Tedesco Auto Body logo

Tedesco Auto Body

Auto body shop · New Rochelle, NY · reviewed since 2013

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty84−1.6Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#193 of 588 auto repair shopsPosition by Experts Score among all companies we track in this category. · better than 67%
4.9 ★★★★★ 274 Google reviews · 24 photos
95%five-star reviews
4.92★last 12 monthsAverage stars on reviews from the last 12 months only.
1.6%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
97%reviews answered by the owner
Nov 2026latest review

Tedesco Auto Body at a glance

Customers frequently praise the shop for professional communication, timely repairs, and helpful staff who manage insurance claims. Recurring themes include high-quality work on various vehicle types and a stress-free experience. However, some reviewers criticize the shop for charging fees for estimates advertised as free, slow repair times, and a lack of responsiveness to customer inquiries or pricing negotiations.

  • Google rating: 4.9 out of 5 from 274 reviews (95% five-star).
  • Reviews on this page: 274 Google reviews (232 with written comments, 13 with photos).
  • Owner responses: the business replied to 97% of reviews.
  • Most recent review: November 3, 2026.
  • Service: Auto Repair Shop serving New Rochelle, New York.

Data from Google, last updated November 4, 2026.

Score profile vs other auto repair shops

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

Satisfaction90Reliability86Craft & service84Value100Momentum100Replies to reviews100Satisfaction: 90 (median 87)Reliability: 86 (median 85)Craft & service: 84 (median 99)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 100 (median 57)
Tedesco Auto BodyAuto Repair Shops median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tedesco Auto Body: 90/100 on this factor. Category median: 87.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tedesco Auto Body: 86/100 on this factor. Category median: 85.A
86
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Tedesco Auto Body: 84/100 on this factor. Category median: 99.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tedesco Auto Body: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tedesco Auto Body: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Tedesco Auto Body: 100/100 on this factor. Category median: 57.A
100

Bar = this company · dark tick = category median.

Star ratings

274 Google reviews we collected

  • 5 stars25995%
  • 4 stars41%
  • 3 stars31%
  • 2 stars10%
  • 1 star73%

Praise vs complaints

Phrases our text analysis found in 232 written reviews

  • Praise42897%
  • Complaints143%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price2271%
  • Reasonable826%
  • Overpriced13%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Quality & results11927%
  • Staff & attitude10624%
  • Would recommend6815%
  • Communication4911%
  • Speed & response4711%
  • Honesty & trust327%
  • Price & value215%

What customers talk about

We read 232 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “They make the process less stressful and only do good work to fix up your car.”
    “Their absence and lack of response just reinforces the fact that the vehicle was damaged under their custody.”
  • “They were very helpful and polite which helped with the overall experience.”
  • “I recommend them to friends and family without hesitation.”
  • “They continued to communicate with me the whole time the car was there and made what could have been an incredibly stressful situation much easier.”
  • “Gabriel came out to check out my situation and told me they could fix everything up quick and easy.”
    “…updates, no calls to let me know there were going to be significant delays getting parts).…”
  • “Finding a repair shop you can actually trust is not easy and I couldn’t be happier that I chose them.”
  • “In a short time and without a required appointment, my tire was fixed and the price was so reasonable.”
    “They know their stuff and provide great service without overcharging.”

People customers mention

  • Tesla 30 reviews
  • Gabriel 12 reviews
  • Rivian 9 reviews
  • John 7 reviews
  • Dario 6 reviews
  • Ralph 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Tedesco Auto Body for 5 kinds of job. Pick one to see what they paid and said.

Recent reviews

VinnyLocal Guide · 190 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 22 hours ago★★★★★

They do FABULOUS work at this shop. They keep you informed of everything thing they do. Dont go through the hassle battling with the other guys insurance. They handle it all. The staff and the owner are personable. Leave your car in good hands

Great price
Janeille4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Tedesco is amazing. They do excellent work. the repairs were done ahead of schedule saving me money on the car rental fees. They were very helpful and polite which helped with the overall experience.

Reasonable priceBody & Trim
Terun9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Great shop and the staff are very nice. They make the process less stressful and only do good work to fix up your car. They basically return it like new. Highly recommend

MartijnLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★

I needed a quote for a bumper repair, and Tedesco seemed to have a good reputation. They ask $150 just for a quote. According to their own website they give free estimates. I guess not so... Since my case is through small claims (hit and run), I can't say yet if I can do the full high quality OEM repair. Owner…

Overpriced
Ian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Had a flat tire. Drove over to Tedesco’s on my spare with the flat in my trunk. Gabriel came out to check out my situation and told me they could fix everything up quick and easy. I came back less than half an hour later, and they had patched my tire, filled it with air, replaced my spare with the now repaired flat,…

Tires
Ken4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I have used Tedesco as my go to body repair shop for probably 7 years now. They have consistently been top notch when it comes to service and quality of work. Most of the time dealing with the repair of your vehicle can be stressful whether it’s dealing with the insurance company or the body shop process. This has…

Photos

Customer reviews

4.9 ★★★★★ 274 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
VinnyLocal Guide · 190 reviewsTotal number of Google reviews Vinny has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They do FABULOUS work at this shop. They keep you informed of everything thing they do. Dont go through the hassle battling with the other guys insurance. They handle it all. The staff and the owner are personable. Leave your car in good hands

  • Price assessment: Great price
Janeille Attzs4 reviewsTotal number of Google reviews Janeille has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Tedesco is amazing. They do excellent work. the repairs were done ahead of schedule saving me money on the car rental fees. They were very helpful and polite which helped with the overall experience.

  • Price assessment: Reasonable price
  • Services: Body & Trim
Terun Kumar9 reviewsTotal number of Google reviews Terun has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great shop and the staff are very nice. They make the process less stressful and only do good work to fix up your car. They basically return it like new. Highly recommend

Response from the owner · 3 weeks ago

Thank you sincerely, Terun, for your kindhearted remarks and for recommending us highly! Our caring team prides itself on making the process stress-free and I'm very glad your experience was! We love knowing that you're satisfied with the results and we enjoyed making your car look like new again. We're very happy we could help you and we really appreciate your feedback!

Martijn VelsLocal Guide · 54 reviewsTotal number of Google reviews Martijn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I needed a quote for a bumper repair, and Tedesco seemed to have a good reputation. They ask $150 just for a quote. According to their own website they give free estimates. I guess not so... Since my case is through small claims (hit and run), I can't say yet if I can do the full high quality OEM repair. Owner wouldn't budge. Fair enough, I won't consider them. I'm sure they do great body work, but this seems weird. I went to nearby Laser body shop who also had good reputation and reviews, and they gave me a detailed quote at no cost, no questions asked.

  • Price assessment: Overpriced
Response from the owner · 3 weeks ago

We appreciate your feedback Martijn, and sincerely apologize for the confusion. We regret the frustration this caused during your visit, and we wish you all the best with getting your repair taken care of ~

Ian DeVries3 reviewsTotal number of Google reviews Ian has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Had a flat tire. Drove over to Tedesco’s on my spare with the flat in my trunk. Gabriel came out to check out my situation and told me they could fix everything up quick and easy. I came back less than half an hour later, and they had patched my tire, filled it with air, replaced my spare with the now repaired flat, and put everything neatly back in my trunk. And all free of charge! Great service, very efficient, very clean, awesome team! Thanks guys.

  • Services: Tires
Response from the owner · 3 weeks ago

Hi Ian, thank you sincerely for sharing your experience with us! Gabriel and the team were very happy to assist you quickly and efficiently with your tire. We know what an unpleasant and unexpected situation that is! We're very glad that you are pleased with our help, and your kind comments mean so much to us. We appreciate you choosing Tedesco Auto Body and we hope there are no more flat tires in your future!

Derrick ShowersLocal Guide · 19 reviewsTotal number of Google reviews Derrick has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always a pleasure doing business with Tedesco!

  • Price assessment: Reasonable price
  • Services: Body & Trim
Response from the owner · a year ago

Thank you, Derrick, for your kindhearted comments and for choosing Tedesco Auto Body again! We love hearing that you enjoy doing business with us, and we look forward to serving you in the future. We truly appreciate your feedback!

Ken Nunya4 reviewsTotal number of Google reviews Ken has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have used Tedesco as my go to body repair shop for probably 7 years now. They have consistently been top notch when it comes to service and quality of work. Most of the time dealing with the repair of your vehicle can be stressful whether it’s dealing with the insurance company or the body shop process. This has not been my experience with Tedesco. They are professional and friendly and really take care of you like you are family. They will give you the unvarnished truth as well. I recommend them to friends and family without hesitation.

Response from the owner · 4 weeks ago

Hi Ken, countless thanks for your sincere input and for trusting Tedesco Auto Body with your vehicle repairs over the years! I am elated to hear that our service and quality have consistently met your expectations and that you feel like part of our family. Our team is dedicated to providing the highest quality experiences, and we're always happy to assist you. Your recommendations mean the world to us, and we look forward to continuing to provide you with top-notch service!

Mario6 reviewsTotal number of Google reviews Mario has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

It stinks if you’ve ever had the misfortune of someone smacking their car into yours. Dealing with insurance and having to rent a car and not knowing when your car will be back home. The moment my Tesla MY got to Tedesco I received a call from them. They continued to communicate with me the whole time the car was there and made what could have been an incredibly stressful situation much easier. When I picked up my car…. WOW! It might have looked better than the day I bought it. Perfect paint match. Straight lines. And perfect panel gaps (which Teslas historically aren’t known for) The staff couldn’t have been nicer and their workmanship is top notch. Finding a repair shop you can actually trust is not easy and I couldn’t be happier that I chose them. I HIGHLY recommend Tedesco Auto Body to anyone who needs collision or body work.

Response from the owner · a month ago

Hi Mario, thank you sincerely for your fantastic input! I'm really glad that our dependable communication made the process stress-free for you. We love hearing how happy you are with our Tesla certified technicians' skillfulness and the better than new condition of your Model Y! We're so glad we could exceeded your expectations and that our kind staff provided a smooth experience for you. Your recommendation means a lot to us, and we're grateful for your confidence in us!

Jennifer MaraLocal Guide · 718 reviewsTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great spot for repairs.

Response from the owner · 2 months ago

Hi Jennifer, we're very happy to hear that you had a great experience with your repairs at Tedesco Auto Body! Our team prides itself on exemplary service and workmanship and it's terrific to know their dedication made your visit such a positive one. Thank you for the wonderful feedback and we're delighted that you're satisfied!

Jose Zelaya2 reviewsTotal number of Google reviews Jose has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Don was great and able to fix my issue day-of

Response from the owner · 2 months ago

Hi Jose, thank you for sharing your experience with us! Don was more than happy to assist you promptly and effectively - we know your time is valuable! We're very glad that you are satisfied with his respectful service and with your visit with us. We appreciate your kind words and look forward to serving you again at Tedesco Auto Body!

Tedesco Auto Body on Google Maps →

Business details