Analyzing 6,495,9256.5M ReviewsFor 17,98218K Experts
Customers generally praise the business for professional service, clear communication, and reasonable pricing on security camera installations and device repairs. Recurring themes include quick turnaround times and helpful staff who avoid unnecessary upselling. However, low-star reviews highlight concerns about screen quality, unexpected price increases, and instances of additional damage occurring during repairs.
Data from Google, last updated October 28, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: value.
Bar = this company · dark tick = category median.
237 Google reviews we collected
Phrases our text analysis found in 228 written reviews
How often each topic comes up in the written reviews
We read 228 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were quick and reasonable in replacing the battery for my MacBook Pro.”
“…ineer fixed it in a few days (he had to order the battery) and it was reasonable priced, very good, thank you…”
“Amir is a great representative of the company, and we highly recommend him!”
“will not use and other repair store.”
“Allan and his team were very professional, courteous and clean”
“We truly appreciated his attention to detail and excellent customer service.”
“Tried to use the phone, but the buttons didn't work.”
“He was so professional, friendly, welcoming, honest and trustworthy ‼️✨ Fixed my battery to my iPhone 6”
“He explained everything clearly and made sure we felt comfortable using the system before he left.”
praise complaint · found by our text analysis, Google review wording unchanged.
Tech Security USA provided excellent service! I’m very happy with my experience and truly appreciate their help. highly recommended!
Allan and his team were very professional, courteous and clean We got the AI system, which is great
Amir was fantastic! He took the time to listen to our needs and helped us find the right security camera setup for our home. He was professional, knowledgeable, and very patient throughout the entire process. He explained everything clearly and made sure we felt comfortable using the system before he left. We truly…
Found this business through FB marketplace while searching for internal hard drives. I bought many working used internal hard drives from Alan and they all work GREAT! He sold them to me at a good price. Alan is great with communication and is friendly and professional. Easy to work with! This business sells lots…
Very professional, and great customer service! I was very satisfied with the job they did and highly recommend them.
I visited the Tech Security USA orange to install security cameras for my home. I found it a very professional company, with high quality products that were made me impressed. I recommend it to anyone who are looking a professional security cameras company in onrange city of Orange County CA.
4.8 ★★★★★ 237 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Tech Security USA provided excellent service! I’m very happy with my experience and truly appreciate their help. highly recommended!
Allan and his team were very professional, courteous and clean We got the AI system, which is great
Amir was fantastic! He took the time to listen to our needs and helped us find the right security camera setup for our home. He was professional, knowledgeable, and very patient throughout the entire process. He explained everything clearly and made sure we felt comfortable using the system before he left. We truly appreciated his attention to detail and excellent customer service. Amir is a great representative of the company, and we highly recommend him!
Hello, Thank you for choosing us for your safety and security. Our GOAL is always keep our customers happy and satisfied of our products and service. We are here to help you if you any questions or concerns. Your security and safety is our priority. Stay Safe, Tech Security USA Management,
Found this business through FB marketplace while searching for internal hard drives. I bought many working used internal hard drives from Alan and they all work GREAT! He sold them to me at a good price. Alan is great with communication and is friendly and professional. Easy to work with! This business sells lots of high quality tech items. I specifically saw many high quality and advanced security cameras when was there. Highly recommend visiting and buying from this business!
Very professional, and great customer service! I was very satisfied with the job they did and highly recommend them.
I visited the Tech Security USA orange to install security cameras for my home. I found it a very professional company, with high quality products that were made me impressed. I recommend it to anyone who are looking a professional security cameras company in onrange city of Orange County CA.
“Edit (this review is not “spam” which the owner claims it is and the story is absolutely real however it was about 2 years ago and if I wasn’t shy back then(9th grade) or I wish I had done/said something about my dad and I being taken advantage of as it was a scam (quoted at around $150 but after having to wait 3weeks instead of 3 days for the guy to charge us $300 for a cheap screen that no longer had a haptic button or working Touch ID along with many white pressure dots along the edges). Do not go here. If you look at most of their 5-star reviews, they are older than 7 years. I went here recently to fix my iPad Air (3rd gen). The problem was the screen's backlight wouldn't work, so it would just show a black image. The technician said he could get it done for around $150 and in 2-3 days he would call us (my dad and I). After a week of waiting, we decided to call but to no avail. We went to the place to check up on the work done, if any. We got there and the iPad was in the exact same spot as the day we left it there. The guy told us it would be ready in about 4 days, no later, and that he would call us. We never got the call, so we went back after about another 3 days of waiting for a call (2 weeks now). After waiting, we went back to the store for the iPad, and it appeared to us as if he had just gotten started by breaking the screen to replace it. After another week, we came back and he pulled it out from a drawer saying something along the lines of, "I was about to call you guys." The screen was working, but it was clearly a cheap screen that was ordered online, and the Touch ID didn’t work anymore. The button was replaced with a non-haptic one. There are many white dots along the edges of the screen that look as if someone pressed their thumb down too hard for too long. The guy said with all the "extra" work done to it, the new total would be $300. When my dad and I looked at each other, we knew that wasn’t right, but I watched my dad grab his wallet and pay. I wish I had said something because we were taken advantage of, and after a week, the iPad's screen isn’t functioning properly as it feels unresponsive.
Hello If, you are real person come here show me the receipt, i will return your money back but i don't think you have any address or any receipt. This review is a Spam unfortunately competitors can not see how we take care of our customers. we do not repair and touch any iPad, also we never had any customer Son and DAD in last 2 years. (Fake Story) if, we charged you come here and bring your receipt we will pay you but i don't think you are real.
Will somebody please tell the owner to stop responding? She’s only validating the bad reviews.
Little messy inside but brought an old Moto Z2 Play in to finalize my failed battery self install. Done when promised, phone looked as good as new and works fine. I'm happy.
Garbage screen quality do not come here the screen is more different then a regular apple screen they use low quality screens the whole screen shattered and has black lines throughout it after a tiny drop with a screen protector.
Analyzing 6,495,9256.5M ReviewsFor 17,98218K Experts
