 100% worth it. i cannot wait to come back for my next oil change!!
Tech One and all of the people there are very amazing accommodating and provide excellent service
Daniel and his team at Tech One did a substantial amount of work on my daughter's car. Their communication and service is the best I have experienced from an auto repair shop in all the years I have lived in Austin. Their prices are fair, and I really appreciated the loaner vehicle. I feel really good about the work…
Awesome guys wonderful work I would recommend them to anybody. I’m very pleased with all the service I’ve gotten there thanks guys and God bless y’all.
Tech One Automotive is my go to repair shop. All people that work there are amazing. They take well care of my two vehicles at reasonable prices. They have been my repair shop for over fifteen years. To this day I would recommend them to my friends and family and everyone else that is looking for a great automotive shop.
Great customer service with mechanics that do a very good job . They’ve kept my truck running for a long time. I feel like their pricing is competitive.
Tech One has always treated us right- we have been taking our cars here for the last 12 years. Longer than that for my partner. While it’s true that they can be a bit more expensive than other places, we have never had to return a car to be serviced for the same problem twice. They are thorough- they inform you of…
Very thorough and great service!
Fast, friendly, efficient, and reasonably priced. I had a great experience overall. I really appreciated the service advisor, Terry for breaking down the recommended services into layman terms for a non-car expert such as myself. I Would definitely recommend and plan to use them in the future.
Great people, great service, and great prices. Bonus points for having a clean and comfortable waiting room to relax or get some work done during shorter appointments.
These guys are great. They really took care of my wife and I this week with maintenance and and an emergency tire replacement. Not the cheapest, but if you want honest, customer centric, professional service, give them a ring.
Shoutout to Daniel at Tech One Automotive for his outstanding customer service! From booking my appointment to walking me through the car’s diagnostics, Daniel was friendly, patient, and incredibly knowledgeable. He even helped me understand my upcoming tire rotation and replacement needs without making me feel like…
My friend recommended me this place and I am so thankful. She and her mom have been coming here for years and I see why. They are very fast for oil changes!! I recommend going online to find their oil change coupon, it’ll be only like $60. Much cheaper than the Rising Sun Auto I would go to in the area. They also have a comfy waiting area with snacks
Billy and everyone I dealt with at Tech One was great. It was my first time to take my car in and they were very welcoming and transparent, taking special steps to make sure my older car was cared for while there. They fixed what needed fixing without surprising work or expenses. Highly recommended, it’s nice to have a reliable, honest mechanic option.
Great group of folks, fair and reasonably priced Trent Pappin is always there and ready to help with great customer service. I'll always go back!
This is by far the best service I have received in Austin. Danny and the guys go out of their way to explain and help, every step of the way. They are never intimidating and have never pushed for unnecessary repairs. I recommend them to all of my friends and family.
I'd highly recommend Tech One. They have provided great service for my aging SUV over the years and has made it easy for me to work around my work schedule with their shuttle service. Everyone is professional, and I've been working with Trent, because of his top notch customer service.
very professional and courteous; waiting room was clean and had coffee and snack available; bathroom was also clean; very easy to schedule appointment online!
Best place in town!!! Nice folks, quick service, best prices!!!
I have been a customer at Tech One for over 20 years and my experience has always been positive. During this period work performed by Tech One has ranged from engine work to routine maintenance. I recommend Tech One as an honest shop that completes work in a timely fashion and is always available to answer questions…
Always friendly and trustworthy. Love the text invoices for approval.
They have been our mechanics for years. No complaints and would recommend them to anyone looking for great service and reasonable, upfront quotes.
Excellent work and communication every time. Will continue to go.
Top notch staff and customer service. Top notch mechanics. Clean facility. Work completed ahead of schedule. As a family we have taken all of our cars to TechOne for over 20 years, and recommend them often.
Brought my '08 Honda Element in for an oil change and road trip inspection. Michael shuttled me home and was very nice to talk to, and within a couple hours, they provided a detailed inspection of recommended maintenance/repairs that I could easily approve/decline online. They also found a nail in my tire and…
My Honda had been running a tiny bit rough for quite some time - when trying to accelerate quickly the engine would bog down and act like it was running rich. The Honda dealership essentially told me I was imagining things and wasn't able to identify a problem. Based on advice from a friend, I called Robert and…
Thank you for such amazing service!! Everyone here, especially Robert, was extremely kind and helpful. Will definitely come back and recommend this place highly.
Highly recommend going to tech one!!
I've had my car there for servicing a couple of times and in both occasions they have been very courteous, friendly, and explained everything. They are also very competitive in pricing and did a solid job. They also work with you when things don't go quite right and they make it right. They also offer rides to from…
Best in TEXAS! They really care and WONT FIX THINGS YOU DON'T NEED REPAIRED. IF they tell you it's needed, you will find out soon it was True!
In my opinion, Tech One has definitely lived up to its reputation as being a professional, first-rate place to get my vehicle fixed. I’ve gone back repeatedly, and always received a fast and thorough fix to whatever the issue was. Sometimes Tech One has even fixed issues with my car that other shops could not…
Great Service and reasonable price! Def recommend! Came in for car starter and battery issues.
I was referred to TechOne by my sister about 20 years ago and I’ve referred other family, many friends and posted social media referrals. Danny and David go above and beyond for their customers on many vehicles types (I’ve taken at least 3-4 vehicles to them). They definitely earned my business!
I have used Tech One for nearly all my automotive repairs and maintenance. Their pricing is usually much better than the dealer, and they are reliable. It feels like they know me, they care about my vehicle, and they don't go hunting for extra repairs to sell me. I trust them to do the work I need them to do in a reasonable amount of time.
Thanks for always taking care of me as a client. I have had work done on all three of my cars. Misty and Trent are both great just to name a few. Great service and you always drive off the lot feeling comfortable that the work they do was above and beyond. Thanks guys!
Great experience at Tech One! The appointments are always on time, and service is thoroughly explained. I've also never had to wait very long and I trust the expertise of the employees!
Tech One is my go-to stop for car maintenance. They are respectful, fair, and very accommodating. I would highly recommend Tech One Automotive.
Best communication I have ever encountered from a service repair shop. They are nice, knowledgeable and efficient. They fixed my car last second on a holiday weekend ! Would use in the future and recommend them for sure ! They replaced some of spark plugs, driving belt, oil change and a couple other small important things. My car certainly feels better.
Tech one has serviced both our cars and provided excellent customer service.
As a female, it is very hard to find an automotive shop that you trust, but Tech One is my #1 go-to! The staff is extremely kind, respectful, and easy to talk to. From scheduling appointments to discussing issues/services, they are honest and approachable every time. They also have the best prices in town from what…
Everyone at Tech One is so Awesome! They have taken very good care of me through the years on both my Honda and my Toyota. I trust them completely and even compared pricing to other reputable mechanics and they are right on target. It's great to know you have honest mechanics that stand by their work with integrity.
Just added another car to the inventory that Tech One services for me. Trusted these guys for a long time with many different services, always have done a great job. The transportation service is huge to not have to sit there all day or coordinate someone to pick you up.
Love these guys. Have used several times on multiple vehicles. Great communication, competitive prices and they get you in and out faster than a dealership.
Tech One always does an amazing prompt service for my vehicle. I will continue to recommend them to my friends and family.
I was recommended to Tech One by a dear friend of mine, and they have been my reliable mechanic shop for the last 2 years that I lived in Austin! They are always timely, attentive, and even when I'd been frustrated or confused, they were always patient and took the time to explain to me what happened or needed to…
I have found Tech One to work really well on my car. I love the customer service and they work and with my MaxCare from Carmax
I have been going to TechOne for a number of years. Their prices are always fair, their response times are excellent and having a digital health health report for your vehicle can help to plan future maintenance. My 05 Highlander has been in great hands, thanks to the timing belt replacement, the car has been riding like it was new.
Everyone at Tech One was a great help. Their prices were competitive, they fit me in their schedule easily, and they even had a shuttle to take me home and pick me back up while my repairs got done! I'm happy they are in the neighborhood.
I've received 20 years of excellent service on all sorts of vehicles from Tech One - Danny and his team are very trustworthy. They make quick work out of big problems. 10/10 I always recommend this group to my friends.
The place is clean, the staff kind and professional, the work always completed on time and competitively priced.
I have used Tech One for previous issues including getting new tires, replacing an O2 sensor and multiple oil changes, all of which I didn't shop around for pricing on (I now know better). But today, they disappointed me more than I could have imagined. Last week I took my car in because it wasn't starting very…
Excellent, professional service!
Outstanding people. Excellent service. Reasonable prices. Honors warranty's. Highly recommend.
I used Tech One to replace a Power Steering pump on my Honda Accord. I was very impressed with this place for a couple of reasons. They finished the job when they said they would and they actually called me to let me know the car was ready - that doesn't sound like a lot, but the past few places I've taken my car I…
Tech One is fantastic for car repair and maintenance. I've been taking my cars there for over a decade. I moved away last year, and hope I can find a new local place like Tech One.
I have been using Tech One for more years than I can remember, since they were just a couple of guys in a small shop. I have had nothing but stellar service from them. They have gone above and beyond to help keep our vehicles running without breaking the bank. I highly recommend them, their staff is friendly and…
Made an hour-long appt for service, and was out in less than an hour. Fast and friendly, easy to use website.
Always great work at a fair price.
This place is excellent! It’s so hard to find a mechanic that you can trust to do quality work without trying to upswell or over charge you for services you don’t need. I fully trust them to take care of my car - and being able to make appointments online is so convenient.
Always professional and honest!
Ive received several quotes from them. One recommended a $1.2K A/C condenser replacement; another for a $1.4K catalytic converter (the part for one side - not including labor), and another was $800 for coolant hose(s) replacement - 2, maybe 4 hoses... I thanked Tech One and went to seek other opinions. It really…
Thorough, honest, efficient, professional, and reasonably priced.
I brought my car in at 30,000 miles and asked what should be done. Instead of selling me an expensive, one-size-fits-all package, they examined my car and made some reasonable suggestions. No pressure, no hard sell. They also found a cracked axel and gave me plenty of time to talk to Hyundai first. Since Hyundai…
It's so nice to finally have a reliable and trustworthy place to bring our cars! Customer service is a top priority and it shows. Thank you
I've trusted Tech One Auto with my general car maintenance for many years now and have enjoyed their top notch professionalism. They do a great job estimating timeframe for completion and never push upselling you.
Everyone at Tech One was friendly and prompt. I was in and out within 30 minutes of my oil change appointment.
Great experience as always. Very friendly, professional, fast, & complete service. Highly recommend Tech One.
Both Danny and David at Tech one provide amazing customer service. I never have to wait for attention, and they always have transportation available. I like how they do the correct diagnostics and offer solutions to a problem without pushing unnecessary work. Their prices reasonable and I often look forward to…
Very satisfied with Tech One Automotive, Trent is a very knowledgeable , professional and does exceptional work. When you need something done right take it to Tech One Automotive
The service is very good. They did a thorough inspection and recommended the needed services.
We love Tech One. I'm so happy to have found them. This last visit was just a routine oil change but over the last couple of years they have done extensive work on our Honda Fit and on our 20 yr old Toyota and we just highly recommend them. Super trustworthy, super experienced and super nice. Thanks, Tech One!
There has only been three auto repair shops that I have trusted, but Tech One has to be my favorite hands down. They have been honest, professional, gotten me out the door with honest prices, and always keep me up to date via in person and email updates on what repairs, oil changes are coming up, and if there are…
Friendly, professional, cost conscious, customer oriented, fast, efficient, meets expected deadlines
I’ve been going to these guys for over six years, and refuse to go to anyone else now. They’re always super professional and really nice, the customer service is also fantastic. I recommend them to any family/friends when they say they need work done in Austin.
Friendly honest people that take the time to provide the right services at a fair price. I have used TechOne for my car and recommend them to everyone. Did I mention honest?? Very critical characteristic for auto service.
David, Trent and Danny are solid technically and honest straight shooters. In addition, they are proactive on helping me when I need it. I highly recommend them. I have had experience with others and these guys are heads and shoulders above most on everyone else in their space on both service and cost.
I have been here twice & the service was fantastic. Oil change, headlight repair, and brake pads have all been fixed here. They work incredibly fast and have given me fair & accurate price estimates prior to service both times.
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 184 | — |
| Oil change | 153 | — |
| Brakes | 74 | — |
| Auto engine diagnostic | 63 | — |
| Vehicle Inspection | 58 | — |
| Auto maintenance | 56 | — |
| Engine repair | 46 | — |
| Tires | 46 | — |
