How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%70+17Value 14%87+12.3Replies to reviews 7%72+5.1Craft & service penalty98−0.2Momentum penalty79−2.1Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORETech One Automotive
Austin, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #125Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.8★ from 1,433 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Tech One Automotive for 8 kinds of job.
Tech One Automotive for vehicle inspection
Clear ✕All 59 Google reviews tagged “Vehicle Inspection” · showing 40
Outstanding and trustworthy service across the board! Friendly, knowledgeable, and efficient mechanics. These folks bend over backwards to make you feel at home.Very convenient location.
Your appointment time means nothing. I booked on line and it took 40 minutes for them to start and another 40 minutes to complete. Come here if you have all the time in the world to waste sitting around in their lobby.
I was greeted immediately and had both friendly and helpful interactions with everyone on staff that walked in or past, with the exception on one young lady who was actively consulting with a customer. Clean waiting area with bathrooms and small refreshment counter. Wouldn't recommend stopping in around rush hour if…
Had a great overall experience, reached out for a quote and then called to other places. Tech one reached back out, kept me informed every step. Made the entire process easy and enjoyable. Shout out to Terry for all his help.
People were very nice; service was excellent....
I’ve never felt so taken care of by an auto repair shop. When my car was tboned and totaled, Isaiah really made me feel at ease during an extremely stressful time. He walked me through the process and approached everything with genuine empathy and bona fide professionalism (a hard to find combo, but it’s natural for…
Can’t say it often enough - These guys are awesome!. The service is excellent, responsive and reasonably priced - and they are extremely customer service oriented. I highly recommend them. They are extraordinary!
Great customer service, quick, easy and super helpful. Daniel was great! Highly recommended.
My 1st visit to Tech One was perfect. From my call to make the appointment. I spoke with Billy Stillson, he was friendly, helpful and listened to my concern for my vehicle. I needed an oil change and before I got it done my engine light came back on. The VW dealership did not address the issue in January they just…
Great service!! I continue to go to TechOne at 8601 Burnet Rd. Billy Stillson is my service advisor and helped me today. I had everything checked, an oil change, new wiper blades, emissions check and also got a quote on new tires. Handy location and very clean shop. Great prices and always dependable and courteous.
I went to Tech One Automotive multiple times for state inspections and it took an hour every single time even with an appointment. Mind you, I’ve done many of these at other places and they take less than 15 minutes. Staff is nice, but I think the wait is too long.
Brought a truck in to get a pre-purchase inspection on it. Daniel walked us through his inspection and gave us a honest assessment. They are professionals and well worth the drive from South Austin. Not my first vehicle they’ve taken care of and certainly not the last.
Techone is my go to auto shop. Carissa helped me get everything I needed for my car. She and the team are awesome!
Another great service experience at Tech One! Daniel was helpful as always. And the technicians completed the work as promised.
I’ve used Tech One Automotive multiple times now, and every experience has been great. The whole team there is wonderful, but Billy has helped me several times, and he’s always been super kind, helpful, professional, and honest. He actually listens to your concerns, explains things clearly, and I’ve always felt…
These guys have been awesome! Service is top tier and have been super helpful. Definitely check them out!
Carissa is so knowledgeable and answers all the questions I have about my vehicle. I know that I can call her no matter what if I’m having any issues or questions, and she has the answers.
I was able to get my state emissions test done in 15 minutes. Shout out to Terry and Anthony for friendly customer service and a fast experience! I will definitely be back and tell my friends about Tech One.
UPDATE - March 20, 2026 I am updating my rating to 3 stars. The Manager, Austin, personally stepped in to address my concerns. They have now resolved the initial mistakes, and I feel significantly safer driving the vehicle now that the repair is complete. I plan to update again in a few weeks once I’ve confirmed the…
Always fabulous. I trust few humans. These guys I trust. They have proved this each time I bring in my car for service. Honest mechanics are hard to find and Tech One has won this title for me.
Always have a great experience here! Super consistent both in the quality of work and customer service over the years. Shout out to Billy for helping me today! Billy was exceptionally kind and professional from beginning to end of my visit!
How much more can I praise these folks?! 10 Stars! Got me in very early on Monday morning. Courtesy Vehicle to work and had me ready by Lunch. Extremely satisfied Superior Customer service. I recommend them to so many people.
My inspection was fast, cheap, and easy. Terry was very friendly.
Billy was wonderful! Super insightful guy and very helpful during a stressful time. This is my place, going forward.
Came in for vehicle inspection. Daniel was really helpful and offered great customer service. Team was punctual and service was fast. Definitely coming back. TY!
They can handle any car repair, are prompt In their services and very communicative! I highly recommend them to anyone!
Tech One did a courtesy inspection of my vehicle, diagnosed the issue, and fixed the issue while I was able to continue working. Their shuttle service through Uber makes drop-off convenient. Their prices seem average compared to other places and they have a financing program available, should you need it. The…
great price, direct and helpful service, no bs
Daniel and his team at Tech One did a substantial amount of work on my daughter's car. Their communication and service is the best I have experienced from an auto repair shop in all the years I have lived in Austin. Their prices are fair, and I really appreciated the loaner vehicle. I feel really good about the work…
Tech One has always treated us right- we have been taking our cars here for the last 12 years. Longer than that for my partner. While it’s true that they can be a bit more expensive than other places, we have never had to return a car to be serviced for the same problem twice. They are thorough- they inform you of…
Fast, friendly, efficient, and reasonably priced. I had a great experience overall. I really appreciated the service advisor, Terry for breaking down the recommended services into layman terms for a non-car expert such as myself. I Would definitely recommend and plan to use them in the future.
Great people, great service, and great prices. Bonus points for having a clean and comfortable waiting room to relax or get some work done during shorter appointments.
These guys are great. They really took care of my wife and I this week with maintenance and and an emergency tire replacement. Not the cheapest, but if you want honest, customer centric, professional service, give them a ring.
I came in for a car inspection and Billy Stillson ensured we had a great experience from start to finish. The whole process was smooth and took less time than I expected. I’ll definitely be coming back for future services. They have a nice lounge area with snacks too. Highly recommend! Make sure to ask for Billy.
My husband and I rely on the quality care and services from Tech One…we don’t take our cars anywhere else. We have both been in the last couple of weeks and Billy made sure that everything we needed was taken care of quickly and affordably. Thanks, Tech One!
Went to Tech-One on Burnett Rd for a smog check, called and got an appointment same day within an hour, of my call. That was refreshing because 3 places I called prior, did not have a technician to perform the smog check, and the next appointment was till Monday next week, not good!! Arrived, Billy took care of…
Great group of folks, fair and reasonably priced Trent Pappin is always there and ready to help with great customer service. I'll always go back!
This is by far the best service I have received in Austin. Danny and the guys go out of their way to explain and help, every step of the way. They are never intimidating and have never pushed for unnecessary repairs. I recommend them to all of my friends and family.
I have been a customer at Tech One for over 20 years and my experience has always been positive. During this period work performed by Tech One has ranged from engine work to routine maintenance. I recommend Tech One as an honest shop that completes work in a timely fashion and is always available to answer questions…
Needed a state inspection for my vehicle and found One Tech Automotive, and I couldn't have found anyone better. I called on a Thursday, got an appointment for the next day, and I can't say enough good things about these guys. They were very respectful and considerate and efficient, and I was in and out in no…
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 184 | — |
| Oil change | 153 | — |
| Brakes | 74 | — |
| Auto engine diagnostic | 63 | — |
| Vehicle Inspection | 58 | — |
| Auto maintenance | 56 | — |
| Engine repair | 46 | — |
| Tires | 46 | — |
