How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%70+17Value 14%87+12.3Replies to reviews 7%72+5.1Craft & service penalty98−0.2Momentum penalty79−2.1Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORETech One Automotive
Austin, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #125Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.8★ from 1,433 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Tech One Automotive for 8 kinds of job.
Tech One Automotive for tires
Clear ✕All 46 Google reviews tagged “Tires”
Billy at TechOne is a gem of a human being. He is so patient in how he explains the repairs or work to be done. I don’t feel pressured to make decisions, rather I feel equipped to make good decisions based on my budget and needs for the car. And if I can’t afford a repair - he’ll help me determine which ones are a…
Absolutely amazing service. Everyone was super nice and helpful. Brian worked with me to get my car ready to trek through the desert and gave me a great deal. He even PAID for an uber to take me to and from the shop. Dude is a legend.
Overall very good, but in the almost 10 years I’ve been going to Tech1, they missed something!! The inspection expired on 5/25, I’d forgotten about it, so I didn’t mention it & they didn’t catch it .
I can't say enough great things about Tech One Automotive! If you're looking for an honest, dependable automotive shop with outstanding customer service, Tech One Automotive is the place to go. A huge thank you to Carissa! She is absolutely amazing and made my visit a pleasure. She is friendly, knowledgeable,…
Can’t say it often enough - These guys are awesome!. The service is excellent, responsive and reasonably priced - and they are extremely customer service oriented. I highly recommend them. They are extraordinary!
I’ve never been to an auto shop as friendly, kind, communicative, and just overall as wonderful as Tech One. I live very close by so not only is it very convenient for me to have my services done there, but I would drive 30+ minutes if it meant I would get the service that Tech One provides. They’re family owned and…
Carissa at Burnet Rd is the best service rep I have worked with... after 25 years at Nissan dealerships for maintenance, I am so impressed with her knowledge, professional guidance and ability to make car repair as enjoyable as possible. The techs are all skilled and knowledgeable, and I am a Tech One customer for life.
Although they were not able to help me, they were very friendly and very patient.
I’ve been bringing my car to TECH ONE for a couple years now I think I found folks raving about them on Reddit and that’s how I got there in the first place. What I really appreciate it and why I keep coming back is because Billy has been my Service consultant and when I first came in, I was so used to being helped…
They always do a great job! Love taking my car here. I recommend Tech one! The staff is great as well and always do their best to make sure we leave happy and satisfied. Thank you!
I have been bringing my 04 4Runner here for a couple of years now. Recently I have them replace a whole host of parts to make it drive like it should. My point of contact Carissa did a great job of keeping communication clear and to the point. (Conclusion) This company makes repairs a breeze!
Daniel was great, provided me with everything I needed.
Can't say enough positive remarks about this establishment, ⭐⭐⭐⭐⭐ and should give more. Amazing staff, extremely cutting edge trained and you can drive away confident the issue was fixed. Maybe a bit more expensive than others but the WORK is beyond questioning. Great guys superior service
My tire service at Tech One Automotive was excellent! They were able to diagnose my tire issue and was friendly and communicative. I appreciated my service manager Isaiah's candid professionalism. I HIGHLY recommend Tech One Automotive for your automobile service!
Always fabulous. I trust few humans. These guys I trust. They have proved this each time I bring in my car for service. Honest mechanics are hard to find and Tech One has won this title for me.
This is the most professional auto shop I’ve ever worked with, and I’ve been coming here for years. I appreciate their excellent customer service, and transparency at every step. They recently went above and beyond to diagnose a tricky issue, while loaning me a car to use in the meantime. I’m always recommending this shop. So grateful for their service.
Isaiah did a great job helping me out with replacing a number of parts on my Tacoma. There was enough to get done that it took 2 days of work but he made sure I was covered with rides to and from work for free till everything got finished up.
From three yeas ago, neglected to post: Again, Tech 1 is an all-service auto shop. I went in recently with coupons and questions/concerns about the tires and needing an oil change, for sure. They assured me that they would check everything and figure out which coupon to use, and I trusted them to do so. Totally.…
Tech One and all of the people there are very amazing accommodating and provide excellent service
Daniel and his team at Tech One did a substantial amount of work on my daughter's car. Their communication and service is the best I have experienced from an auto repair shop in all the years I have lived in Austin. Their prices are fair, and I really appreciated the loaner vehicle. I feel really good about the work…
Great people, great service, and great prices. Bonus points for having a clean and comfortable waiting room to relax or get some work done during shorter appointments.
These guys are great. They really took care of my wife and I this week with maintenance and and an emergency tire replacement. Not the cheapest, but if you want honest, customer centric, professional service, give them a ring.
Great group of folks, fair and reasonably priced Trent Pappin is always there and ready to help with great customer service. I'll always go back!
Truly the best mechanics in Austin. I live in Riverside and it's well worth the 25-30 minute commute for the level of service they provide. Thanks for all your help!
Always friendly and trustworthy. Love the text invoices for approval.
They have been our mechanics for years. No complaints and would recommend them to anyone looking for great service and reasonable, upfront quotes.
Top notch staff and customer service. Top notch mechanics. Clean facility. Work completed ahead of schedule. As a family we have taken all of our cars to TechOne for over 20 years, and recommend them often.
I was referred to TechOne by my sister about 20 years ago and I’ve referred other family, many friends and posted social media referrals. Danny and David go above and beyond for their customers on many vehicles types (I’ve taken at least 3-4 vehicles to them). They definitely earned my business!
A big thank you to Ross at Tech One Automotive for helping me out when I had a bad tire. I'm from out of town and was taking my mom to a surgical procedure. Ross was incredibly friendly and helpful and played a big role in getting us home safely.
Tech One always does an amazing prompt service for my vehicle. I will continue to recommend them to my friends and family.
I was recommended to Tech One by a dear friend of mine, and they have been my reliable mechanic shop for the last 2 years that I lived in Austin! They are always timely, attentive, and even when I'd been frustrated or confused, they were always patient and took the time to explain to me what happened or needed to…
I have used Tech One for previous issues including getting new tires, replacing an O2 sensor and multiple oil changes, all of which I didn't shop around for pricing on (I now know better). But today, they disappointed me more than I could have imagined. Last week I took my car in because it wasn't starting very…
I used Tech One to replace a Power Steering pump on my Honda Accord. I was very impressed with this place for a couple of reasons. They finished the job when they said they would and they actually called me to let me know the car was ready - that doesn't sound like a lot, but the past few places I've taken my car I…
They didn't manage to fix my tire the first time I brought it in, turns out there was a second screw in the treads. They fixed the second hole promptly and didn't charge me for the extra repair. Stand up guys, really friendly and professional.
They did an excellent job and were timely
Both Danny and David at Tech one provide amazing customer service. I never have to wait for attention, and they always have transportation available. I like how they do the correct diagnostics and offer solutions to a problem without pushing unnecessary work. Their prices reasonable and I often look forward to…
Excellent service at a great value. Staff is always friendly and helpful. The shuttle service is extremely convenient, have even dropped my repaired vehicle off to me. Recently sent my father to Tech One for a tire and he was very happy with the service as well.
Quick and courteous, always let me know what needs doing and what can wait. My car is in good hands.
I love Tech One! They are polite, punctual, and trustworthy. I wouldn’t take me car anywhere else.
David, Trent and Danny are solid technically and honest straight shooters. In addition, they are proactive on helping me when I need it. I highly recommend them. I have had experience with others and these guys are heads and shoulders above most on everyone else in their space on both service and cost.
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 184 | — |
| Oil change | 153 | — |
| Brakes | 74 | — |
| Auto engine diagnostic | 63 | — |
| Vehicle Inspection | 58 | — |
| Auto maintenance | 56 | — |
| Engine repair | 46 | — |
| Tires | 46 | — |
